Trainual ha sido un cambio radical para nuestro negocio. No es solo un software, es como la salsa secreta que ayuda a que todo funcione sin problemas. Teníamos muy pocos procesos y procedimientos de incorporación documentados en un lugar que fuera ampliamente accesible para los miembros de nuestro equipo. Todos nuestros SOP estaban almacenados en nuestro servidor, al que solo un puñado de empleados podía acceder. Ahora, las cosas serán mucho más fáciles de implementar a medida que continuamos creciendo, específicamente con las nuevas contrataciones. Reseña recopilada por y alojada en G2.com.
Me gustaría verte poder bloquear ciertos SOP en un orden de lectura específico. Por ejemplo, hemos creado varios módulos de conocimiento del producto. Nivel I, Nivel II, etc. Y nos gustaría requerir que alguien termine el Nivel I antes de comenzar el Nivel II. La única forma de hacer esto actualmente es no compartir nuestro entrenamiento de Nivel II hasta que veamos que un empleado termina el Nivel I. Reseña recopilada por y alojada en G2.com.
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One of the main bits of feedback I get from my team when they use Trainual is "WOW! I wish we would have had this tool sooner!" and "How did we survive without this before?!!" We went from having printed word documents to fun, interactive trainings online. The ease of editing, learning the system, and assigning trainings make it scalable for my team, and they are genuinely excited to use it once they try it. My team saves hours every day that used to be spent on one-on-one training, and Trainual gives us the gift of time back on our plates. Then there's the resources-- having an amazing implementation specialist to help get us started and a kickass CSM team (shoutout to Ali Harman-- you go girl!) to keep us motivated as we build the account has made a huge difference to the success of our account. I will say that some of the most incredible value comes from ProTec U (and the Trainual Community for customer insights) and Shawn Jensen's trainings because those resources take the load off of training my team how to use the software, with sprinkles of leadership coaching and instructional design that gives my team knowledge of hard-skills. Amazing, amazing, amazing! Also, I feel that the product team really considers customer ideas. I have seen intense growth on features that add value to the product. My favorite feature is training paths, having pathways scheduled to avoid information overload has saved a ton of time on the assignment part and made training more manageable for my learners. Many on my team are not as comfortable with technology, so they appreciate the simple interface. Reseña recopilada por y alojada en G2.com.
Sometimes I run into bugs that prevent me from uploading gifs or videos, but usually it only lasts a few hours before the upload works again. Our account currently has 100+ active users and several teams, so organizing content so that teams can only see their team's content has been a bit tricky-- but we've figured it out! I would love to see more advanced filtering options in content and reports, or discoverability filters by role (for example, a training could be requestable by admin but not visible to operations). Also, being able to schedule training paths by role in addition to by individual would save a lot of time. One of my biggest pain points is training my team how to be effective trainers or content creators, but ProTec U has been a wonderful solution for that. My team would benefit from more webinars with tips and tricks of how to build trainings or strategies on building their accounts-- they tend to retain more information learning in those live visual settings. I would love to see more features (like language toggling) available in the phone app. Reseña recopilada por y alojada en G2.com.
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Trainual is very user-friendly and offers a platform that allows multiple authors to submit content and be responsible for the updates. The customer support is the best in the industry. At a time when most companies hide behind chat, Trainual is happy to be up close and personal with prompt email responses and availability right at your fingertips with a quick calendar meeting request. Reseña recopilada por y alojada en G2.com.
I inherited the platform from the prior L&D manager. It would have been helpful to have an opportunity to participate in an onboarding/introduction to the platform, a tips and tricks session. I found that it was more difficult than expected to organize the content in a way that is searchable and digestible. Yes, there is content online, but walking through an example of an actual account would be awesome. Reseña recopilada por y alojada en G2.com.
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Honestly? I like how easy Trainual is to use when creating content for employees to review for training and on-boarding. The set up is easy to follow and Trainual provides multiple ways and resources to help you get started with creating a strong library of trainings for your organization. Their customer service is top notch and the on-boarding specialist who helped us set everything up was responsive when we had questions.
I really like how I can hyperlink to previous trainings, such as our core values, throughout the other trainings that I have created. This really helps with building our brand and integrating our mission and vision throughout our trainings and on-boarding sessions.
It is also really easy to integrate pictures, funny GIFs (to lighten the training mood), and videos to boost the ways in which our trainings can reach their intended audience. Reseña recopilada por y alojada en G2.com.
My only dislikes of Trainual are around formatting. There is no copy and paste feature and and the system defaults often to preset conditions such as font and size. I spend more time than I would like playing around with these features. Reseña recopilada por y alojada en G2.com.
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Trainual is a great tool to have a central source of information for all team members to reference all the details of how to run your business. When you have a process breakdown, the first question becomes, what is in Trainual? It become easy to identify processes that need improvement, or where new documentation is needed. The ease of use makes it easy to make updates and notify the appropriate team members. Our team loves having the application on their company phones so that they can access the help they need from anywhere. Reseña recopilada por y alojada en G2.com.
The biggest difficulty I face in Trainual is formatting. The formatting tools can feel restrictive and sometimes it is hard to format the way I'd like our information to be presented. But this far outweighs the benefits of this tool. Reseña recopilada por y alojada en G2.com.
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I love how easy it is to organize our processes. It is very user friendly and has great user facing look. I love the AI options. I update our information often so I appreciate how quickly I can do that and that a notification goes out to the users about the update. We were using DocSend prior to this and it was so hard to keep track of people's usage. I love the reporting Trainual gives. We will be using the HIPPA template training soon. Overall, very happy with this platform. Reseña recopilada por y alojada en G2.com.
I wish each user had a unique generated link to our site. I often hear that the invitee didn't get the email. If I send them a link and it connects to our account, that would be awesome. Reseña recopilada por y alojada en G2.com.
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He estado usando Trainual durante casi dos años y he disfrutado el proceso de implementarlo en nuestro programa de aprendizaje. Durante el tiempo que lo he usado, Trainual ha realizado actualizaciones regulares que han optimizado el flujo de trabajo de la información, el análisis de datos y la experiencia general del usuario. La retroalimentación que comparto sobre mi experiencia como usuario se siente escuchada y tomada en consideración. Su tiempo de respuesta y servicio al cliente es excelente. Reseña recopilada por y alojada en G2.com.
En conjunto con lo que más me gusta de Trainual, algo que ha sido un desafío es la frecuencia de las actualizaciones. A menudo, las actualizaciones afectan los aspectos visuales del sitio, lo que hace difícil encontrar contenido inicialmente. Reseña recopilada por y alojada en G2.com.
Trainual has been a beneficial product for me and my team! Being able to put all training material in one place and being able to make training fun has been a game changer. I recommend this product to anyone who is looking to advance their training material.
Not only do we enjoy the software and its user-friendly interface, the support team is fanastic and quick to look into issues when needed. Reseña recopilada por y alojada en G2.com.
The video recording that is available is not a free tool that comes with your subscription. This is something you to upgrade your subscription to have. I got to use it for about three recordings and then my free trial ended. I was under the impression that this feature came with our Trainual package but I was disappointed to find out you had to purchase it. Reseña recopilada por y alojada en G2.com.
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I love that I can track the progress of my team on their training and policy acknowlegment. I love that I can update subjects and push those out to whoever needs to know. Version history allows us to not have to keep up with multiple copies in multiple systems! This will be a game changer that our team will use every day! Reseña recopilada por y alojada en G2.com.
My only complaint so far is that it is pretty slow to load even with a strong network connection. Reseña recopilada por y alojada en G2.com.
It's great that you can see each user's progress and when they last logged in. The navigation is a little clunky but you get used to it after a while. I like that if a user gets locked out, they can reset their password without my assistance. Reseña recopilada por y alojada en G2.com.
The only thing I have struggled with on the Trainual site is complications when downloading full trainings. It takes a lime to download them and when it's finally ready, half the time, the PDF doesn't come out correctly. Also, It would be great if we could have it downloaded with bookmarks of each sub category, instead of having to do it all manually. Reseña recopilada por y alojada en G2.com.
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I love how simple Trainual is to set up, and its flexibility, ease of use, and features let me incorporate text, videos, and more. It brings all our training materials into one place, making it easy to track engagement, integrate into our onboarding process, and quickly reference information whenever questions arise.
We have also received prompt responses anytime we needed to reach out to support. We use Trainual every single week for our new team members. Reseña recopilada por y alojada en G2.com.
I do not have any major downsides as this system has been of great help to our company. Reseña recopilada por y alojada en G2.com.