Reseñas de Human Defense Platform

HUMAN is highly effective at detecting, stopping, and slowing down bad bots while allowing legitimate marketing crawlers and human users through.

The platform is simple to implement, easy to manage and monitor. Customization rules allow for thorough whitelisting, blacklisting, and tuning.

We have observed a very low false positive rate, but when false positives do occur, CAPTCHAs generated by HUMAN do not cause much user annoyance compared to many of the other CAPTCHAs you see.

Support and vendor relations have been wonderful, and they are improving the platform regularly and responsive to customer feedback. Reseña recopilada por y alojada en G2.com.

Having an external bot mitigation solution creates a more complex ingress chain for the site, as compared to having native functionality at the CDN layer like many CDN vendors are offering nowadays. However, this is the tradeoff for having a best-in-breed solution versus a "meh" one. Reseña recopilada por y alojada en G2.com.

Hemos estado utilizando el defensor de bots Human (anteriormente PerimeterX) para la aplicación web principal que tenemos, que es crítica para la generación de leads. Sin lugar a dudas, esta es la mejor herramienta que hemos integrado en términos de protección contra bots. La característica/protección, también conocida como valor, que obtenemos de este producto es la mejor en términos de relación calidad-precio. Lo que es más impresionante es que esta herramienta funciona sin o con la mínima intervención del cliente. Reseña recopilada por y alojada en G2.com.

El único lugar donde esto se puede mejorar es la herramienta de análisis, donde puede proporcionar más detalles sobre la solicitud y posibles opciones para rastrear cualquier flujo de solicitud. Reseña recopilada por y alojada en G2.com.

HUMAN ha sido una parte esencial de nuestro negocio. Nos permite identificar y bloquear IVT en tiempo real, asegurando el éxito a largo plazo de nuestro negocio. El proceso de integración fue fluido, lo que nos ayudó a comenzar a operar muy rápidamente. Integrarse con HUMAN nos ha permitido centrarnos más en construir nuestra plataforma y menos en tratar de mitigar el fraude. Estamos increíblemente agradecidos por el tiempo y los recursos que HUMAN nos ahorra cada día. Reseña recopilada por y alojada en G2.com.

Como alguien sin una sólida formación técnica, inicialmente encontré que navegar por su panel de control era un poco desafiante. La interfaz tiene muchas características y puntos de datos que pueden resultar abrumadores al principio. Sin embargo, después de algo de exploración y uso regular, me sentí mucho más cómodo con ella. Reseña recopilada por y alojada en G2.com.

El proceso de incorporación fue detallado y minucioso. La implementación también fue bastante fácil y directa. Recopilamos datos durante algunas semanas para obtener una mejor comprensión de nuestro tráfico de bots antes de aplicar las reglas de tráfico de bots, lo que hizo que nuestros interesados se sintieran seguros al usar el producto. Reseña recopilada por y alojada en G2.com.

El panel puede tardar un poco en familiarizarse con la navegación al principio. Sin embargo, después de usarlo por un tiempo, esto es menos problemático. Reseña recopilada por y alojada en G2.com.

From a DevOps perspective, implementing Bot Defender within our infrastructure has been largely painless. The detailed documentation resolved most integration challenges, while Human Security's responsive support team addressed any outlying issues. Security centric monitoring isn't my primary focus, but the web portal provides easy to understand analytical dashboards with granular data exploration capabilities for detailed threat investigation. Reseña recopilada por y alojada en G2.com.

The custom policy engine limits the ability to process compound rules using OR operators, constraining rule complexity. Additionally the ability to view daily/weekly CAPTCHA challenges metrics in a visualization would be a nice enhancement for the portal. That and the option for a dark mode interface. Reseña recopilada por y alojada en G2.com.

Human Bot Defender helps Hibbett.com keep hot new shoe releases and raffles fair by elimitating bots. This allows the customers a fair chance of getting the chance to purchase the latest drops. Reseña recopilada por y alojada en G2.com.

The user interface can get complicated with all of its features. Reseña recopilada por y alojada en G2.com.

I use the Human dashboard, interacting with MediaGuard every day. I like the sense of security it offers both me as a quality specialist as well as it offers our buyers. I really enjoy working with our account team. When I first started workign with WhiteOps, the security DNA was strong, but not the service aspect. Emails went unanswered, my contact wasn't helpful. But, in the last few years, the turnaround is remarkable, and I note it often internally at my company. Reseña recopilada por y alojada en G2.com.

The UI! It seems very web 2.0. For example, if I'm configuring a quick report in explore view, but forget to change the data source to MediaGuard, I lose all my selections as they reset. I would prefer it to be much more user friendly, able to adjust on the fly to user inputs so repeating inputs isn't required. Reseña recopilada por y alojada en G2.com.

The HUMAN team have helped us prevent significant attacks at multiple levels, and also provide our customers with a safe and secure purhcase process. The ability to control specific IPs and providers has been very helpful. I genuinely believe that with their help we have built the best launch process in the marketplace. Reseña recopilada por y alojada en G2.com.

We have seen occasional increases in the human challenge being presented to our customers, sometimes due to tweaks or changes made by the HUMAN team. This can result in additional customer callouts and concerns. Custom rules can also cause us trouble, but those also fall into our hands to use more conservatively. Reseña recopilada por y alojada en G2.com.

Protects us from nefarious actors with minimal business user support. Reseña recopilada por y alojada en G2.com.

It is difficult to know if we are blocking good traffic. Adding super detailed rules sounds good but then we hear about folks being blocked that shouldn't be. I think it would be best if we had a resource hyper managing the rules and very active in disabling and refining. I don't know that it was clear that we would need that level of care and feeding.

We have also had issues with where to implement Human tools. Our site should not be supporting it, SFCC will no longer host it. Hopefully the cost of hosting on our own cdn will be cost-possible. Reseña recopilada por y alojada en G2.com.

The 24/7 dashboard and reporting tool are great for round the clock troubleshooting and monitoring. The 1x month touchbases with our account team and the montly report they provide is extremely valuable. Reseña recopilada por y alojada en G2.com.

I haven't personally experienced a downside in my time with this product/service Reseña recopilada por y alojada en G2.com.