150 parcelLab Reseñas
Sentimiento General de la Reseña para parcelLab
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Es una herramienta práctica para proporcionar a los clientes el servicio que merecen. Reseña recopilada por y alojada en G2.com.
La configuración técnica no es visible para los usuarios, lo que dificulta la comunicación con el soporte. Reseña recopilada por y alojada en G2.com.
Personability - The team wants our brand's specific data to identify gaps in our OX best. These become a basis for next projects between us. That's a great business relationship! Reseña recopilada por y alojada en G2.com.
Alerting - There is a reliance on the IT/support team to do manual and observational checks when new implementations occur or during peak periods. It would be great to set up "cause for concern" parameters, which are different from the carrier SLAs. With this information, alerts could be received by both brand and ParcelLab to trigger proactive checking into potential issues in the OX. Reseña recopilada por y alojada en G2.com.
- fast reaction to requests and inquiries
- hands on mentality
- open to adjust their solutions to customer/brands specific needs Reseña recopilada por y alojada en G2.com.
- when to name something then, improvement in Quality Assurance and Testing Reseña recopilada por y alojada en G2.com.
Templating in the easiest way. Really fast and super useful tool Reseña recopilada por y alojada en G2.com.
I don't like to make my change be submitted every time, this makes delay. Reseña recopilada por y alojada en G2.com.
Parcel Lab has offered an agile and flexible collaboration with a high level of tech know-how. Reseña recopilada por y alojada en G2.com.
Parcel Lab is a fast growing company and with that comes sometimes problems to match capacity and structure to meet our ever increasing needs. Reseña recopilada por y alojada en G2.com.
The portal is straightforward to navigate; all sections are pretty much self-explanatory and the support from the staff at parcelLab is excellent. Reseña recopilada por y alojada en G2.com.
There are improvements to be made around the capacity limits for shops, however, I understand this is a niche issue due to our setup. Reseña recopilada por y alojada en G2.com.
Implementation is fairly easy, also convenient to customize your tracking page with brand elements/marketing content in comparison to some other vendors Reseña recopilada por y alojada en G2.com.
design/layout could be more flexible for clients Reseña recopilada por y alojada en G2.com.