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Reseñas y detalles del producto de Hootsuite

Descripción general de Hootsuite

¿Qué es Hootsuite?

Demasiadas marcas fallan en lo social. La tuya no tiene por qué. Comienza con las herramientas adecuadas. Miles de marcas confían en la plataforma y soluciones de Hootsuite para lanzar campañas sociales brillantes, ofrecer experiencias de comercio social de 5 estrellas y gestionar todas sus conversaciones con clientes en un solo lugar. Con Hootsuite, puedes programar publicaciones con confianza en múltiples redes sociales (incluyendo Instagram, TikTok, Threads, X (Twitter), Facebook, LinkedIn, Pinterest y YouTube), gestionar contenido social orgánico y pagado juntos, seguir fácilmente las conversaciones con clientes y obtener información procesable en tiempo real de las redes sociales para tomar decisiones empresariales críticas, todo desde un panel intuitivo. Como la solución de gestión de redes sociales más confiable del mundo, Hootsuite puede prepararte para el éxito con certificaciones de expertos, formación y asesoramiento en marketing social, escucha social, atención al cliente y comercio social. Lleva tus resultados más allá y obtén más de lo social con Hootsuite.

Detalles Hootsuite
Sitio web del producto
Idiomas admitidos
Arabic, German, English, French, Italian, Portuguese, Spanish
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Descripción del Producto

Hootsuite es el líder en gestión de redes sociales, confiado por más de 18 millones de usuarios. Con Hootsuite, puedes programar publicaciones con confianza, participar en conversaciones y seguir tu rendimiento social, todo en un solo lugar, dándote las herramientas adecuadas para hacer crecer tus marcas, negocios y relaciones con los clientes a través de las redes sociales.


Detalles del vendedor
Vendedor
Hootsuite
Sitio web de la empresa
Año de fundación
2008
Ubicación de la sede
Vancouver, BC
Twitter
@hootsuite
7,056,759 seguidores en Twitter
Página de LinkedIn®
www.linkedin.com
1,664 empleados en LinkedIn®
Descripción

Hootsuite is a leading global provider of social media management software. With over 210,000 paid accounts and millions of users, Hootsuite powers social media for brands and organizations around the world, with unparalleled expertise in social media management, social insights, employee advocacy, social selling, and social customer care. Hootsuite's comprehensive, easy-to-use platform empowers brands and organizations to build enduring relationships with their audiences on social, at scale through social networks and 1:1 messaging channels. Hootsuite Academy, the industry-leading online learning platform, educates and inspires brands, organizations, and individuals about the power of social media. Hootsuite Academy has delivered over one million courses to over half a million people worldwide.


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Resumen proporcionado por:
Customer Engagement @ Hootsuite

Reseñas Recientes de Hootsuite

Usuario verificado
U
Usuario verificadoPequeña Empresa (50 o menos empleados)
5.0 de 5
"Very quick and efficient"
How simple it was to sign up and start the courses
Jessica F.
JF
Jessica F.Mediana Empresa (51-1000 empleados)
5.0 de 5
"Excellent Tool for Busy Marketers"
Hootsuite is very user friendly and easy to schedule our social media posts, freeing up valuable time for our busy team!
SK
Sowmya K.Mediana Empresa (51-1000 empleados)
5.0 de 5
"One amazing tool , great time saver"
Hootsuite deserves a huge shoutout, as it has reduced lot of manual work , introducing Ai post generator, has literally saved lot of my time, as mu...

Precios de Hootsuite

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Contenido Multimedia de Hootsuite

Demo Hootsuite - Monitoring
Monitor all of your social media profiles in one place and track the topics that matter to your brand.
Demo Hootsuite - OwlyWriter AI
We've trained OwlyWriter AI with all of our social media expertise. It writes captions for any platform, generates tons of post ideas, and helps you re-work your best content with the click of a button.
Demo Hootsuite - Scheduling
Plan social content as a team with an intuitive, shared calendar that features collaborative post drafts and built-in approval workflows.
Demo Hootsuite - Publishing
Create, publish and schedule engaging posts across your social channels.
Demo Hootsuite - Customer Engagement
Never miss a message and respond to customer inquiries faster with a consolidated stream of messages across networks that can be triaged and assigned. Provides optional chatbot handover for automated responses.
Demo Hootsuite - Analytics & Reporting
Measure the effectiveness of your social media strategy and turn strategy into execution with meaningful and actionable insights. Customize and share reports according to your unique business goals and objectives.
How to use Hootsuite in 4 minutes!
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How to use Hootsuite in 4 minutes!
How to use OwlyWriter AI to generate social captions in 60 seconds!
Reproducir vídeo de Hootsuite
How to use OwlyWriter AI to generate social captions in 60 seconds!

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Reseñas en Video

5,591 Hootsuite Reseñas

4.2 de 5
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5,591 Hootsuite Reseñas
4.2 de 5
5,591 Hootsuite Reseñas
4.2 de 5

Pros y Contras de Hootsuite

¿Cómo se determinan estas?Información
Los Pros y Contras se recopilan a partir de comentarios de reseñas y se agrupan en temas para proporcionar un resumen fácil de entender de las reseñas de los usuarios.
Pros
Contras

Sentimiento General de la Reseña para HootsuitePregunta

Tiempo de Implementación
<1 día
>12 meses
Retorno de la Inversión
<6 meses
48+ meses
Facilidad de Configuración
0 (Difícil)
10 (Fácil)
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Las reseñas de G2 son auténticas y verificadas.
Emily M.
EM
Marketing Manager
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

I like how easy it is to use and the analytics tools that it offers. I've tried multiple social media managing apps/softwares and their analytics typically do not compare to the depth and relevance of the analytics that Hootsuite offers. I like how easy it is to manage and post on multiple social profiles all in one place. I've tried other platforms but it feels like they tend to glitch often, and I don't have that issue with Hootsuite. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I think the least helpful thing about Hootsuite is not being able to see a feed layout. I know for most of our clients having a harmonious and aesthetically pleasing feed is essential for their brands and so having an option to view what your feed will look like with scheduled content would be helpful. I know that Cloud Campaign does this. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

The problems that Hootsuite is solving for us is managing multiple client's social media platforms all at once and in once place. We manage multiple social media accounts and being able to schedule posts and view analtyics for each of them all in one place with the ease of just switching into the right client's social account is great! Reseña recopilada por y alojada en G2.com.

MR
Social Media Coordinator
Mediana Empresa(51-1000 empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

I don't know how I would manage to keep up on social media demands without hootsuite!

I love that Hootsuite is a one-stop shop for everything a busy social media content manager needs. It easily integrates with other tracking software, and already has connections to other online vendors that are commonly used in the industry.

The decision to start using hootsuite was a no-brainer when compared to other options. No downloading files to your computer or the constant need to contact customer support, they are easily accessed online and even reach out to the customers occasionally to check in. I've never even had to contact their customer service team unlike so many other online tools.

I am on this site every week if not every day, it is so useful to me. I also enjoy the options of upgrading your subscription to include cool and useful insights if desired. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I do find it perturbing at times that the post specs don't seem to match the specs of the actual social media. For instance, if I am posting a gif to Facebook, Hootsuite will tell me it must be under a certain length/time/quality. However if you go directly to the medium to post the same file, it works seamlessly.

I would appreciate the specs being at least updated synchronously with the algorithmic changes. (However, with how often the different social mediums update and change their algorithms, I honestly have no clue how practical or possible this is). There may be a Hootsuite limit for these posts for a good reason, but it can seem nonsensical to a user in such an instance. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Hootsuite really solves the problem of time management for me. Working with a medium in need of constant attention while juggling other responsibilities requires the ability to preemtively publish content. Hootsuite has always been the best way for me to do that! It was how I was taught to publish marketing content from the beginning of my career.

I would not be able to get all my tasks completed if I couldn't set up a month of social media in advance. Reseña recopilada por y alojada en G2.com.

Cece .
C
Marketing Coordinator
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

I think the best about Hootsuite is the ability to manage multiple accounts at once. There are tools that I can use to better develop content for my social accounts, as well as the ability to optimize post times based on past records. I really enjoy the tool for social listening, it gives an insight to what are the new trends and current topics that everyone is in discussion about. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I struggle with the ability to plan postings. I like the calendar overview of my month, but sometimes I prefer being able to visualize what posts are going up on those specific days. If there was an opportunity to develop drafted postings, similar to the ways of a sticky note that can be dropped and placed on the calendar, it would help ease my socials planning. I sometimes find that Hootsuite makes mistakes, such as when I have finish drafting my captions on a post, but the preview does not showcase the corrected draft and instead publishes the previous one that has not been updated. I had run into issues where I had to remove posts and rework them in order to show the correct info. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Hootsuite is helping me with one important task: organizing my socials all into one spot. It can be quite difficult for me to manage multiple platforms if there are more than one platforms to post on. Hootsuite is able to help me access them all at once and have my content ready to be scheduled, posted and optimized for the best viewing success. It is relatively easy for me to use and manage the different postings, even as I am using the basic version. Reseña recopilada por y alojada en G2.com.

Meg H.
MH
Marketing and Communications Manager
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

I have used Hootsuite across multiple employers and personally for 10+ years. Overall, it is my go-to for social media management and scheduling. Some of my favorite features include:

(1) Preparing social content, shortening the links, and easily scheduling posts or saving them as drafts.

(2) Analytics and reporting across all of my social networks in one concise report. I love the year-end review as well.

(3) The AI integrations have been great, especially the one that can create content from links to an article and the integration of using AI when creating a post.

(4) Price is very competitive for what you get. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

My only dislike is that my social networks seem to get disconnected often in the platform and I am fairly regularly reconnecting and authenticating them. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

I can schedule content out and look at my content calendar to keep on top of things and manage comments. I love the bulk upload feature via a spreadsheet, especially for Twitter/X. I love having the feeds of all my social networks in one spot to easily like, comment and engage without having to visit each social network individually. It's overall the best concise reporting for all social networks, although I do occasionally use Facebook directly for some additional reporting. Reseña recopilada por y alojada en G2.com.

Renata P.
RP
Senior Community Engagement Specialist
Mediana Empresa(51-1000 empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
Traducido Usando IA
(Original )Información
¿Qué es lo que más te gusta de Hootsuite?

Personalmente, mi cosa favorita de Hootsuite es la conveniencia que permite. Realmente aprecio una herramienta que hace mi vida más fácil. Me encanta poder ver mi calendario social completamente desarrollado frente a mí. Una de mis características favoritas es la función de mejor momento para publicar — me ayuda al tomar decisiones sobre el contenido. También aprecio poder ver mis análisis de publicaciones todo en un solo lugar. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

Creo que mi cosa menos favorita es que no recibo una notificación cuando algo no se publica/algo salió mal, lo cual es un poco frustrante, y es un poco difícil al entrar en un nuevo rol y hacerse cargo del espacio social que anteriormente era de otra persona en Hootsuite. Se siente un poco complicado obtener acceso completo a todas las cuentas que te gustaría. También encuentro que, por ejemplo, en la parte de analíticas, desearía que me dijera qué significa "Estado", o que tuviera algún tipo de documentación al respecto. Personalmente, tampoco soy fanático de la experiencia del usuario. Se siente un poco anticuada y no parecen estar haciendo mucha innovación en ese sentido. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

It's allowing me to effectively manage our social media platforms, which at a tech startup where I am the sole owner of social is incredibly important. It also makes it easy to post one time for multiple different platforms. Reseña recopilada por y alojada en G2.com.

Anastasiia M.
AM
Soloist
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

I like that Hootsuite streamlines my work managing multiple social media channels, especially when I travel across multiple time zones over 200 days a year. I got a subscription because I wanted to respond to comments and messages and upload my content remotely in countries where Instagram and Facebook are unavailable. I do not want to risk being flagged by logging in to my accounts directly through the app, so I use Hootsuite via VPN. It changed my ability to work and travel. Scheduling ahead and the most detailed insights available in the world of social media are among the things I appreciate the most about Hootsuite. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I wish there were an opportunity to schedule and post stories with interactive elements (such as ticket links and/or tags) - unfortunately, it makes it impossible to fully manage all the platforms exclusively via Hootsuite when accessing it remotely, as the main purpose of my client's account is selling tickets. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

My main problem that is solved by Hootsuite is accessing and posting to multiple social media channels when I am traveling to sanctioned countries. I used to delegate my work to teammates when I was traveling, and now I can do a major portion of the life myself as I do not need to log in to those apps directly, and can do everything via Hootsute. Needless to say, not having to take time off work when I travel has made my life way easier. Reseña recopilada por y alojada en G2.com.

SA
Communications Coordinator
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

Hootsuite is great for beginner to intermediate social media managers, especially when you're still learning campaign management and targeting. The analytics are a strong feature, making it easier to track performance and improve strategies. The platform is intuitive, with a simple setup process and helpful onboarding resources. Customer support is responsive and friendly, with a knowledge base for troubleshooting. It works well for regular users managing multiple accounts, offering a solid range of features like scheduling, analytics, and team collaboration. Plus, it integrates smoothly with major social platforms and marketing tools, making workflow management more efficient. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

The frustrating part about Hootsuite is that social media apps keep disconnecting, which means having to reconnect them often. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Hootsuite takes care of social media analytics for me, so I don’t have to manually track and compile data. Since I don’t have much experience collecting analytics myself, it saves time and effort while still giving me the insights I need without having to invest in a separate tool. Reseña recopilada por y alojada en G2.com.

Lauren K.
LK
Marketing Coordinator
Mediana Empresa(51-1000 empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

I enjoy how easy the calendar feature is to use and the visual it provides. I also like the draft feature and being able to go back and edit posts I was working on so I have time to edit and preview before posting. I use Hootsuite almost everyday and it keeps multiple social media accounts visually orgainzed and managable, making it convient to implement in my daily social media tasks. The fact that you can tag and or cater your content to the specific platform it helpful as well and makes for easy integration into the specifics of each platform. I have not needed customer support thus far but like that there is a chat option for easy fixes. Overall, I think it does a great job at a fair price. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

The only thing I would wish to improve would be some aspects of the analytics. I like the customzable report, the visuals and how easy it is to export, however I wish there was some sort of live dashboard to show how your accounts are performing currently with pre-determined metrics. It would also be nice to have more speicifc options in the industry benchmarking categories. My firm is a civil engineering firm (in the AEC industry) and the closest option was "professional services/consulting", which I feel is too broad to accurately benchmark. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Hootsuite provides an all-inclusive solution for social media needs in one user-friendly place. I use it for every step of the social media process, from looking Hootsuite blogs to inform my strategy, to the AI tools to help idealize posts, to scheduling posts and reviewing performance with analytics. It allows me to stay organized and efficient when managing mutliple acccounts. I also do social media auditing as a service for my firm and regularly reccomend Hootsuite because 1.) it's affordable 2.) it's user-friendly 3.) it provides all the tools you need to be successful in social media. Reseña recopilada por y alojada en G2.com.

ES
Director of Marketing
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

Hootsuite is incredibly helpful for me as a marketing director. It allows me to streamline the management of the multiple brands I handle, and with the level of subscription I have, I can add as many social media platforms as I need. It makes it incredibly simple to schedule posts across each platform, and manage the incoming messages received from each page. I also love the analytics views, and how I can go back in time to view how our pages have improved. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I will say, the only thing that has been a little tricky is that Hootsuite is sometimes slow to update the name of a page once it has been changed. For example, a brand that I manage went by one name when my company acquired it; however, we have since changed that name, and my dashboard still shows the old name, even though we changed it almost 2 years ago. It doesn't seem to affect my ability to post to that page, but it does throw me off sometimes. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Hootsuite makes it much easier for me to manage the many social media pages and brands that I deal with, all in one location without me having to click back and forth through log-in pages and platforms/websites. Reseña recopilada por y alojada en G2.com.

Megan G.
MG
Pr &amp; Recruitment Coordinator
Mediana Empresa(51-1000 empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

I use Hootsuite nearly everyday and I really enjoy it! They have some a long way in the features that are provided. I really enjoy the user friendly scheduling tool and planner. I also like the various options for analytics. Something new that I really have come to enjoy is the Social Media score. The kind of tells how your page is doing with a score. I am competitive so I like coming on each week and seeing if I beat my score from the week prior. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I wish when you have to edit a post, you could edit all of the posts at once. When you schedule a post for three platforms and schedule them, but then find an error, you can't just edit one of the posts or the original post you created. You have to go to each individual post and fix it by platform. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Being able to schedule posts across multiple different platforms as well as analytics. Reseña recopilada por y alojada en G2.com.