138 Shelf Reseñas
Sentimiento General de la Reseña para Shelf
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How intuitive it is, you can start exploring really quickly and even if you make a mistake its easy to go back which is great for learning. The direct support we received from Shelf fuelled our curiosity. When we asked an 'outside of the square' question or request they always did their best to pick it up and run with it; or they went away and came back with options to make it possible. Reseña recopilada por y alojada en G2.com.
The content publication workflow is a good feature, but can be limiting. It would be good to be able to assign individual people publication rights across the workflow i.e some users can Review, some users can Publish. Reseña recopilada por y alojada en G2.com.
I like the simplicity of Shelf. uploaded and downloading are very simple. Our company agents need a quick reference to access our documented processes and procedures when taking calls. Shelf enables us to do so. Reseña recopilada por y alojada en G2.com.
I have requested that certain documents (pdfs and excel) be interactive. There are documents we produce that have fields to type in, but when you upload to Shelf, they show up as static or blank. Rick Alimov has been working with me to see if we can make that correction. It hasn't been a big issue at all. we have a work around for now. Reseña recopilada por y alojada en G2.com.
Se formó un comité por la Asociación de Trabajo Social Escolar de América para encontrar una plataforma que permitiera a la asociación compartir recursos para la práctica con sus miembros. El comité identificó los requisitos tecnológicos para esta herramienta, incluyendo:
o Debe ser muy visual con un aspecto pulido
o Debe tener una gran experiencia de usuario (funcionar rápida y eficientemente, ser intuitiva)
o Debe ser buscable y permitir etiquetas
o Debe permitir a los usuarios comentar y calificar recursos
o Debe estar organizada de múltiples maneras
o El usuario debe poder marcar o guardar un recurso para que pueda encontrarlo fácilmente de nuevo
o Debe permitir que todos los usuarios envíen recursos para revisión, permitir que un equipo revise y evalúe los elementos, y luego permitir que se publiquen
Después de revisar los criterios con los empleados de Shelf, nos dimos cuenta de que esta herramienta cumplía con todos los requisitos y fue adoptada de inmediato. Las reseñas de nuestros miembros apoyan el uso continuo de Shelf. Reseña recopilada por y alojada en G2.com.
Cada sugerencia que hago, ellos responden, así que no hay ningún disgusto en este momento. Reseña recopilada por y alojada en G2.com.
We use SHELF as a one stop shop repository. We collect documents and other resources for all user roles to have access and relay to our customers. SHELF helps our team manage information and issues to help our customers when encountering issues. We like the detail and organization on how to find and identify the documentation a user is searching for. The new features SHELF offers do require hands-on experience prior to enabling on the live site in order to have a full understanding and be able to answer questions form users. We especially like the Admin Panel as it has helpful information on managing the amount of users and libraries within SHELF. In addition, Insights has been useful to track user activity and lead to version control. Reseña recopilada por y alojada en G2.com.
For Admin users, there is no way to know when new users are added or deleted from SHELF. This can affect user capacity and version control on the amount of users SHELF has. Insights can include additional information on when users log in and log out as this would give us the ability to view more granular information on the use of SHELF. For departments with a lot of staff/new hires this additional information would be useful in tracking productivity. Reseña recopilada por y alojada en G2.com.
Shelf.io is an easy to use tool with a robust search function. It allows us to organize hundreds of resources - from links to videos to downloadable images and documents. Various user-access levels allow you to maintain the integrity of your site. Crowd-sourced peer reviews enable users to find 'top' resources. And, the 'admin' statistics and customization features have evolved greatly over the past years - constantly making the tool even more valuable, and enabling us to track important metrics. And now, Shelf.io is moving towards additional language features; something that will be incredibly helpful for any global organization/company. Reseña recopilada por y alojada en G2.com.
As a new user, Shelf can appear overwhelming - but it's really not. It can sometimes be hard to stay updated on all the new features. And emails from Shelf sometimes end up in spam. But - these are both minor in light of everything else. I do wish we could track more information about specific users (e.g., their affiliation and preferred language) . Reseña recopilada por y alojada en G2.com.
Tener un sistema de gestión del conocimiento efectivo es fundamental para nuestra línea de trabajo. La plataforma Shelf apoya y promueve un enfoque combinado para producir, clasificar, compartir y evaluar la información pertinente que utilizamos para gestionar nuestro negocio diario. Tener muchas opciones de recursos como documentos de texto, imágenes, archivos de audio y video nos permite asegurar que nuestro contenido siga siendo relevante. Shelf continúa impresionando al mejorar características que se adaptan a nuestras crecientes necesidades. Reseña recopilada por y alojada en G2.com.
Realmente no hay nada que no guste. A medida que seguimos creciendo, también lo hace Shelf. Reseña recopilada por y alojada en G2.com.
The program is easy to use. With very little training new users can jump right in and understand how the program works. The web clipper is a great tool. The fact you can share information straight from the webpage saves time, and makes it easy to share information. The search also works really well. Setting the program up was pretty seamless. Shelf has an onboarding team that provided best practices and helped us organize the content to meet our needs. Reseña recopilada por y alojada en G2.com.
Would be nice if there were a few more customization options. And also a mobile app. Reseña recopilada por y alojada en G2.com.
