El marco FDK es fácil de usar para el desarrollo. Fácil de simular para pruebas.

Una herramienta de revisión detallada para mejorar el soporte al cliente y brindar una experiencia fluida entre el cliente y la organización.

One of the things I appreciate most about Freshdesk is how its automation features simplify repetitive tasks, saving time and speeding up response rates. The ticketing system is user-friendly and, combined with customizable workflows, makes managing a large number of requests much more efficient. Another standout feature is the self-service knowledge base, which lets customers find answers quickly and has noticeably reduced the volume of simple inquiries we receive. On top of that, the detailed analytics and reporting tools are a huge plus, helping us monitor key metrics and improve our support strategies over time.