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We are trilaing Idomoo to bring personalised video into our content library for our BTL campaigns. Whislt there are clear benefits, which we are hoping to prove, with increased engagement; I have been most impressed with the collaboration and flex of the team to support our business need on this POC. We had tight timings and the tea at Idomoo we're accomodating to our challenege to turn around a POC in a matter of weeks. This is a great foundation for a good partnership. Reseña recopilada por y alojada en G2.com.
I am yet to uncover the potential limitations or downsides with Idomoo. A key point, as with any personalisation, is to ensure your data is in working order prioir. My experience is that any limitations come from the data, not the platofrm. Reseña recopilada por y alojada en G2.com.
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Idomoo worked closely with our Data, Creative and CRM teams to create a stunning personalised video for our customers, and we're already seeing great engagement. The Idomoo Team provided support througout the entire process from ideation to deployment and getting performence results. They were willing to jump in at the last minute to help fix issues and ensure we met the deadline. They also helped us refine our logic and proposed tips and best pratciess from their experince to improve and perfect the customer journey. Reseña recopilada por y alojada en G2.com.
There's nothing I dislike. Great support and great product. Reseña recopilada por y alojada en G2.com.
We launched a new project with the Idomoo team on an escalated time frame, and they still helped us knock it out of the park. Our project manager Lindsay was with us every step of the way detailing timelines, deadlines, resources required that included data needs, legal requirements, web requirements, creative, and so much more.
The process of delivering creative and data was seamless, details on web requirements were clear, and if there was any aspect we needed assistance with, the Idomoo team was on top of it.
The team was full of great collaborators with clear communication and helped us deliver something to our audiences that was truly special. Reseña recopilada por y alojada en G2.com.
Nothing but praise from our end for this collaboration. Reseña recopilada por y alojada en G2.com.
Idomoo ofrece un apoyo integral a lo largo de todo el proyecto. Nuestro gerente de proyecto en Idomoo, Joshua, fue increíble y trabajó incansablemente para cumplir con nuestras desafiantes expectativas en cuanto a entrega y complejidad. Los videos de Idomoo incluyen muchas características impresionantes para hacer un video lo más personalizado posible, como imágenes personalizadas, videos, escenas, sonidos y más. Prácticamente cualquier cosa parecía alcanzable. La plataforma también es bastante intuitiva de usar. Reseña recopilada por y alojada en G2.com.
Llevar a cabo una campaña de Idomoo es más difícil de lo que parece a primera vista. Requiere un trabajo exhaustivo en términos creativos. Las tarifas son bastante altas y poco flexibles. Reseña recopilada por y alojada en G2.com.
Idomoo proporciona soporte completo para todo el ciclo de vida del proyecto. Nuestro PM asignado de Idomoo, Josh, brindó un excelente soporte al cliente y ha trabajado para cumplir con nuestro desafiante objetivo de implementación y entrega del proyecto. Reseña recopilada por y alojada en G2.com.
La plataforma proporciona informes y análisis limitados. Habría sido mejor si se generaran informes por cada campaña o proyecto creado. Reseña recopilada por y alojada en G2.com.
Idomoo te ayuda personalmente a crear videos y resolver cualquier problema, así como a guiarte a través de todo el proceso. Son proactivos y rápidos en proporcionar soluciones.
En general, fue una experiencia excelente y sin estrés. Usaremos este servicio para todos nuestros proyectos de video personalizados en el futuro. Reseña recopilada por y alojada en G2.com.
No hay nada que no me guste tal como está. Sería genial poder enviar los videos directamente desde la plataforma. Ojalá eso no esté muy lejos. Reseña recopilada por y alojada en G2.com.
El trabajo con Idomoo fue excelente, fácil integración e implementación. El plazo se cumplió y siempre estuvieron disponibles para responder cualquier pregunta. El presupuesto es muy bueno para el servicio que ofrecen. La plataforma también es muy intuitiva de usar. Reseña recopilada por y alojada en G2.com.
Nada en absoluto. Siempre fueron libres de ayudar. Reseña recopilada por y alojada en G2.com.
Dealing with Alfred made for a really good experience. He helped us understand the process for producing the video, arranged training for our video production agency and was very proactive in suggesting features we might use, such as CTAs with links embedded in the video.
He also politely contributed to the overall creative process, which was very welcome and helped us achieve an end result with which we were very pleased. Reseña recopilada por y alojada en G2.com.
There were some technical issues (on both sides) with setting up the connection between our instance of Sales Force Marketing Cloud and Idomoo's. However, I believe this was the first time either side had implemented the videos in this way and, once resolved, the process worked very well. Reseña recopilada por y alojada en G2.com.
I've worked with Idomoo for several years now, during which time I have worked closely with Alfred. Since day 1 he has supported me, my team, as well as other colleagues, to deliver projects to our clients and their scheme members. Alfred and his team are very flexible in the way that they support us, and have helped in a number of ways from creative support to trouble shooting (with very quick response to support and resolve issues) to analytics interpretation. We have delivered a number of successful projects since working with Idomoo and find the platform very straightfoward to use. Reseña recopilada por y alojada en G2.com.
I know that Idomoo are working on improving their analytics tool, which would be great, and they have been receptive to feedback on this. Reseña recopilada por y alojada en G2.com.
Customer support and account managers are very likely to help and supportive. Going into the needs of the customer and trying to optimize the result as best possible. Reseña recopilada por y alojada en G2.com.
- no direct intergration with Salesforce. This causes that the implementation took longer than expected and the dependencies to Idomoo and other vendors which are in charge with SF is given.
- reporting tool was in use, but currently not available Reseña recopilada por y alojada en G2.com.
Idomoo was very succcessful with helping us reach our targets. The Project Manager we worked with, as well as othesr in the company have been very helpful, considerate and delivered quickly and within scope. From my experience, Idomoo is a very customer oriented company, will ing to go above and beyond to make sure the project is successful Reseña recopilada por y alojada en G2.com.
There is nothing to dislike particularly, there were no hick ups in the 3 project iterations we launched together that can be connected to Idomoo Reseña recopilada por y alojada en G2.com.
