Reseñas de Human Defense Platform

Effectiveness of the tool and customer support Reseña recopilada por y alojada en G2.com.

It is challenging to comprehend and deploy all the components Reseña recopilada por y alojada en G2.com.

it can successfully detect automation attacks, especially bot attacks. Good support from the HUMAN team as well. Ease of use and not complicated. Reseña recopilada por y alojada en G2.com.

ticket creation process in Slack is a bit confusing at the moment. Might need time to get familiar with the new process Reseña recopilada por y alojada en G2.com.

Automated Bot detection and mitigation reduces the time the teams invest in blocking malicious bot activity. Reseña recopilada por y alojada en G2.com.

Integration is a bit tricky at first but does not require much ongoing maintenance. Reseña recopilada por y alojada en G2.com.

After an initial onboarding and setup, there is very little maintence required. Aside from the usual tuning and optimizations, it is largely a hands off tool that keeps our website and partner data protected. When we do run into false positives, or areas where we want to alter the rule set, it is very strait forward. The team behind Human is incredibly responsive and helpful for any question that comes up. Reseña recopilada por y alojada en G2.com.

The reporting aspect does take some getting used to if you are used to other observability tools. I do not find it immediately intuitive, but once you get the hang of it, it will make sense. Reseña recopilada por y alojada en G2.com.

Bot Defender proporciona información sobre los ataques automatizados que se realizan contra nuestros activos dentro de una plataforma fácil de usar. Reseña recopilada por y alojada en G2.com.

Estoy satisfecho con el producto y no tengo sugerencias para mejoras. Reseña recopilada por y alojada en G2.com.

Its great at automatically identifying known bots and classifying them. The support team are great at responding and are always open to ways to improve their product. It regularly protects our services and we use it in combination with our waf service.

We raise regular support cases to often identify further information on why something was or was not blocked and the team always respond punctually. Reseña recopilada por y alojada en G2.com.

Sometimes the black box nature of the service means that it can be hard to pass information on and ensure that the correct traffic is allowed. While we can allowlist a bot of HUMAN we cannot see easilly what ips are relevant. Reseña recopilada por y alojada en G2.com.

Great customer support and timely replies to inquiries. Reseña recopilada por y alojada en G2.com.

Not sure I can say there is something that I dont like. Its a great product all the way around. Reseña recopilada por y alojada en G2.com.

Como parte de la industria de venta de entradas, recibimos mucho tráfico de bots. Human Bot Defender hace un trabajo perfecto para nosotros asegurando nuestros sitios contra bots en constante evolución, es transparente que no interfiere con nuestra aplicación. La integración con nuestra infraestructura es muy fluida, tiene una gran fiabilidad y el soporte es de primera categoría. Recomiendo altamente este producto. Reseña recopilada por y alojada en G2.com.

El informe es bueno, pero se puede mejorar con su rendimiento. Reseña recopilada por y alojada en G2.com.

Human Bot Defender gives a 2nd layer of visibility on top of my Cloudflare layer, and this allows for visibility and understandability of what is actually happeining on the edge. Additionally this adds to the dialog between engineers and security. This is always a good thing. Customer support is very good and responsive. Reseña recopilada por y alojada en G2.com.

It would be very helpful if Human Bot Defender had an API that automation tools like Tines could use in order to perform alerting or supporting inerventions on behalf of legitimate users. As of now the API is really quite useless. Reseña recopilada por y alojada en G2.com.

Funciona bien y proporciona una gran visibilidad. Realmente me gusta la interfaz de usuario. Reseña recopilada por y alojada en G2.com.

Inconsistencia con el equipo que apoya a nuestra organización. Reseña recopilada por y alojada en G2.com.