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Freshworks

Mostrar desglose de calificaciones
4.5 de 5 estrellas
8,091 reseñas
  • Perfiles de 18
  • Categorías de 55
Calificación promedio de estrellas
4.5
#1 en categorías de 8
Líder de la Grid®
Atendiendo a clientes desde
2010
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Sreeram R.
SR
Sreeram R.
KITES intern at ITC || VGSoM, IIT Kharagpur || Freshworks || Saint-Gobain || SRM
12/19/2024
Revisor validado
Fuente de la revisión: Invitación de G2
Revisión incentivada

Robust ticketing system & Easy to use CRM with an ecosystem of products for integration

|Freshworks
As someone who used Freshworks CRM, Freshdesk for ticketing and Freshteam, I can vouch for their UX, some of the intuitive easy to use features in the CRM. Freshteam solved for one of the easiest ATS tools to implement and utilise. The kanban board view to show which step of the process a candidate is in, was very efficient. Quickness of their customer facing teams getting things live was commendable.
Shiv S M.
SM
Shiv S M.
Entrepreneur | Educator | Career & Personal Growth Coach |
12/19/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2
Revisión incentivada

A great tool for managing customers and sales

|Freshworks
What I like most about Freshworks is how easy it is to set up and use, with automation that integrates seamlessly with your email and chats.
Amir K.
AK
Amir K.
12/18/2024
Revisor validado
Fuente de la revisión: Invitación de G2
Revisión incentivada

Fresdhdesk CRM for ticket management

|Freshdesk
It's accessibility on any device. I've been able to access freshdesk on my mobile phone for urgent matters which is great.

About

Contact

Phone:
+1 (866) 832-3090
HQ Location:
San Mateo, CA

Social

@FreshworksInc

What is Freshworks?

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Details

Año de fundación
2010
Propiedad
NASDAQ: FRSH