66 Sightline by Consilio Reseñas
Sentimiento General de la Reseña para Sightline by Consilio
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The self-service nature of the software is excellent; dealing with large amounts of data seamlessly, threading and de-duplication is also done with very little user intervention. The workflows make perfect sense and, despite the platform being straightforward to use, it is also capable of performing complex queries and being scaled-up easily. Reseña recopilada por y alojada en G2.com.
There is a bit of a learning curve, but half a day's training should be enough for most. Reseña recopilada por y alojada en G2.com.
Efficiency, staffing, personal service, and support by individuals who really know how to navigate Sightline. Sightline has significantly improved our review time. Reseña recopilada por y alojada en G2.com.
We had some technology glitches starting projects. We also do not like the fact that we ourselves cannot delete projects. We have to send an email and prepare a list of projects that are to be deleted. We'd like more control with deletion rights. Reseña recopilada por y alojada en G2.com.
I enjoy the self-service nature of the platform. This allowed me to progress the case as quickly as possible whilst streamlining costs. It was particularly helpful to be in a position to detail the various steps, searches to narrow my review. It allowed me to tailor my tags, searches and review to suit my clients individual needs. Reseña recopilada por y alojada en G2.com.
It can sometimes be challenging to narrow down the searches, however, further training did assist in this regard. Furthermore, the team at Consilio have responded to all of my feedback in a positive way. Reseña recopilada por y alojada en G2.com.
It's great to have the option of a self-service option, with reduced costs to use on appropriate cases and with good training and support. The platform seems to be intuitive and easy to use. Reseña recopilada por y alojada en G2.com.
There have been some teething problems on a couple of cases. There is always a learning curve with new products and there is an element of that here to make sure fee earners understand how to use it and to ensure they get the best out of it. Reseña recopilada por y alojada en G2.com.
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Sightline me permite importar y procesar datos y me muestra el progreso del procesamiento y el resultado. Reseña recopilada por y alojada en G2.com.
La capacidad de agregar nuevos datos a conjuntos de datos existentes con el mismo custodio/fuente. Reseña recopilada por y alojada en G2.com.
This software is extremely fast at indexing through thousands of documents at once to pinpoint even a single use of the word. And the SQL functionality to filter based on specific commands is very helpful. Reseña recopilada por y alojada en G2.com.
Many documents are too large to view. I am not sure what the maximum file size is, but the pdf viewer generally will not load any PDFs that are larger than 30 pages for me. Reseña recopilada por y alojada en G2.com.
The self processing and being able to run my own exports, it helps speed up the whole process. Costumer service has been great! Reseña recopilada por y alojada en G2.com.
There is some lag time with loading, and searching is a little clunky. Reseña recopilada por y alojada en G2.com.
The cost was lower than it would have been if we had used Relativity. I liked that the tagging boxes could be moved around so that you didn't have to scroll to the bottom of the page every time you wanted to click "relevant". It was also much easier to log in that I have found on other platforms (i.e. there is no second, third and fourth level requirement for security. I understand this is sometimes necessary for top secret matters but not always) Reseña recopilada por y alojada en G2.com.
I found it very difficult to run searches myself because the coding infrastructure was too complicated. I understand that this is "one of those things" that comes with searching in eDiscovery but I think it could have been made easier and more user friendly for those who are not very techy. We ended up spending many hours on the phone to the IT support team to get trained on how to run searches and I think a better use of time would have been actually reviewing and coding the documents. Reseña recopilada por y alojada en G2.com.
I like that it is full service and I can do everything myself, instead of having to wait for others to upload documents, prepare productions, etc. Reseña recopilada por y alojada en G2.com.
I don't think the platform is very intuitive. I wish we could delete documents sets that have been incorrectly loaded, or at least rename them. I also wish there was a better filtering option in doc list. Reseña recopilada por y alojada en G2.com.
The customizeable, intuitive technology. The customer care is also excellent and the sightline staff are responsive (even for very urgent projects and on weekends!) They really do go above and beyond. Reseña recopilada por y alojada en G2.com.
The costs which can sometimes spiral - that being said I understand that it is difficult to stick to fee estimates when the size of the task at hand is unclear in the first instance. Reseña recopilada por y alojada en G2.com.