Reseñas de Human Defense Platform

Que el equipo humano trabaje estrechamente con nosotros para gestionar cualquier problema, y que tengamos soporte receptivo a través de Slack.

La documentación y el soporte para la integración fueron bastante completos, y el hecho de que podamos integrar en el CDN de Fastly con cambios mínimos en nuestra aplicación es genial. Reseña recopilada por y alojada en G2.com.

A veces puede ser un poco opaco por qué un usuario en particular ha sido bloqueado, no siempre podemos ver en el panel una razón exacta de por qué se activó una detección en particular. Pero con la ayuda del soporte, generalmente logramos actualizar las cosas con bastante rapidez. Reseña recopilada por y alojada en G2.com.

I like how customizable it is. There are many different reasons why you would need to be able to customize you bot protection and this one does not dissapoint. Reseña recopilada por y alojada en G2.com.

Can be difficult to administrate if you have many AppIds. This is helped by the HUMAN staff as they are always helpful. Reseña recopilada por y alojada en G2.com.

Paneles fáciles de entender y un equipo de soporte que siempre está disponible cuando se necesita. Reseña recopilada por y alojada en G2.com.

Para las solicitudes que están bloqueadas; hay puntuaciones de riesgo pero no hay motivo de bloqueo. Reseña recopilada por y alojada en G2.com.

It integrates easily with our systems and makes it so we don't have to spend time dynamically responding to bot waves or other malicious traffic. Support is quick and helpful and between the people and the product PX really makes our lives easier! As a security engineer it also helps a lot for threat intelligence, getting early signals of what people are up to on our platform. Reseña recopilada por y alojada en G2.com.

The dashboard is slow and sometimes inconsistent (e.g. some components load different data than what I'm searching for), and sometimes it's tricky to configure custom or out-of-band things on our own. It's also difficult to get context about various pieces of information (e.g. what specific signal meant something got blocked, how many people are reporting false positives etc) that could help us evaluate our configuration. Sometimes we have a few too many false positives, especially for internal users, but as I said support is quick to help us. Reseña recopilada por y alojada en G2.com.

It continues to become increasingly difficult to react to and mitigate undesirable automation against web applications. HUMAN's captcha works well with hybrid mobile apps and has a straightforward process to deploy and monitor. Reseña recopilada por y alojada en G2.com.

As with any product of this nature, there have been a few cases where assistance from the HUMAN team was required to help identify why some unintentional blocks were occurring. They have been responsive and were able to help figure out what was causing the issues. Reseña recopilada por y alojada en G2.com.

The pre-sales and onboarding team were really helpful in setting up the platform with the specific use cases in mind. While we initially looked at this solution as a bot protection solution to solve a consistent fare scraping issue, it quickly became a core security tool in preventing cyber attacks focusing on our website originating from bots. The customer support is also very helpful in helping us fine tune the system. Reseña recopilada por y alojada en G2.com.

The costs for the solution were high as they are based on web traffic. Reseña recopilada por y alojada en G2.com.

Tablero intuitivo, capacidades de análisis detallado y facilidad de navegación en el portal. Reseña recopilada por y alojada en G2.com.

ALGUNAS FUNCIONES, INCLUIDA LA DESACTIVACIÓN DE LA PREVERIFICACIÓN, REQUIEREN SOPORTE HUMANO, LO QUE PODRÍA LLEVAR A RETRASOS EN LA RESPUESTA A CUALQUIER INCIDENTE DERIVADO DEL IMPACTO COMERCIAL DEL TRÁFICO BLOQUEADO. Reseña recopilada por y alojada en G2.com.

Robust solution with strong and flexible integrations for both web and native mobile applicaitons. High degree of enterprise support that allows us to sleep easy at night knowing our platform is protected. Reseña recopilada por y alojada en G2.com.

Dashboard can take a bit of time during large-scale investigations, but easy Datadog integrations for internal observability. Reseña recopilada por y alojada en G2.com.

Bot Defender nos proporciona detalles granulares a los que nunca antes habíamos tenido acceso. Ayuda tanto desde un punto de vista de seguridad, como también añade valor empresarial al reducir el desperdicio en marketing (es decir, enviar correos electrónicos a actores malintencionados/bots).

Y los humanos en HUMAN Security fueron increíbles. El tiempo pasado con su equipo ha sido divertido y extremadamente productivo. Reseña recopilada por y alojada en G2.com.

La consola es un poco difícil de digerir al principio. Mucha información para procesar. Reseña recopilada por y alojada en G2.com.

I really appreciate the level of insight given with this tool and considering clients constant demand for more fraud and brand safety soloutions, Mediaguard is an essential part of our overall approach to security. Reseña recopilada por y alojada en G2.com.

I think it'd be good to have some more pointed recomendations that we can follow based on the data thats provided to us. Reseña recopilada por y alojada en G2.com.