Reseñas y detalles del producto de StarChapter

We have been using StarChapter for about a month. So far not finding it at all easy to use. Reseña recopilada por y alojada en G2.com.

The onboarding process is deficient. They expect you to watch videos to answer any questions you have. Personal training is not part of the intro package. Very unhapy with thewior support. Reseña recopilada por y alojada en G2.com.

I like how it is organized. It is very easy to maneuver around from section to section. Reseña recopilada por y alojada en G2.com.

I wish it were easier to trace payments back to the respective member, since payments are made by admin assistants often times. There are a lot of steps in order to set up a new member as well. It is very difficult to manage corporate level memberships because it forces you to enter in a dues rate per person, not for one membership. So for a $100 membership with 3 people listed underneath, starchapter forces you to say that the dues cost $33.33 per person and multiplies it by the number of people under the membership, which results in weird rounding. Also, it doesn't offer email analytics apart from opens. Reseña recopilada por y alojada en G2.com.

I loved Star Chapter's knowledge base. It offers a wealth of resources and was always helpful for me when I couldn't figure out how to do something. Reseña recopilada por y alojada en G2.com.

Sometimes I had a hard time with formatting a mass email or announcement. The center button gave me issues sometimes. Reseña recopilada por y alojada en G2.com.

StarChapter, specifically Dana Ingle and team, did a fantastic job at rolling out the new M2 design template. At first it wasn't approved, due to potentially not meeting APICS/ASCM branding guidelines, but after a follow up with APICS Partner Services Manager (Leann Goettel) deemed it approved, then we got to work right away.

Things I like the best are:

- Modern look

- Hamburger button

- In Admin section, "Dashboard Snapshot" section is nice for quick summary of chapter health Reseña recopilada por y alojada en G2.com.

Things that are least helpful are:

- StarChapter not supporting Internet Explorer

- Not being able to embed job board on website (i.e. not being able to have LinkedIn default search for Supply Chain Jobs in Cincinnati)

- Email Manager is not intuitive and seems very difficult to send out mass emails; should be as simple as sending out mass emails to distribution groups (i.e. Outlook, Gmail, etc)

- Survey Manager is not intuitive - it's much easier to use Survey Monkey and send out a link unfortunately Reseña recopilada por y alojada en G2.com.

StarChapter ha proporcionado excelentes soluciones para organizar nuestro capítulo sin fines de lucro. Realizamos reuniones mensuales y recaudamos dinero para estas reuniones de almuerzo. StarChapter organiza nuestras listas de miembros y no miembros del capítulo, nos ayuda a comunicar cuándo y dónde se llevarán a cabo nuestras reuniones, y nos ayuda a recaudar dinero para las reuniones. Lo mejor de StarChapter, sin embargo, es su servicio al cliente. Cuando me pregunté si podríamos crear certificados de Educación Profesional Continua a través del sitio web, me respondieron con una solución. Ahora puedo enviar los certificados a todos los que asistieron a una reunión con unos pocos clics. ¡Estamos muy satisfechos con cómo StarChapter nos ha organizado! Reseña recopilada por y alojada en G2.com.

No puedo pensar en mucho que no me guste de StarChapter. Cuando hicieron un rediseño, tuve que reaprender dónde estaba todo y a veces me parece menos intuitivo. Sin embargo, el cambio siempre es difícil. Reseña recopilada por y alojada en G2.com.

The website does so much. It is so nice the website automatically puts a guest on the non-member database. This was very useful in generating new members. Last year, the chapter created a membership record with a 20% increase. I don't underestimate the meetings and benefits the chapter offers, however, having a professional website certainly helped. Reseña recopilada por y alojada en G2.com.

The learning curve. Some updates need to be double and triple checked to make sure all the steps are complete. Also would love to be able to create badges that include both members and non-members alphabetically. I end up either downloading, sorting, then creating through Excel or creating all badges and then manually alphabetizing i.e. time consuming. Reseña recopilada por y alojada en G2.com.

Me gusta que cualquiera de los oficiales del capítulo pueda acceder a las listas de miembros, correos electrónicos, ingresos, recibos en caso de que alguien esté enfermo o de vacaciones. Reseña recopilada por y alojada en G2.com.

Encuentro muchas de las funciones engorrosas, especialmente los boletines. Necesita haber una capacitación específica sobre cómo hacer que se vean profesionales para aquellos de nosotros que somos voluntarios y no tenemos esta habilidad laboral. Reseña recopilada por y alojada en G2.com.

I think the ease of use and that I can quickly teach a new volunteer how to make updates. This is an all in one product for non-profits from managing membership to coordinating events. It has multi functional platform that allows the user to everything in one place - newsletters, blogs, sponsor management, etc. Reseña recopilada por y alojada en G2.com.

Setting up registration can be a bit challenging, it would be great if it had the ability to build sessions into a registration. As for the membership management piece, it makes things a bit tricky when folks let there memberships lapse and they are moved into the "former member" category none of their membership history is saved, such as their join date. The newsletters are a bit clunky for an online format, when sending through an email they are extremely long and most folks are not taking the time to scroll through them. The restriction of admins make things difficult for volunteer based organizations as you need to upgrade your plan to accommodate this even though your membership may not be at the level that is needed. Reseña recopilada por y alojada en G2.com.

Me encanta la interfaz de usuario y lo fácil que es para mí actualizar el contenido en el sitio web. La función del panel de administración es muy informativa y muy útil. Reseña recopilada por y alojada en G2.com.

Nada. StarChapter es un soplo de aire fresco en comparación con la última plataforma con la que trabajé. Reseña recopilada por y alojada en G2.com.

Access to information in one location. Being able to manage member data and communication. Reseña recopilada por y alojada en G2.com.

Not intuitive. Difficult to navigate and know where to find data. StarChapter recently had a Russian-hacked data breach and we were informed by US Secret Service that our membership information was available on the dark web before we heard anything from StarChapter. To date: I have still not received any messages from StarChapter about the breach and what precautions are being put in place for this to not happen again. Reseña recopilada por y alojada en G2.com.