Reseñas y detalles del producto de Vagaro

I like the support system. The ability to customize which reminders are sent to clients, create a website, and have everything in one place—design, training platform, payment processing, calendar, and the option to add your own employees—makes it very convenient. Having employees within your dashboard allows you to see their workload and automatically generate payroll. Reseña recopilada por y alojada en G2.com.

What I would recommend improving:

Definitely, the website builder system, which every business customizes for itself. It’s very difficult to figure out. There are no examples, only basic templates that feel quite rigid. I’ve been trying to set a video as a background for two months and still can’t do it.

The interface is quite confusing for beginners—it took me three weeks to get used to it, and at times, I even cried out of frustration because I didn’t understand how things worked.

There is no option for multilingual support, which would be helpful.

If a client was already in the system under another business, I can’t edit their profile the way I need to—it always causes errors.

Right now, the mobile app won’t open on my phone, so I have to log in from my computer, which is inconvenient since I run a mobile business.

I would love to see more real-life examples, like a guided tour showing how businesses use the platform:

How they set up their website

How they organize clients within their business

How they send campaigns that attract additional customers

There’s a lack of a warm, community-like atmosphere within the platform.

But despite these drawbacks, I truly love Vagaro and want to see it improve, which is why I’m sharing this feedback.

Love you guys! And I wouldn’t say no to a little gift—maybe that’s what gave me the push to write such a detailed review. 😉 Reseña recopilada por y alojada en G2.com.

I like how user friendly it is. The drag and drop feature of designing is nice. Reseña recopilada por y alojada en G2.com.

I bought the hardware and spent weeks setting it up and filling it with inventory. Come to find that I can't charge customers tips based on total sale, only on services rendered. This makes the program unusable as a point of sale feature. My employees are used to making tips based off of total sale including services rendered AND inventory sold. This takes all motivation to upsell away from the employees. I had to go back to using SQUARE as point of sale becuase my staff threatened to quit over the issue. Please fix this, so that I can use Vagaro to its fullest extent. Reseña recopilada por y alojada en G2.com.

I do appreciate the upgrades and changes to make it more user friendly and give a more integrated experience. The tutorial videos are nicely done and easy to follow along. I also love the human customer service experience that's 24 hrs. I don't always have time to call during the day and it's convenient to call at 3-5am. Reseña recopilada por y alojada en G2.com.

I don't have any gripes or dislikes honestly. When I think of how something should be changed, either I misunderstood it's purpose and how to use the feature or it's in the next updates. Reseña recopilada por y alojada en G2.com.

I like that my clients can schedule themselves! Autopay is really great too. I don't use memberships, but packages on autopay has really streamlined to personal training part of my business. Reseña recopilada por y alojada en G2.com.

Reporting is hard to understand. I would love a simple "this is how much actual money (cash, credit) you have brought in during this time". All the other granular stuff is great for planning / marketing / improving packages...

I would love to assign colors to TYPES of appointments so I can see at a glance massages vs PT appointments. Reseña recopilada por y alojada en G2.com.

El software es muy fácil de usar. Todas las funciones son muy intuitivas. Vagaro ofrece muchos videos tutoriales fáciles de seguir para mostrar a los usuarios cómo usar las funciones. Su personal de soporte es servicial, conocedor y amable. Tienes la opción de pagar por lo que necesitas y su soporte es asequible. ¡Este software es de gran valor para mi pequeña empresa! Reseña recopilada por y alojada en G2.com.

Me gustaría tener la opción de enviar mensajes de correo electrónico personalizados y mensajes de texto en el momento en que reservan el servicio en el software. Por ejemplo, ciertos servicios tienen formas de prepararse para la cita. Otros servicios nos encontramos en otros lugares... estos son talleres/clases al aire libre, por ejemplo. Reseña recopilada por y alojada en G2.com.

Online Booking has helped along with Email & text marketing. Google helps vagaro users on site adding new customers to my salon. Reseña recopilada por y alojada en G2.com.

not much to dislike other yhan the monthly price has increased where i would like to see bundle discount prices instead of alacart. Reseña recopilada por y alojada en G2.com.

The customer support has been amazing. Every issue I have has been easily resolved. The system is easy to use. I only pay for what I need. Reseña recopilada por y alojada en G2.com.

I havn't found any yet. Everything has been exactly what I needed. Reseña recopilada por y alojada en G2.com.

what i like best about Vagaro are all the features to help build my business. the help videos are very informative. Reseña recopilada por y alojada en G2.com.

i havent been able to find it to know if it is a feature they have, but i would like to be able to get an individual person and add it on one invoice that adds up at the end of the month. Reseña recopilada por y alojada en G2.com.

Amo absolutamente Vagraro para mi negocio de Entrenamiento Personal. Ha facilitado la aceptación de pagos y la programación para mis clientes, incluso para los nuevos clientes. ¡Ha sacado todo eso de mis manos! Mirando expandirme y comenzar a usar sus formularios y posiblemente incluso hacer un sitio web. Tengo que decir que el Soporte al Cliente se ha utilizado algunas veces, especialmente al principio, y no fueron más que de primera categoría y pacientes. Reseña recopilada por y alojada en G2.com.

Lo único que tengo que decir es que desearía poder ver algunos de los formularios que estaban disponibles para entrenadores personales antes de inscribirme. Lo cual no es un gran problema, si no funciona para mi negocio, siempre puedo cancelar. Reseña recopilada por y alojada en G2.com.

I love how self explaning the app is. At first I was skeptical, but once I got the hang of it and a better understanding I would not chose another app to help me with the website and booking appointments. This by far is the best app out there and I wouldn't use any other app besides Vagaro. I can't sya how much I love this app. Reseña recopilada por y alojada en G2.com.

Nothing, I love the app more than words. Reseña recopilada por y alojada en G2.com.