ValueWeaver SAP SRM Easy Help Reviews 2025: Details, Pricing, & Features

Usuario verificado en Automotive

Empresa(> 1000 empleados)

Revisor validado

Fuente de la revisión: Orgánico

May 18 de 2022

"Great admin & automation tool for support and end-users - SAP SRM Easy Help 1.0"

Describir el proyecto o tarea ValueWeaver SAP SRM Easy Help Ayudado con:

We had re-org exercise where the tool was very helpful in getting the overview of SRM org structure and then moving the users and populating their attributes correctly and very efficiently. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que más te gusta de ValueWeaver SAP SRM Easy Help?

The product is nicely designed for SRM end-users and support staff. Many features surprised us and we can do complex SRM updates quickly so saving time and efforts. Particularly, creating shopping carts was a good efficiency tool for end-users. Even moving transactions between users, purchasing groups etc was handy and save time. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de ValueWeaver SAP SRM Easy Help?

There is nothing for disliking as product covers all aspects of master and transactional data analysis, reporting and processing but their chatbot feature is not in the base product as they develop chatbot workflow for every client so we may go for an integrated chatbot. Reseña recopilada por y alojada en G2.com.

Recomendaciones a otros que estén considerando ValueWeaver SAP SRM Easy Help:

As the deployment period for the SRM Easy help add-on is around 8-10 weeks, the tool can be used for boosting support staff and end-user efficiency to take away noise and pain points. Knowing that SAP SRM will stay on SAP roadmap until 2027 with extended support until 2030, there is a business case to extend the benefit period for SAP SRM. Secondly, SRM Easy Help tool also covers data migration pieces so migrating from SRM is also assisted which is helpful. All in all a nice tool for any client using SAP SRM and even migrating from SRM. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay ValueWeaver SAP SRM Easy Help ¿Y cómo te beneficia eso?

Solving user issues that are related to either SRM master data or transactional data analysis is very easy as you don't have to flip between SRM GUI, its web GUI and even SAP ECC GUI, all data is available at a single place so solving production tickets & service requests e.g. moving users, assigning attributes in SRM org structure, creating delivery address, buy on behalf issues, attribute defaulting issues, inconsistent supplier between ECC & SRM and transactional handover, creation, deletion etc can easily be analysed and corrected. Overall, good admin and efficiency tool for SAP SRM. Reseña recopilada por y alojada en G2.com.

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