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Busqué durante mucho tiempo una plataforma de 'manual de operaciones' para usar en nuestra empresa, ya que la última nos decepcionó mucho al perder nuestros datos al renovar nuestro contrato. Desde el principio, Trainual parecía fácil de usar, profesional, pero simple y tenía un aspecto 'divertido' que era importante para lograr que los empleados QUISIERAN usar la plataforma, no solo necesitaran usarla. El proceso de incorporación fue increíble y el Especialista en Implementación que me guió durante las primeras semanas de uso de la plataforma fue realmente maravilloso y paciente conmigo mientras aprendía las características y beneficios de usar Trainual. Nuestra empresa tiene una competencia amistosa entre departamentos para ver quién puede completar el contenido a medida que sale dentro de un marco de tiempo específico y ahora es normal que todos busquen en Trainual antes de pedir ayuda a un colega - ¡me encanta! Fue fácil para los empleados acceder a Trainual y su interfaz intuitiva, así como sus múltiples características, lo hace una elección perfecta para nosotros. El foro de la comunidad de Trainual también es muy útil e informativo y una característica adicional genial que no estaba seguro de que usaría, pero lo hago y veo el valor en ello. Reseña recopilada por y alojada en G2.com.
Estaba un poco nervioso por la transición entre el Especialista en Implementación y mi Gerente de Éxito del Cliente, ya que tuve una gran primera interacción con el proceso de incorporación. Me he sentido un poco decepcionado por el gerente que actualmente maneja mi caso mientras asistía con una integración de un documento en términos de tiempo de espera y la necesidad de hacer seguimiento, pero ahora está hecho y estoy contento con el resultado. Reseña recopilada por y alojada en G2.com.
Reseñas en Video
789 de 790 Reseñas totales para Trainual
Sentimiento General de la Reseña para Trainual
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Trainual is very user-friendly and offers a platform that allows multiple authors to submit content and be responsible for the updates. The customer support is the best in the industry. At a time when most companies hide behind chat, Trainual is happy to be up close and personal with prompt email responses and availability right at your fingertips with a quick calendar meeting request. Reseña recopilada por y alojada en G2.com.
I inherited the platform from the prior L&D manager. It would have been helpful to have an opportunity to participate in an onboarding/introduction to the platform, a tips and tricks session. I found that it was more difficult than expected to organize the content in a way that is searchable and digestible. Yes, there is content online, but walking through an example of an actual account would be awesome. Reseña recopilada por y alojada en G2.com.
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Honestly? I like how easy Trainual is to use when creating content for employees to review for training and on-boarding. The set up is easy to follow and Trainual provides multiple ways and resources to help you get started with creating a strong library of trainings for your organization. Their customer service is top notch and the on-boarding specialist who helped us set everything up was responsive when we had questions.
I really like how I can hyperlink to previous trainings, such as our core values, throughout the other trainings that I have created. This really helps with building our brand and integrating our mission and vision throughout our trainings and on-boarding sessions.
It is also really easy to integrate pictures, funny GIFs (to lighten the training mood), and videos to boost the ways in which our trainings can reach their intended audience. Reseña recopilada por y alojada en G2.com.
My only dislikes of Trainual are around formatting. There is no copy and paste feature and and the system defaults often to preset conditions such as font and size. I spend more time than I would like playing around with these features. Reseña recopilada por y alojada en G2.com.
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Trainual is a great tool to have a central source of information for all team members to reference all the details of how to run your business. When you have a process breakdown, the first question becomes, what is in Trainual? It become easy to identify processes that need improvement, or where new documentation is needed. The ease of use makes it easy to make updates and notify the appropriate team members. Our team loves having the application on their company phones so that they can access the help they need from anywhere. Reseña recopilada por y alojada en G2.com.
The biggest difficulty I face in Trainual is formatting. The formatting tools can feel restrictive and sometimes it is hard to format the way I'd like our information to be presented. But this far outweighs the benefits of this tool. Reseña recopilada por y alojada en G2.com.
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I love how easy it is to organize our processes. It is very user friendly and has great user facing look. I love the AI options. I update our information often so I appreciate how quickly I can do that and that a notification goes out to the users about the update. We were using DocSend prior to this and it was so hard to keep track of people's usage. I love the reporting Trainual gives. We will be using the HIPPA template training soon. Overall, very happy with this platform. Reseña recopilada por y alojada en G2.com.
I wish each user had a unique generated link to our site. I often hear that the invitee didn't get the email. If I send them a link and it connects to our account, that would be awesome. Reseña recopilada por y alojada en G2.com.
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He estado usando Trainual durante casi dos años y he disfrutado el proceso de implementarlo en nuestro programa de aprendizaje. Durante el tiempo que lo he usado, Trainual ha realizado actualizaciones regulares que han optimizado el flujo de trabajo de la información, el análisis de datos y la experiencia general del usuario. La retroalimentación que comparto sobre mi experiencia como usuario se siente escuchada y tomada en consideración. Su tiempo de respuesta y servicio al cliente es excelente. Reseña recopilada por y alojada en G2.com.
En conjunto con lo que más me gusta de Trainual, algo que ha sido un desafío es la frecuencia de las actualizaciones. A menudo, las actualizaciones afectan los aspectos visuales del sitio, lo que hace difícil encontrar contenido inicialmente. Reseña recopilada por y alojada en G2.com.
Trainual has been a beneficial product for me and my team! Being able to put all training material in one place and being able to make training fun has been a game changer. I recommend this product to anyone who is looking to advance their training material.
Not only do we enjoy the software and its user-friendly interface, the support team is fanastic and quick to look into issues when needed. Reseña recopilada por y alojada en G2.com.
The video recording that is available is not a free tool that comes with your subscription. This is something you to upgrade your subscription to have. I got to use it for about three recordings and then my free trial ended. I was under the impression that this feature came with our Trainual package but I was disappointed to find out you had to purchase it. Reseña recopilada por y alojada en G2.com.
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I love that I can track the progress of my team on their training and policy acknowlegment. I love that I can update subjects and push those out to whoever needs to know. Version history allows us to not have to keep up with multiple copies in multiple systems! This will be a game changer that our team will use every day! Reseña recopilada por y alojada en G2.com.
My only complaint so far is that it is pretty slow to load even with a strong network connection. Reseña recopilada por y alojada en G2.com.
It's great that you can see each user's progress and when they last logged in. The navigation is a little clunky but you get used to it after a while. I like that if a user gets locked out, they can reset their password without my assistance. Reseña recopilada por y alojada en G2.com.
The only thing I have struggled with on the Trainual site is complications when downloading full trainings. It takes a lime to download them and when it's finally ready, half the time, the PDF doesn't come out correctly. Also, It would be great if we could have it downloaded with bookmarks of each sub category, instead of having to do it all manually. Reseña recopilada por y alojada en G2.com.
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I love how simple Trainual is to set up, and its flexibility, ease of use, and features let me incorporate text, videos, and more. It brings all our training materials into one place, making it easy to track engagement, integrate into our onboarding process, and quickly reference information whenever questions arise.
We have also received prompt responses anytime we needed to reach out to support. We use Trainual every single week for our new team members. Reseña recopilada por y alojada en G2.com.
I do not have any major downsides as this system has been of great help to our company. Reseña recopilada por y alojada en G2.com.
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I love the ease of use of all of the features. Once you figure out the format it's incredibly easy to start documenting processes. The template library is robust and helps to build out the basics when you just start. It is also incredibly easy for a non-tech saavy team to use right off the bat without any additional training, and our team adopted it very quickly. Reseña recopilada por y alojada en G2.com.
It took a while for certain features to be implimented and a few key features are still missing, but I hope to see them in future updates. Reseña recopilada por y alojada en G2.com.