Reseñas y detalles del producto de MineOS

We used Mine for our usual privacy operations (handling DSR etc), but I have to say that the real “killer” is their Data Mapping. Oh, the data mapping.

In a nutshell, Mine finds data sources that hold your users’ data, and gives you control over your SaaS “chaos”. It gives you insights like:

1. Data redundancy (when the same user’s data is spread across multiple sources, but you only need it in some of them)

2. Lack of data accuracy (when there’s a different piece of information in each source regarding the same user)

3. Systems redundancy (when you have systems you don’t even use/need anymore).

Add that to the fact that we found some “Shadow IT” (employees that left without deactivating their SaaS).

Mine also provides you with the sensitivity of risk for each data source, based on the amount of records and data type.

And best of all? It’s live, i.e everything changes in real time, which allows us to keep up-to-date with compliance. Reseña recopilada por y alojada en G2.com.

When I first used the data mapping feature, I connected my own Gmail account and it started the scan. When it finished, I thought that I had the map of the entire company- which was false. It’s probably because I didn’t see that only “1 coworker is connected” (it’s stated at the top), but I’d love Mine to give more alerts and let you know that you need to connect more teammates to receive a full map. Reseña recopilada por y alojada en G2.com.

- Curva de aprendizaje mínima o nula. El sistema es autoservicio y autoexplicativo, y logramos obtener todo lo que necesitábamos en cuestión de segundos.

- Equipo de soporte muy útil. Proporcionan asistencia personal siempre que lo necesitamos, y son nuestros "asesores de operaciones de privacidad" para nuevas posibilidades.

- La IA de su función de mapeo de datos es muy poderosa, y la encontramos muy precisa. Reseña recopilada por y alojada en G2.com.

Nada que me desagrade en este momento, pero sí creo que la gente no debería ir y actualizarse a los planes premium de Mine inicialmente. Sería una buena idea comenzar con la versión gratuita y luego actualizar si es necesario. Reseña recopilada por y alojada en G2.com.

The ease of access on the portal dashboard and how simple it is to clear out requests. Also how helpful the Mine team has been with answering our questions. Reseña recopilada por y alojada en G2.com.

Sometimes we are unable to delete information from a data source. Though it isn't ideal, the Mine team was very informative on the reasons a deletion request may fail. Reseña recopilada por y alojada en G2.com.

El mayor destaque fue construir la lista de fuentes de datos de nuestra empresa. Su selección de fuentes de datos es excelente y está creciendo muy rápido. También disfruto de cómo se maneja cada solicitud: obtienes la información correcta en el paso adecuado, como la evidencia. ¡Esa es una gran característica! Reseña recopilada por y alojada en G2.com.

Sería bueno tener Mine en más idiomas, ya que un compañero de trabajo tuvo dificultades y tuve que explicar las cosas varias veces. Pero después de configurar las plantillas y la automatización, el proceso es casi completamente automatizado, por lo que la barrera del idioma no es un gran problema. También ayuda que puedas dejar notas de tus compañeros en cada solicitud. Reseña recopilada por y alojada en G2.com.

Desde que descubrimos Mine, nuestra empresa lo utiliza para todas nuestras tareas relacionadas con la privacidad, ya que nos ayuda a cumplir con las solicitudes de eliminación entrantes y el mapeo de datos internos de la manera más fácil posible. Todos en nuestro equipo ya no dudan cuando se les asigna el manejo de solicitudes de privacidad porque el Portal de Privacidad de Mine y su increíble interfaz de usuario son increíblemente fáciles y eficientes de usar. Reseña recopilada por y alojada en G2.com.

Una de las muchas integraciones que usamos no está incluida ni destacada en las fuentes de datos de Mine. Pero nos comunicamos con su equipo de soporte y recibimos excelentes comentarios de que ya están trabajando en implementarla. Así que esperamos tener una cobertura completamente automatizada de nuestras fuentes de datos pronto. :) Reseña recopilada por y alojada en G2.com.

I’ve used 2 other “old-school” vendors for our privacy ops before, and the difference is night and day compared to Mine.

First, the initial setup. Oh my gosh, the setup. With Mine it’s SELF SERVE which means I first onboarded in the middle of the night without speaking to anyone. With other solutions, we had to make at least 5 zoom calls before we could access their platforms, and the implementation took about a month. With Mine? I was ready to go within 3 minutes.

Second, their support team. Mine is AAA when it comes to customer care. They answer anything in 2 minutes, with tailor-made solutions and practical info. The previous vendor we had here for privacy ops directed me to their lousy “Help Center” articles every time I needed support. Of course, those articles have never (even once) been useful.

Third, innovation. This is actually the biggest one. Mine is a startup, and it’s an advantage for them (and for us, as their clients). They do everything really quickly, release new versions literally every week, and are attentive to their clients specific needs. Reseña recopilada por y alojada en G2.com.

- The reports aren’t as detailed as I would like, but I know it’s being updated soon.

- The data mapping insights page works most of the time but not always. By refreshing the page it suddenly works.

- Sometimes there are new privacy requests and later, when they’re completed, you might receive additional email about it and the other agents in the company don't understand what happened. This one actually happened for us a while ago (6 months ago) and I think it’s solved now since it doesn’t happen any more. Reseña recopilada por y alojada en G2.com.

Mine PrivacyOps es extremadamente poderoso. Utilizando flujos de datos en tiempo real dentro del entorno de nuestra empresa, Mine PrivacyOps puede detectar riesgos de privacidad y descubrir datos personales dentro de nuestras fuentes de datos. Al proporcionar información procesable sobre los tipos de datos personales utilizados en la operación diaria de nuestra empresa, ayuda a los equipos de Gestión, Seguridad e Ingeniería a prevenir problemas de privacidad y posibles incidentes. Reseña recopilada por y alojada en G2.com.

Los informes que dan son maravillosos, pero saben tanta información sobre nuestras operaciones de privacidad que podrían dar muchos más datos y estadísticas. Nuestro DPO está contento con los informes actuales para demostrar el cumplimiento de las regulaciones de privacidad, y sin embargo, nos gustaría verlos volverse más extensos en el futuro. Reseña recopilada por y alojada en G2.com.

Mine has proven to be a powerful tool in our search for a privacy ops platform. Prior to Mine, we were primarily working off of a spreadsheet to track incoming Data Subject Requests (whether deletion or access), data sources, PII, and data types. Mine has allowed us to replace all of this spreadsheet and more while at the same time, providing us with a comprehensive picture of all data privacy metrics in our company as well as important statistics on DSRs and DSARs. Reseña recopilada por y alojada en G2.com.

Mine's features are excellent, as is the ease with which it can be set up and used right away. When we ran into a potential problem where some fields we wanted weren't available or some functionality was lacking, Mine has taken our requests seriously and helped us to find a solution. The speed is also great. I think that as time passes, Mine's system will become more stable and sturdy, which will eliminate the need to contact their support. Reseña recopilada por y alojada en G2.com.

Use the awesome feature of importing externally received deletion or copy requests. It might seem like an extra task at first, but believe me, it’s so nice to have every request organized in one place. It also keeps track of your open and closed requests on the reports page Reseña recopilada por y alojada en G2.com.

Having the option to not only switch the Privacy Center to different languages but the whole site would be very nice. But having the option to change the Privacy Center besides English to German, Spanish, Arabic, and French is already a big plus. Looking forward to more languages in the future Reseña recopilada por y alojada en G2.com.

It's super easy to set up, easy to use and fast to ramp up the team, no need to create complex flows or heavy integrations (everything is no-code API), the UI is intuitive and easy to follow, and our team is quick to learn how to manage tickets and requests.

With Mine, we really improved how we manage data privacy in our company. Everything takes much less time than before now. Reseña recopilada por y alojada en G2.com.

Assumptions made by the data mapping tool (whether an integrated system contains PII) have some error margin. In terms of DSAR capabilities and integrations, they are excellent. Reseña recopilada por y alojada en G2.com.