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11 SnapDial Reseñas
SnapDials data capabilities have really helped us get a much deeper understanding of our customer, what they need, and most importantly, how we can help them. We now have a lot more data about the customer, and with all touch points coming through the one system we’re finally getting a full picture. This is a big benefit of the company. It’s helped us start to move our customer retention rates up, and we’ve been able to put some steps in to be more proactive. Overall, I think SnapDial is really going to help us become more customer focused and follow through with all the additional services we’d like to provide for our customers. Reseña recopilada por y alojada en G2.com.
We were not able to use our old Cisco Phones with the system but SnapDial includes a phone with the Everything Plan. Reseña recopilada por y alojada en G2.com.