Reseñas y detalles del producto de Spanning Backup

It is simple to select which accounts should be backed up and quick license type each should have. Spanning also automatically adds new accounts from M365 so new employees are included in our backups without interaction. Reseña recopilada por y alojada en G2.com.

Update: The service would not let us restore a large folder or a full account. Cancellation and refund process has been going on for many months.

I would like to see more parts of M365 backed up. Most of the data is backed up but they are still working on certain features. I would also like the full path for files that can't be backed up so that I can research the error messages without a support ticket. I would also like a percent complete indicator to see how long the backup will take. We had an initial backup that took over 30 days to complete. Reseña recopilada por y alojada en G2.com.

Nothing! Its a product thats riddled with bugs, does not work 1/2 the time! Reseña recopilada por y alojada en G2.com.

The interface is riddled with issues.

The displayed time does not reflect local time and users are asked to figure out what time zone it is in by reading documentation etc to figure out what data center and timezone thats in.

Parts of the UI show users licensed and others say it's not.

The section that says problems found, shows a generic error code, that makes no sense or points to a problem or a solution or allows a user to take action.

The support team are baffled by the product and how badly things work as well.

Events don't have information on what user action was taken on, i.e let's say a user was provisioned with a license, it would say the license was issued to a user, but not who it was etc.

there is text, that has zero value! meaningless data! The product feels like it was built by amateurs who had zero care about how it works and how admins use it. Reseña recopilada por y alojada en G2.com.

Estar en un MSP, me gusta que tenga acceso nativo al cliente a través de las cuentas 365GA o puedo agregar un usuario regular. La interfaz es sencilla desde la navegación hasta la restauración de elementos. Reseña recopilada por y alojada en G2.com.

Desearía que hubiera mejores filtros para aplicar licencias automáticamente de forma nativa dentro de la aplicación. La concesión de licencias basada en grupos es una gran característica, pero creo que esto debería controlarse dentro de la aplicación, no depender del inquilino. Reseña recopilada por y alojada en G2.com.

Notificación diaria de copia de seguridad, opciones fáciles de restauración de copias de seguridad. Copia de seguridad de datos bien presentada. Reseña recopilada por y alojada en G2.com.

Particularmente para Salesforce, los datos de respaldo para los registros secundarios solo tienen identificaciones y no nombres, por lo que es difícil rastrear el contenido eliminado históricamente. Reseña recopilada por y alojada en G2.com.

It takes basically zero time to manage and the setup and integration with Microsoft was a breeze. Reseña recopilada por y alojada en G2.com.

Some times the alerts can be misleading. You get a partial backup alert and when investigating see that it's only a calendar item from a mailbox that hasn't been used in years. I tend to ignore the partial backup alerts. Reseña recopilada por y alojada en G2.com.

Backup and restores are simple and it just works. Easy for admins to restore back to the owner or to another account. Clearly separate folder within the inbox with the abililty to search and/or drag and drop messages back into the main inbox. Same goes for OneDrive. This product continues to evolve. Product support if there is an issue. Reseña recopilada por y alojada en G2.com.

A better way of getting info out about updates and features. Reseña recopilada por y alojada en G2.com.

- easy to setup

- easy to search backups

- simple to restore files and emails Reseña recopilada por y alojada en G2.com.

- had to hunt for initial instructions for setup, but they were easy and straight forward

- fails due to Microoft glitches sometimes Reseña recopilada por y alojada en G2.com.

No solo eso, el producto es muy intuitivo, con poca o ninguna asistencia, pude implementar Spanning en nuestro entorno de O365 y configurar las copias de seguridad. Había algunas otras características que no conocía, pero con la ayuda del ingeniero de incorporación durante la llamada de seguimiento organizada por nuestro representante de cuenta, pudo proporcionar información sobre las otras características que me perdí durante la implementación. Además, el soporte es fantástico. Los ingenieros son rápidos en hacer seguimiento y la información que proporcionaron es muy fácil de entender. Reseña recopilada por y alojada en G2.com.

En este momento, no tengo ninguna aversión hacia el producto. Reseña recopilada por y alojada en G2.com.

What I like best is how intuitive/logical most of the software is. I did not really have to have much training and it was easy to figure out. It was very easy to implement as well and it intigrates pretty seamlessly into our Microsoft 365 environment. Reseña recopilada por y alojada en G2.com.

Every day, I get a report for the day on the Spanning backups. Usually, everyday, there X number of "problems requiring attention". Alot of the itmes that are reported there are "Not Actionable". So there isn't anything that you can really do to clear that up. Most things clear up in a day or so, but if they don't, you have to contact support.

Also, another item is that the sales people seem rather pushy. I get it, but it can be annoying. Reseña recopilada por y alojada en G2.com.