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90 Prospect CRM Reseñas
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The great features and broad selection of information you`re able to access regarding crm details and trackers. Reseña recopilada por y alojada en G2.com.
The email system can appear slightly confusing when compared to email sites such as Gmail & Outlook which have more familairity. Reseña recopilada por y alojada en G2.com.
I loved the promise of a CRM that focused on retention rather than acquisition, and intergrated with Cin7 Core. In fact, I still love that promise. But we ran into a major snag setting up our demo account – rather than just importing our wholesale customers, Prospect began importing all of our customers, which includes every single DTC and Amazon customer.
It became apparent after about an hour that this was happening and I reached out to customer service using their handy little widget, to ask if they could pause the integration and help me reslove this so we're only looking at wholesale customers. It said to expect a response within 15 minutes. That was three days ago.
I've checked in dilligently each day since then and my messages remain unseen. Meanwhile, the import process, which says it should take a few hours, has been hung up at "50% Complete" the whole time, as it's now imported data for over 80,000 "accounts". You can't actually use the product while it's in the midst of the data import.
On the tech side, I'm shocked there wasn't some way to avoid this issue in the first place. Surely we're not the only omni-channel user of Cin7 Core and no one wants massive amounts of retail customer data muddying up their B2B CRM.
But what's more disappointing is the complete absence of a response from their sales team. I am trying so hard to become a customer of theirs and there's simply no one on the other end to notice. There's a certain amount of irony in this, of course.
One would think that, as the makers of software dedicated to the management of customer relationships, that they would really want to excel in that department. I can't really see any way we could carry on and use them after this. As we who are in the sales business know, you tend to see the very best face of a business when you're being pitched.
If this is them putting their best foot forward, I'd hate to see what they're like when you run into a glitch during, say month 3 of that 1 year contract they insist on. Reseña recopilada por y alojada en G2.com.
The complete and utter inability to engage with someone who works there. From my impression, it's quite possible that they do not have a team at all. At best, they are poorly organized but, from what I can decipher, it's equally possible that the business has been more or less abandoned. Reseña recopilada por y alojada en G2.com.
It was easy to sign up and upload data. However, once your data is in the software there are not enough reporting features. Reseña recopilada por y alojada en G2.com.
There isn't enough reporting features to ensure you get the data you need to understand what's going on with your sales. Prospect also have arbitrary rules that they don't tell you about when trying to cancel and make it impossible to cancel services. Reseña recopilada por y alojada en G2.com.
Streamlining how I work, cleint history available with ease, invoicing has been made quicker etc. Reseña recopilada por y alojada en G2.com.
My lack of training is limiting my experience, need to be able to navigate easier. Reseña recopilada por y alojada en G2.com.
Su equipo de soporte técnico es excelente, y su integración con nuestro software de contabilidad QuickBooks ha estado funcionando perfectamente. Me encantan las opciones de personalización intuitiva "sobre la marcha" y su diseño facilita los contactos de ventas uno a uno y el seguimiento. Estoy seguro de que será una gran herramienta a medida que continuamos construyendo nuestro negocio. Reseña recopilada por y alojada en G2.com.
La documentación podría necesitar más desarrollo. Las herramientas de base de datos del backend no siempre son completamente funcionales o intuitivas. Reseña recopilada por y alojada en G2.com.
Prospect me permitió obtener datos de inventario en tiempo real en sincronización con el CRM, lo que reduce el error de cotizar productos que no tengo. Esta transparencia ha ayudado a aumentar la confianza en sí mismos de los representantes de ventas y ha mejorado las posibilidades de éxito. Reseña recopilada por y alojada en G2.com.
Generar remolques de correo electrónico específicos y la organización general de las relaciones con los clientes se sintió rígido en comparación con otros CRM que utilicé. Reseña recopilada por y alojada en G2.com.
Prospect CRM es realmente fácil de usar. Amigable para el usuario. Lo uso a diario. Reseña recopilada por y alojada en G2.com.
En este momento, en casi 2 años de uso, sin problemas ni desagrados. Reseña recopilada por y alojada en G2.com.
Convenient to use.
Easily navigation.
Makes work super easy to find required information. Reseña recopilada por y alojada en G2.com.
Not much but little server issue while using. Reseña recopilada por y alojada en G2.com.
Una herramienta eficaz para gestionar las conexiones con los clientes y las ventas es prospect CRM. Tiene numerosas características beneficiosas, incluyendo el seguimiento de clientes potenciales, seguimientos automatizados y una gestión eficiente del inventario. Es fácil de usar y tiene un excelente servicio al cliente, lo cual ha sido muy útil para resolver cualquier problema. Reseña recopilada por y alojada en G2.com.
Prospect CRM interactúa eficazmente con herramientas empresariales ampliamente utilizadas, sin embargo, podría no ser compatible con aplicaciones especializadas o menos utilizadas. Adoptar funciones avanzadas podría implicar una curva de aprendizaje, particularmente para personas que no están familiarizadas con los sistemas CRM. Reseña recopilada por y alojada en G2.com.
