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The go to assist remote tool is one of the best tool i have use so far, one of the best thing i like about it is the user-frienly interface , if you are a first timer to use the software , its not gonna be hard to be familliarized with software Reseña recopilada por y alojada en G2.com.
what i dont like about the product is, it sometimes provide a slow response on my computer and really requires a strong internet connection to fully use its potential. Reseña recopilada por y alojada en G2.com.
It's easy to share my screen with clients to show case documents and even get signatures on documents while speaking with them both with audio and video. Reseña recopilada por y alojada en G2.com.
Besides the cost there is nothing I do not like I enjoy the ease of use but the extra cost is something i wish I disnt have to incur. Reseña recopilada por y alojada en G2.com.
Capacidad para acceder a los sistemas desde cualquier lugar. Reseña recopilada por y alojada en G2.com.
No hay nada sobre Central que no me guste. Una de mis características favoritas es el soporte para monitores duales. Reseña recopilada por y alojada en G2.com.
Proporciona una plataforma organizada para gestionar el acceso remoto de los clientes. Reseña recopilada por y alojada en G2.com.
era increíblemente caro. Solo soporte remoto. No gestión de parches y el soporte es horrible. Reseña recopilada por y alojada en G2.com.
A very well-priced solution that provides support staff the ability to run admin-level commands/functions on a customer's workstation. The HTML5feature allows remote support with zero-install required on the customer side. Reseña recopilada por y alojada en G2.com.
The retail cost of the product is very high, but our account manager worked aggressively to help us find the right balance between cost and function. Reseña recopilada por y alojada en G2.com.
The product/solution simply just works all the time. Instantly connect, QA/session reviews, multiple monitors, unattended access, group sharing, escalation, audit reports, etc. Reseña recopilada por y alojada en G2.com.
We used the product for many years and it is quite intuitive, I think an onboarding specialist may have allowed us to get even more value out of it to integrate into our IT environment. Reseña recopilada por y alojada en G2.com.
Facilidad de uso y velocidad. Las transferencias de archivos también son muy sencillas. Reseña recopilada por y alojada en G2.com.
El precio es alto en comparación con otras soluciones, pero supongo que obtienes lo que pagas. Reseña recopilada por y alojada en G2.com.
Easy to learn and ease of use and tools are easy to find Reseña recopilada por y alojada en G2.com.
Not enough phone support and sometimes switching between users it logs out automatically Reseña recopilada por y alojada en G2.com.
Reasonably priced unattended remote software with simple setup. We are using it as a single user (an owner) who is retired from the organization. For remote support - very simple to use and decent price. Reseña recopilada por y alojada en G2.com.
It lacks a voice or video feature which might be nice on occasion. There is also printing challenges, it doesn't work on all of my remote computers. I am mostly happy with everything Reseña recopilada por y alojada en G2.com.
