Pros y Contras de Osano

It's difficult to get excited about cookie management but Osano gets the job done just fine. I like how granular the rules can get with different cookies or scripts running across our site. As well as the automated geo-specific rules and customizations we can apply. Reseña recopilada por y alojada en G2.com.

The setup was a little clunky. As a marketer involved in the setup, regex isn't exactly something I'm familiar with so I wish there was an easier way to create and apply rules in bulk. We also found customizing the styles of the banner and drawer to be a little frustrating. We opted to use a button in our footer to trigger the drawer for users to update their settings. While we eventually figured it out, we had to apply some custom CSS in our site to hide the widget & customize the drawer font styles. Reseña recopilada por y alojada en G2.com.

Osano is very easy to use and helps us comply with privacy laws like GDPR and CCPA. The Cookie Consent is simple to set up, and the "No Fines, No Penalties Pledge" gives us peace of mind. The GDPR Representative service is also helpful for meeting international requirements. Their customer support is great—they respond quickly and are very helpful when we have questions. Reseña recopilada por y alojada en G2.com.

While the tools and customer support are great, it might be pricey for smaller companies with limited budgets. Reseña recopilada por y alojada en G2.com.

We recently transitioned from internal cookie management to using Osano’s API, and it was a smooth and straightforward process. The implementation was relatively easy on our end, and the level of support we received was wonderful. The Osano team was always readily available to answer questions and provided clear, friendly guidance throughout. Their account and technical support made the move seamless and enjoyable. Highly recommend Osano for reliable, user-friendly cookie management solutions. Reseña recopilada por y alojada en G2.com.

While our overall experience with Osano has been positive, we found that the UX of the analytics dashboard could use some improvement. The interface could be more intuitive, and greater ability for data manipulation would help make insights easier to access and act upon. Enhancing the analytics experience would elevate Osano's platform even further. Reseña recopilada por y alojada en G2.com.

1. Setup/onboarding

2. The UI is easy to use

3. The Data Subject Access Request tool is simple to enable and manage our requests for compliance and audits

4. Customer Support and Success - the Osano team is just hands down one of the best I've ever worked with. Reseña recopilada por y alojada en G2.com.

I can't really say I have an issue with Osano at this point. I'm very happy with our partnership! Reseña recopilada por y alojada en G2.com.

Everyone I have worked with at Osano is a total pro. They know what they are doing, the make things easy and they are very knowledgable. Implementation was super easy and our sales rep Steven went above and beyond to share additional information that we needed to make the case for using Osano. I've worked with other cookie consent providers who make things way too complicated and take months to implement. Highly recommend. Reseña recopilada por y alojada en G2.com.

The cost is higher than other providers, but it's totally worth it. Reseña recopilada por y alojada en G2.com.

Los empleados de atención al cliente fueron muy pacientes y serviciales. Reseña recopilada por y alojada en G2.com.

No hay mucho que destaque. Supongo que no me gusta tanto el color púrpura. Reseña recopilada por y alojada en G2.com.

La herramienta en sí es fácil de configurar y gestionar. Pero aún más importante para mí es el servicio y el apoyo de su equipo, que es de primera categoría.

Ya sea que necesitara orientación técnica o aportes sobre algunas de mis elecciones de configuración, el equipo respondió de manera rápida y reflexiva, proporcionando también recursos de su excelente base de conocimientos. Reseña recopilada por y alojada en G2.com.

Dado que los temas de consentimiento son tan complejos y densos, puedo sentirme abrumado por las decisiones que necesito tomar sobre mi configuración (este es un problema universal con todos los CMP). La base de conocimientos y el equipo de soporte de Osano han sido increíblemente útiles en esta área. Reseña recopilada por y alojada en G2.com.

Osano hace que sea increíblemente fácil gestionar el cumplimiento y con su funcionalidad de reglas puedes clasificar grandes cantidades de scripts, cookies e iframes con una sola regla. Su equipo de soporte siempre ha sido receptivo, los videos de capacitación fueron muy útiles, y estoy contento de que los usemos para nuestro producto SaaS. Para nuestro equipo técnico, es increíblemente fácil publicar una nueva configuración según sea necesario. Reseña recopilada por y alojada en G2.com.

Hay algunas limitaciones en los informes que no puedo filtrar las configuraciones eliminadas antes de exportar datos y como usamos Osano para nuestros clientes empresariales, cada uno con su propio dominio, no tenemos una forma de tener un conjunto de reglas compartidas entre dominios/configuraciones, lo que significa un poco más de trabajo administrativo ya que tenemos 1 configuración por cliente empresarial, pero la función de reglas ayuda a compensar este trabajo administrativo. Reseña recopilada por y alojada en G2.com.

I like how robust Osano is compared to other competitors I've worked with. The cookie, script, and iframe classification system is significantly more automated than other CMPs. Also, the implementation was smooth and our onboarding manager was incredibly helpful. She was very knowledgeable and quick to address questions and concerns. Reseña recopilada por y alojada en G2.com.

The only issue I had was the original quote I received. Our monthly traffic was given to the sales rep who then recommended a specific tier of service. Months into our contract, our subscription increased because we started seeing much more traffic. I wish this would have been outlined more clearly during the sales process, but am grateful for our customer success manager who helped us make it work. Reseña recopilada por y alojada en G2.com.

Osano caters for a wide range of businesses and enables us to easily comply with Privacy laws. We have implemented Osano Cooke management within our external facing website.

I can also report the customer support and customer success team are very helpful and responsive. Reseña recopilada por y alojada en G2.com.

Only down side is the sitemap feature doesn't support nested sitemaps, we would have to unnest them. Therefore we are waiting for this feature to become available. Reseña recopilada por y alojada en G2.com.