Reseñas y detalles del producto de ScienceLogic AI Platform

ScienceLogic SL1 offers a comprehensive monitoring solution that provides visibility across servers, networks, and applications, making it easier to manage complex IT environments. Its AI-driven automation helps detect and resolve issues proactively, reducing downtime and improving operational efficiency. Additionally, the customizable dashboards allow users to tailor views to their specific needs, enhancing usability and data presentation. These features make SL1 a powerful tool for IT operations management. Customer support is comprehensive and reliable, providing quick responses to critical issues. The PowerFlow integration framework simplifies connectivity with external systems, such as ServiceNow. Reseña recopilada por y alojada en G2.com.

ScienceLogic SL1 has a steep learning curve, as the system is highly customizable. This is however also one of it's major strengths and well worth the effort of getting accustomed to. Reseña recopilada por y alojada en G2.com.

The ScienceLogic Platform is a very large, complex piece of Software, Like any platform it does have its Pros and cons.

It can monitor a wide variety of devices and has done our company very well for the last 5 years.

The platform can be moulded or manipulated to be very flexible with "Run Book" Automations, and you can get the platform to perform a Plethora of tasks, but you do need Python skills to be able to write snippets of code you require.

For normal device monitoring like Windows, Linux, Fortigate Devices etc... this patform does do a very good job of monitoring what is required and you can also add additional "Dynamic Apps" to monitor other metrics that can be pulled from said device.

All in all - ScienceLogic is a very customizable platform and I would say is one of the Top monitoring Solutions for Business use.

The platform can be easily used by NOC operators for daily use puposes, but can be quite complex for Admin use.

Customer Support is very good, I normally get a response from any issues i may have logged on the portal the very same day. Reseña recopilada por y alojada en G2.com.

There are certain "Out of the Box" automations which are lacking, for example... there is currently no way to just ignore high CPU alerts during a specific period without putting the entire device into maintenance mode.

This has been requested a few times and has a good communtiy backing for being an "Out Of The Box" solution.

I am currently waiting on feedback from SL Engineering to get this implemented as this would be highly beneficial for Event reduction in our environment. Reseña recopilada por y alojada en G2.com.

We are a managed service provider with responsibilities to monitor and remediate issues on client environments. Man-hours and scaling support per engineer is always a big issue, faster RCA and remediation or automated tasks helps to reduce effort to resolution. Scope is a large number of customers through a single monitoring platform, mostly infrastructure, OS and platform support. Reseña recopilada por y alojada en G2.com.

Merge the nextui and classic to finally get everything in one, understandable that this happens over time but sometimes tricky to educate users to the subtle differences

Simpler integrations for the on-prem platform Reseña recopilada por y alojada en G2.com.

ScienceLogic SL1 is a best infrastructure observability platform, comes with AIOPS features.

Gathers massive amout of metrics which will be very useful during troubleshooting.

It has the ability to discover and map out of every component is very powerful and critical in speedy RCA determination. Reseña recopilada por y alojada en G2.com.

ScienceLogic SL1 collector comes with VM image but it doesn't support for company standard vulnerability.

Collector Deployment and integration is little bit complex. Reseña recopilada por y alojada en G2.com.

The broad range of supported technologies Reseña recopilada por y alojada en G2.com.

SL1 doesn't scale up good enough in large environments Reseña recopilada por y alojada en G2.com.

Sciencelogic se implementa en varias organizaciones. A los clientes les gustan sus características y es bastante estable en comparación con otras herramientas. Reseña recopilada por y alojada en G2.com.

Sus herramientas de monitoreo y reporte de red han ayudado a los clientes a evaluar y ratificar varios problemas. Reseña recopilada por y alojada en G2.com.

It is easy to monitor all organizational IT assets with real-time monitoring data and Simplified UI components of Science logic or SL1 platform. It collects SNMP data from a wide range of IT components and renders the results in a consistent and organized manner. Reseña recopilada por y alojada en G2.com.

There is latency in the state of an IT asset and its status in ScienceLogic due to its dependency on SNMP, which has the design flaw of being slow when it comes to the state change of an IT asset. Due to the AIOps philosophy of the ScienceLogic platform, false positives are encountered frequently, resulting in false alarms. Reseña recopilada por y alojada en G2.com.

The SL1 PowerPack model allows the loading of specific monitoring capability for specific technologies and yet still leverage standard UI and performance graphs. The open development model to support custom monitoring construction where the basic and extended platforms don't currently reach is a huge win for us.

The floor-to-ceiling organizational security model works great for managed service providers. It is slightly more cumbersome when dealing with enterprise scale organizations on a stack. (We hope to see a solution to this in coming releases.)

The willingness to work with a customer and ensure customer-success, not just vendor-success is important for us.

Case in point is our Enterprise Change Management problems where we have hundreds of organizations attempting to do schedule Change Requests (Maintenance Windows) across multiple stacks but also sometimes against the same Configuration Item (CI) at overlapping times. This was identified as a problem and fixed for devices and scheduled for full resolution in the next release. Reseña recopilada por y alojada en G2.com.

As an enterprise use case customer, the limited / current model for allowing non-team any rights at all is a pain point. This is being addressed in a future release and we are engaged in beta testing to ensure it meets our needs.

ScienceLogic, as an organization, has two modes of thinking. (1) ScienceLogic SL1 Platform is the top of the data hierarchy; (2) Your CMDB can be populated by the ScienceLogic SL1 Platform.

This leads to thinking of your stack as "precious".

Our model, where ServiceNow / CMDB flows configuration data down to each of our 8 production ScienceLogic SL1 Platform stacks around the world allows us to think of each stack as "cattle". This allows our resiliency strategy to be clearer and less reliant on a single point of failure.

The pain point with the organizational model of thinking shows up in technical decisions where the stack is considered to be a singleton. This exhibits as "there can be only one" in various technical conversations. We're making it work, but we're having to put effort into maintaining our data hierarchy / model. Reseña recopilada por y alojada en G2.com.

La plataforma ScienceLogic SL1 es realmente un software ideal para el monitoreo de correo electrónico, servidores y CPU. La plataforma ScienceLogic SL1 es una plataforma todo en uno para monitorear todo tipo de tecnología. Hasta ahora, he monitoreado herramientas, servidores, redes, CPU y mucho más. Con la ayuda de una interfaz personalizable, las cosas no permanecen confusas y ofrece formas simples y convenientes de crear paneles. Su buen servicio al cliente me ayudó mucho en la fase de aprendizaje porque están disponibles 24/7. Esta única plataforma puede reemplazar muchas herramientas de monitoreo. Cualquier fallo en la red se vuelve fácil de detectar y puede ser eliminado. Simplifica la red de datos y el monitoreo de redes. Después de usarlo por un tiempo, me di cuenta de que mejoró mi velocidad de trabajo para mejor y proporcionó eficiencia. Reseña recopilada por y alojada en G2.com.

El problema principal que tengo con la plataforma ScienceLogic SL1 es el precio por su funcionamiento y características, el precio es demasiado alto. La interfaz está sobrecargada y fue difícil de usar al principio. Hay muchas opciones innecesarias que deben ser eliminadas. Los módulos también son caros y la documentación es difícil de seguir. La interfaz de usuario contiene demasiados elementos que no son necesarios. Si se eliminan algunas opciones de la interfaz de usuario, el lugar se verá más simplificado. En general, lleva algún tiempo adaptarse a su diseño. El equipo de soporte también es un poco lento en responder a las preguntas. Reseña recopilada por y alojada en G2.com.

No solo descubre y monitorea miles de dispositivos COT, sino que es muy fácil construir el tuyo propio a través de SNMP/API/XML/Webhooks/Emails. La plataforma también puede proporcionar AIML para detectar condiciones anómalas, incluso utilizando métricas personalizadas/propietarias. (Por nombrar dos de las grandes características) Reseña recopilada por y alojada en G2.com.

Siendo un cliente actual, la nueva interfaz de usuario tomará algún tiempo para adaptarse. Reseña recopilada por y alojada en G2.com.