We used to use the honor system- having remote workers fill in an excel worksheet. Now I log in, print out the custom export with the start and end dates and export to excel. I also like that it shows idle time. I also have the ability to see what websites people are on. I don't use this often, but it's good to have in case there is a problem. Reseña recopilada por y alojada en G2.com.
The downside is that when the i.t. department switches out a computer on me, it's still showing the old one and recording zero hours. Sometimes it takes a cycle to get it working correctly on the new machine. Reseña recopilada por y alojada en G2.com.
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Time doctor is a great program to stay in control of your employees and ensure they are being productive. I like how easy to use the program is and how I can track each employee as a whole or individual. It also helps notify use when an employee is going to a website that should not be used during work hours. Customer support is always there to help when needed. Reseña recopilada por y alojada en G2.com.
The only thing I don’t like about Time Doctor is how it tracks paid breaks. Our employees do not need to take the full 15min or 30min break at an exact time or interval. So for example an employee takes a 5min break but then wants to take another 5min the time resets for 15min and doesn't start countdown from the previous remaining time of the break. Reseña recopilada por y alojada en G2.com.
Realmente me gusta Time Doctor por sus robustas funciones de seguimiento que me dan una imagen clara de la productividad de nuestro equipo. Me ayuda a controlar el total de horas trabajadas, así como lo que se considera tiempo productivo frente a tiempo improductivo, e incluso el tiempo inactivo. Aunque generalmente no presto demasiada atención a pequeñas discrepancias—después de todo, todos somos humanos—ha sido invaluable para detectar discrepancias significativas que nunca habría descubierto de otra manera. Este nivel de transparencia hace que nuestro proceso de informes y facturación sea mucho más preciso. Reseña recopilada por y alojada en G2.com.
Hasta ahora, todo ha sido fantástico. El soporte de chat ha sido increíblemente útil. Encontramos algunos problemas con ciertas características y facturación, pero Roxy, la Jefa de Atención al Cliente, nos ayudó a resolverlos. Además, Lemuel del equipo de soporte fue muy amable y se aseguró de hacer un seguimiento con nosotros. Reseña recopilada por y alojada en G2.com.
It makes doing my payment run each month so much easier as I know the exact hours worked by my team. It's also very helpful for picking up any issues from my team - the activity reports and screenshots every 15 mins show me when a team member isn't working as they should so that I can quickly address any issues with them. It's quick and easy to set up and makes my life a lot easier as a team leader! Reseña recopilada por y alojada en G2.com.
With quite a few people in my team it does cost a bit but I'm sure I save enough to cover the cost by saving time and it highlighting any issues in the team. Reseña recopilada por y alojada en G2.com.
I wanted to share positive feedback regarding Time Doctor. Its tool for identifying productive hours and reporting on web activity has been valuable in monitoring our team's efficiency.
Additionally, I have found both the standard reporting tool and the support team to be very helpful in generating the data necessary to track team productivity. We use it every week to review the report from the tool.
It is an easy tool to configure, it feels like a one or two-hour job for managers to set up the tool and it is quite easy to install on Windows and Mac too. Reseña recopilada por y alojada en G2.com.
There is nothing specific but sometimes it does not provide explorer data to understand the idle or unproductive hours. Reseña recopilada por y alojada en G2.com.
We started with Time Doctor 1, and when we switched to Time Doctor 2, the transition was effortless. Their customer service was patient and knowledgeable, guiding me from scratch when I moved from a sub-account to a primary one for tracking my VA team.
The ease of implementation and integration was a huge plus—straightforward, no unnecessary steps, just plug and play. What keeps us using it every day? Accurate time tracking and the payroll feature, which makes paying my team simple and precise. No shenanigans, just a reliable tool that works. Highly recommend! Reseña recopilada por y alojada en G2.com.
Like any app, it has its hiccups. Sometimes, the activity bar pauses while tracking runs in the background, or it turns on automatically even when I’m not working. Not a deal-breaker, but a bit frustrating.
Still, it’s the best time-tracking tool we’ve found, and we use it every day! Just hoping they fine-tune those small quirks. Reseña recopilada por y alojada en G2.com.
Time Doctor has been an invaluable tool for our team, providing the perfect solution to monitor employee productivity and ensure that processes are being followed meticulously. The software’s comprehensive tracking features allow us to keep a close eye on work hours, task completion, and overall efficiency. This level of oversight has significantly improved our workflow and accountability.
One of the standout features of Time Doctor is its ability to generate detailed reports, which offer insights into how time is spent across various projects. This has enabled us to identify bottlenecks and optimize our processes for better performance. The real-time monitoring and screenshot capabilities ensure that everyone stays on track and focused on their tasks.
We couldn’t imagine managing our operations without Time Doctor. It has become an essential part of our daily routine, helping us maintain high standards of productivity and process adherence. If you’re looking for a reliable tool to enhance your team’s efficiency, Time Doctor is the perfect choice. Reseña recopilada por y alojada en G2.com.
That is not being used in every company yet. Reseña recopilada por y alojada en G2.com.
Time doctor allows me to track the hours and activity of my foreign employees. I find it incredibly useful for this purpose. Reseña recopilada por y alojada en G2.com.
Sometimes navigating to the right piece of data is a little difficult. One thing i find a little frustrating is when I set a date range for a data set, that date range changes if I pick another employee or task or go to a different menu. if you don't notice, you get wrong information Reseña recopilada por y alojada en G2.com.
Un buen software cuando funciona, pero es muy defectuoso. Reseña recopilada por y alojada en G2.com.
He sido cliente desde 2020 y he usado el software diariamente, pero mi experiencia reciente ha sido frustrante. El sistema de facturación es caótico y el soporte no ha sido útil. Reduje mi base de usuarios para migrar del software, luego la aumenté de nuevo con el mismo número menor de usuarios, pero me cobraron con el número anterior de usuarios, que ya he eliminado.
El representante de soporte parecía confundido, haciendo referencia repetidamente a mi antiguo número de usuarios a pesar de mi explicación. Después de mucho ir y venir, finalmente entendieron el problema, pero dijeron que necesitarían "investigar" y verificar las marcas de tiempo, retrasando aún más la resolución.
Para empeorar las cosas, parece que no hay registro de mis datos históricos. A pesar de haber migrado a Time Doctor 2 hace dos años, continúan afirmando que es una migración reciente. La pila tecnológica parece tener errores y ser poco confiable, con señales claras de que necesita pruebas extensivas.
Este software tiene potencial, pero el estado actual es suficiente para alejar a los usuarios. Reseña recopilada por y alojada en G2.com.
The analytics & detail analysis that Time Doctor gives.
The UI is simple & clear. No Bluff
IDLE & Smooth Screenshot Features Reseña recopilada por y alojada en G2.com.
It doesn't have integration within my project management tool, basecamp. It is integrated into time tracking, but there are more features to look after in specific tasks in the project management tool. It would be great. Reseña recopilada por y alojada en G2.com.
Having agents who work from home and oversees time doctor has been an amazing tool to track user activity. We have been able to maximize team productivity and hire the best team members. All questions have been answered in a timely manner with a great customer support team. Our department managers have found time doctor to be beneficial when creating annual reviews and differentiating the top performers from the lower performers. Reseña recopilada por y alojada en G2.com.
It can be confusing at times. Having to look at and compare multiple reports can be time consuming if you have a lot of agents to review. Time Doctor does require time and attention. Nothing for our agents is 100% straightforward. Reseña recopilada por y alojada en G2.com.
