Reseñas y detalles del producto de Shift4

They offer good rates, but read the find prints. Reseña recopilada por y alojada en G2.com.

Was told by our rep Richard that there were no contacts, comes to find out on the day of cancellation that there IS a contract, which you are entitled to early termination fees when cancelled. Reseña recopilada por y alojada en G2.com.

Transactions are easy to find with the research tool Reseña recopilada por y alojada en G2.com.

They need to have the same features for Canadian clients Reseña recopilada por y alojada en G2.com.

Very helpful having a good account manager (Adam.) We were shut off by stripe after doing $500k+ and it nearly ruined our company, Securion accepted our business model and helped us get on board very fast - looking forward to the future working together and growing! Reseña recopilada por y alojada en G2.com.

They are continuing to update their dashboard, so more stats etc in the future (like churn/lifetime) will be great. Reseña recopilada por y alojada en G2.com.

My company enjoys working with SecurionPay, they are great professionals, responding timely, providing necessary information, very quick onboarding and great solutions.

We are looking forward to the continuation of our cooperation. Reseña recopilada por y alojada en G2.com.

No such thing, our experience so far has been impeccable. Reseña recopilada por y alojada en G2.com.

Tengo relaciones duraderas con ellos, encuentro su compañía excelente.

Adam y su equipo son siempre profesionales, precisos y receptivos.

Encuentro que tienen un servicio al cliente fantástico, en comparación con otras empresas en el mismo sector. Reseña recopilada por y alojada en G2.com.

Puedo leer que algunas personas pueden sentirse decepcionadas porque no aceptan todos los negocios, para mí es una prueba de que SecurionPay es confiable y está construido para estar en la escena por un tiempo. Incluso para mí, que he estado trabajando con ellos durante algunos años, algunas de mis propuestas pueden ser rechazadas porque no están en su negocio principal, pero puedo entenderlo y aceptarlo. Reseña recopilada por y alojada en G2.com.

Permite la autorización y el reporte de pagos electrónicos en tiempo real. Es fácil de controlar y un sistema muy flexible, lo cual es una característica maravillosa. Me encantan las capacidades basadas en la web que son agradables para poder acceder a los datos desde una ubicación alternativa (oficina en casa). Hasta ahora es una red muy segura, lo cual es siempre importante al manejar tanta información personal de nuestros clientes. Los informes disponibles son fáciles de usar, fáciles de leer y se imprimen bien. El proceso es muy rápido / el programa funciona rápidamente. Reseña recopilada por y alojada en G2.com.

Los precios son muy poco claros a menos que ya estés usando el programa. Creo que es comparable a otros software disponibles, pero es difícil de decir dependiendo de para qué lo estés utilizando. Me gustaría que pudiéramos acceder a más de 24 meses de datos pasados... solo es necesario alrededor de la época de impuestos hasta ahora, pero a veces es un inconveniente cuando necesitamos ver datos antiguos. El servicio al cliente no es muy bueno cuando hemos necesitado asistencia. En el pasado no han sido muy útiles y luego no te responden con una solución. Los tiempos de espera son bastante largos, lo cual nunca es algo bueno. Reseña recopilada por y alojada en G2.com.

Easy gateway with great success rates and uses most cards Reseña recopilada por y alojada en G2.com.

Does not show MasterCard card decline reasoning which is needed Reseña recopilada por y alojada en G2.com.

Su API nos ofrece una gran flexibilidad para crear escenarios de pago que se adapten mejor a nuestras necesidades comerciales y brinden a nuestros clientes una experiencia de usuario superior. Reseña recopilada por y alojada en G2.com.

Las tarifas para los comerciantes de alto riesgo son muy altas. Reseña recopilada por y alojada en G2.com.

I can not review if I do not enter something here... NOTHING Reseña recopilada por y alojada en G2.com.

The customer service and deposits

I have been trying to get help with deposits and merchant numbers for 2 months. It has been an accounting nightmare to try and reconcile what we took in to what is deposited. I am now 3 months behind on reconciling because of the lack of service. I have called several times a week with no resolution. The worst is I spent 4 hours on a phone call and 3hr and 45 minutes of that was on hold after I told them my issue. No resolution, they created yet another case with no call or response. It has not been over a week since my last case was opened and still nothing. I would recommend anyone but Shift4the up Reseña recopilada por y alojada en G2.com.

I am the CEO of a company developing innovative chat app experiences reserved for adults since 2 years ago. We had the time top try all the available payment processors on the market (the "high-risk" payment processors). If you have to start with one, your most strategic decision will be to implement SecurionPay.

- This will give you the best margin/profit of all ones (equal first position with another one I won't mention here)

But it differenciates with the other one through the following advantages:

- If you are reading this you are probably benchmarking several high risk payment processors. You have probably experienced how most of them offer you a customer experience close from a drug dealer: Unprofessional, unreliable, available to answer your messages once per month and when you have questions you feel like you are disturbing them. SecurionPay is literally the Stripe of high-risk payment processors. Their sales and support will care about your request no matter the volume of questions you have and within 24H. They care about you as if you were their only customer (as most biggest mainstream companies do).

- The payment checkout page is not a dirty page full of fields to enter but a native embedded module exactly like Stripe, with the possibility to "remember the card" for quick purchases.

For future clients looking for reviews here, I would li ke to note that the past negative reviews are all made by . people whose the application has been declined. But this has no link with the quality of their product and service. This is a high-risk payment processor so yes they have strictest rules in terms of compliance.If you don't have a missing document like proof of address or i don't know what else, they won't accept you. It's also about your business, the way you manage it and your product. For example, before we had a web app allowing people to exchange "sexting" sessions on Snapchat. They were not able to accept us because the chat (service provided) asnot taking place in a place (site or app) we own and can monitor. This is because, to offer high-riskpayment services like they do, they need to respect very strict rules required by their banks and financial partners to keep running their business. So yes, we also felt frustrated when they declined our application on this app. But when we came back wirth our new product and compliant documents, they were as available and helpful as described above.

As a conclusion, even if it's important you permanently AB test several options, I recommend you start with SecurionPay. And it's likely you will keep it as first solution or, at least, among your different payment options. And god knows I tried them all... Reseña recopilada por y alojada en G2.com.

You need a few skills to setup the payment process. There are many rules you can implement to optimize your paymentr success rate, chargeback, etc. But they offer to provide you with theirown recommendationssoactually this is not really a pain. And at least you can target better KPIs than with other processors where it's all setup by deffault. Reseña recopilada por y alojada en G2.com.