Pros y Contras de Torch

Torch ha sido un gran recurso para nuestros líderes de nivel medio en nuestra organización. Se les empareja con un entrenador que entiende sus fortalezas y áreas de mejora para ayudar a desarrollar y mentorear a los miembros de nuestro equipo. Reseña recopilada por y alojada en G2.com.

La presentación de informes no es tan clara como me gustaría como administrador; sin embargo, hay informes y siento que tengo una visión de cómo están funcionando nuestros equipos sin ser invasivo, lo que significa que tengo una visión sin conocer los detalles de su entrenamiento, que es el objetivo y lo que estábamos buscando. Reseña recopilada por y alojada en G2.com.

User Experience

From the moment I logged in, I was impressed by the intuitive interface. The design is clean and user-friendly, making navigation a breeze for coachees.

Flexibility and Customization

What I particularly appreciate is the software’s flexibility. Organizations can customize the platform to align with their specific goals and culture. Whether you’re managing a large cohort program or one-to-one engagements, Torch adapts to your needs.

Reporting and Analytics

The reporting features provide insightful analytics on engagement and progress. This data is helpful for evaluating the effectiveness of coaching engagments.

Customer Support

Lastly, the customer support is top-notch. The support team is responsive, knowledgeable, and genuinely invested in helping learners. Reseña recopilada por y alojada en G2.com.

Despite its many features, maintaining user engagement has been challenging. The platform can occasionally feel static, and without regular prompts or interactive elements. Reseña recopilada por y alojada en G2.com.

Torch ha proporcionado la estructura de nuestra organización para el programa de mentoría. Realiza un seguimiento de los participantes, ofrece orientación a mentores y aprendices, y el algoritmo de emparejamiento de perfiles es una gran adición, asegurando que los participantes sean emparejados con el mejor compañero para su viaje de mentoría. Reseña recopilada por y alojada en G2.com.

Honestamente nada, cualquier problema técnico que encuentro, el equipo de soporte de Torch lo aborda muy rápidamente. Reseña recopilada por y alojada en G2.com.

Torch es un recurso excelente para nuestro personal. Todos nuestros gerentes pueden aprovechar los beneficios durante su mandato y no escuchamos más que cosas buenas sobre la plataforma, los entrenadores y el crecimiento que experimentan nuestros empleados. Es simple, sin fisuras y muy querido. Reseña recopilada por y alojada en G2.com.

Desearía que pudiéramos comprar Torch como una herramienta para toda la empresa en lugar de tener una cierta cantidad de licencias. Reseña recopilada por y alojada en G2.com.

Torch is truly a strategic partner - they help you design a program that gives you a return on your investment. Torch has great coaches who take a tailored approach to providing participants exactly what they need to fill in their performance gaps Reseña recopilada por y alojada en G2.com.

Sometimes the platform can be cumbersome, I don't love how it doesn't sync with our other programs Reseña recopilada por y alojada en G2.com.

The team at Torch has been amazing to work with - from assessing our needs for establishing the contract, to supporting us in enrolling our coachees and navigating through the coaching process, Torch has made the process simple and never let us down! The feedback we have received from initial coachees has been nothing but positive! Reseña recopilada por y alojada en G2.com.

I do not have any feedback on dislikes for Torch. Reseña recopilada por y alojada en G2.com.

Very happy with my Customer Support team. They are professional, easy to work with and always responsive to requests.

As an organization, I see a continuous drive for improving processes and looking for ways to serve their customers better.

Coaches are vetted to be top notch.

The participants from my organization give overwhelmingly positive feedback. Reseña recopilada por y alojada en G2.com.

Having used Torch for a few years I have not been wowed by their interface but I am happy to say they have made great strides in providing better reporting and easier interaction as both an adminstrator and as a participant/coachee. Reseña recopilada por y alojada en G2.com.

(1) Pricing that allows us to provide coaching to more employees; helping them to grow. (2) Customer support, (3) Ease of Use, (4) Coach qulity Reseña recopilada por y alojada en G2.com.

(1) Ability to reopen 360's or surveys is difficult Reseña recopilada por y alojada en G2.com.

We love the Torch platform to support our mentoring program. It makes it very easy on a lean HR team to have a robust mentoring program. Reseña recopilada por y alojada en G2.com.

none immediately come to mind! great product Reseña recopilada por y alojada en G2.com.

Their team - we love partnering with them! Starting during the sales process, we immediately felt an ease and connection with everyone we met. They go out of their way to ensure we have a good experience and are extremly accomodating. We have regular check-ins, always with the action items followed up on in a timely manner. We've been able to tap into their behavioral science team to get invaluable data, and they're always open to hearing our ideas about product enhancements. Reseña recopilada por y alojada en G2.com.

Less so my personal dislike, but I've heard from participants that they wish they could "interview" or have short conversations with their coach matches before selecting one, as sometimes it's difficult to get a good idea of a person on paper.

From an admin perspective, my only dislike is the manual work to ensure participants are active through their engagement and completing tasks on time, although this will really vary by company. Reseña recopilada por y alojada en G2.com.