From a users perspective, the tool is "intuitive" and easy to use. While there is a TON of information that can feel overwhelming, the experience, enablement and support teams at BR make that transition easy. Solutions architects are "top notch" are commited to finding solutions to ensure the tool best works for the business team. Even if Bloomreach is not able to meet those expectations, they listen and often take down those ideas to input into their roadmaps for future developement. Flexibility is a key theme for Bloomreach. Teams are able to to "self-service" , whether it's a technical team pulling their own API to trouble shoot or configuring attributes to a business team being able to manually make updates to page or utilize the BR algo. Addiitonally, when trying to understand why products rank a certain way, the BR ranking diagnotic empowers the team to review this and adjust their rules as needed.

Bloomreach logra ser intuitivo de usar mientras ofrece una gran profundidad y complejidad, lo que nos permite entender y aprovechar los datos de nuestros clientes para construir segmentaciones y escenarios de primera clase. Nuestro equipo de soporte, conocedor y amigable, hace que sacar el máximo provecho de la plataforma sea muy fácil.

Easy to use, good support, alot of out of the box integrations