216 MineOS Reseñas
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When comparing Mine PrivacyOps to similar services we used in the past it is unbelievable how easy and fast the setup is. We did it ourselves and only got in touch with their team when thinking about getting another plan. I also really enjoy how competent and motivated their team is, makes the whole experience just incredible. Reseña recopilada por y alojada en G2.com.
Mine’s data sources were missing some integrations we needed to cover our entire data sources with automations at first. But after pointing this out, it only took 1-2 weeks and they specially integrated these data sources for us. Meanwhile, I used the manual checklist to keep an overview of requests, not ideal but worked out fine. Reseña recopilada por y alojada en G2.com.
I really like that we could choose what integrations we need to connect to cover all our data sources. After we completed the list, we didn’t have to see or deal with data sources that we were not involved in. Everything feels customized for our company, even the wording in the Privacy Center. Reseña recopilada por y alojada en G2.com.
When first connecting with Mine PrivacyOps it was a bit overwhelming because it has a lot of features (which are great, you just first need to get to know them). But after following the setup steps on the main page, we got the hang of it. Reseña recopilada por y alojada en G2.com.
Mine PrivacyOps has been a great success for us! We work remotely, and before Mine it was very hard to collaborate when handling data subject requests. Some data sources (SaaS) can only be accessed and managed by specific personnel, which meant that we had to wait for them to fulfill their part in the DSR management process. Today, everything is integrated into Mine’s platform, which means that collaborating is so much faster and easier than before (as it doesn’t require any manual involvement from the team). Reseña recopilada por y alojada en G2.com.
I think Mine has a lot of room for improvement when it comes to expanding to entirely new sub-categories in the privacy sector. For example, until very recently they didn’t offer a consent management tool. We started using it as soon as they offered it and we’re glad with it, but it just took them time to implement it. I hope they continue to expand and conquer new fields to become the ultimate data privacy platform. Reseña recopilada por y alojada en G2.com.
Previously, we used a CMS that had user accounts. We recently moved to a much more streamlined WordPress site; the old site is where the internal database is. Mine helped us with getting insights of the previous website, including number of records and PII, and also delete it from there (and from other data sources we weren’t using any more). Since we did that, we mainly use Mine for daily DSR fulfillment. It’s a great platform for that. We also started to implement their consent management solution pretty recently and it’s also great. Reseña recopilada por y alojada en G2.com.
We weren’t handling our own compliance before the migration, so we’re pretty new to this. There’s nothing we dislike about Mine, and we really appreciate them for taking the time to explain everything to us. Reseña recopilada por y alojada en G2.com.
We’re currently going through an internal privacy assessment. Our DPO chose to use Mine to scan our company’s data sources and build a data map.
In the past, we conducted data mapping through questionnaires and surveys. It was a bad idea since most employees had a short-term memory, and also it was difficult to cover all data sources manually.
With Mine’s data mapping, everything is done automatically (with AI). It helped us with finding shadow IT, systems redundancy and personal data that doesn’t belong to certain sources.
For example, at one point we migrated from Mailchimp to Sendgrid. We had no idea that we still had many records and PII hosted in Mailchimp. Mine showed us exactly where our users’ data is stored, and helped us delete it from SaaS tools that could be risky, and we did it automatically thanks to no code API integrations. Reseña recopilada por y alojada en G2.com.
As for the DSAR/DSR management, we want the ability to change the timeframe of the “Privacy Reports”. One of the elements is fixated on “last 12 weeks”. Please give us more flexibility when it comes to privacy reports. Reseña recopilada por y alojada en G2.com.
1. La unificación de todos los canales de solicitud. Desde que comenzamos a usar Mine PrivacyOps, ya no tenemos solicitudes de privacidad de datos que se pierden. Es la plataforma centralizada definitiva para gestionar el 100% de las solicitudes de eliminación de datos (o solicitudes de acceso a datos) que recibimos de nuestros usuarios.
2. Ahora que tenemos una plataforma centralizada funcional, también utilizamos el hermoso panel de Mine para monitorear y hacer un seguimiento de nuestras operaciones de privacidad. Esto también incluye informes, registros de auditoría y flujos de trabajo.
3. Todos en nuestra empresa tienen acceso a Mine, y a veces los gerentes de diferentes departamentos se sintonizan para ayudar con solicitudes de privacidad específicas. Es muy fácil de entender y ni siquiera requiere una curva de aprendizaje. Reseña recopilada por y alojada en G2.com.
Me encantaría que el panel pudiera incluir estadísticas sobre el tiempo y la tasa de finalización. De nuestra inspección interna, reducimos más del 50% de nuestro tiempo de facilitación de DSR, y asumimos que Mine lo sabe en su backend. Por favor, muéstrenoslo, intentamos crear una competencia entre nuestros representantes de CS, ¡y es una pieza valiosa de datos / información! Reseña recopilada por y alojada en G2.com.
Mi empresa utiliza Mine para todas sus operaciones de privacidad. Es simple y fácil manejar las solicitudes de eliminación entrantes (la automatización y las integraciones son fantásticas, no tengo idea de por qué lo hacíamos manualmente antes). La interfaz de usuario es fantástica, ¡a todos los miembros de nuestro equipo les encanta usar esta plataforma! El panel muestra todo lo que mi jefe necesita para demostrar el cumplimiento y para rastrear nuestro rendimiento. Reseña recopilada por y alojada en G2.com.
Umm, no puedo pensar en nada que no me guste hasta ahora. Todo es sencillo. Tal vez más profundidad en los informes sería excelente 🙂 Reseña recopilada por y alojada en G2.com.
No doubt, the live data mapping (scanning process + results).
Connecting our employees was insanely easy, and each one we added revealed more and more of our company’s data sources map. That was neat.
But what I really like the most is the insights: Mine’s data mapping is great because of the insights it gives you. For example, for our company:
1.Data redundancy (same user’s data is spread across 5 sources, but we only need it to be in 2)
2.Lack of data accuracy (in each source, there was a different piece of information about the same user)
3.Systems redundancy (we had some systems in the footprint that we don’t even use)
No need to say, these exposed our company to some really bad privacy risks. If one of the SaaS tools we use got breached, and we had user data stored there (when there shouldn’t be), we could’ve been in real trouble. After using Mine PrivacyOps, we managed to mitigate this risk.
You don’t even know what risks your company faces before you scan your company’s data sources with Mine. I recommend doing it as soon as possible. Reseña recopilada por y alojada en G2.com.
One of the insights the data mapping gives is “thread intelligence”. What it supposed to do is provide us with the sensitivity of risk, based on how many records + how much the type of data is sensitive (like DNA). However, we found it to be too ‘forgiving’. Some data sources are considered to be high risk by our company (after seeing how many records and PII we have there), but Mine said they were less of a risk. After sending an inquiry about this matter to Mine’s support team (which is really fast and helpful), they said that since these data sources were never breached, their score wasn’t high enough to be considered as high risk. Reseña recopilada por y alojada en G2.com.
Poder completar todas las solicitudes de eliminación de datos entrantes AUTOMÁTICAMENTE.
Incorporación y configuración súper rápida, tomó menos de 10 minutos.
Revisar todas las fuentes de datos que utiliza nuestra empresa de un vistazo (un valor fantástico allí mismo)
Tener un formulario estructurado para enviar solicitudes de privacidad
Tener a todo el equipo a bordo. No más soluciones de privacidad complejas; de ahora en adelante, solo usaremos Mine. Reseña recopilada por y alojada en G2.com.
Los conocimientos que muestran por fuente de datos aún no están completos (¿tal vez en las próximas semanas?)
Si necesitas más de 10 integraciones, puede ser un poco caro. Reseña recopilada por y alojada en G2.com.
Creo que la herramienta para construir la lista de verificación de la fuente de datos personales de tu empresa es mi cosa favorita, es increíble tener todas las fuentes externas combinadas en un solo lugar. Puedes conectar integraciones, reenviar solicitudes a terceros o marcar manualmente cualquier solicitud que recibas directamente en tu Portal de Privacidad de Mine. Definitivamente, algo que no quiero perderme más. Reseña recopilada por y alojada en G2.com.
Al principio, parecía mucho trabajo integrar todas las fuentes de API que necesitamos para cubrir todas las fuentes que tenemos, pero gracias a Mine PrivcyOps, en realidad fue un proceso mucho más fluido de lo esperado. También te proporcionan excelentes instrucciones paso a paso sobre cómo agregar cualquier Automatización en su Centro de Ayuda. Dicho esto, cada vez que nos comunicamos con ellos, su equipo de soporte nos asistió de inmediato y nos proporcionó la información que necesitábamos. Reseña recopilada por y alojada en G2.com.
