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Reseñas y detalles del producto de Hootsuite

Adrian L.
AL
Head of Product Marketing
Mediana Empresa(51-1000 empleados)
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Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
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¿Qué es lo que más te gusta de Hootsuite?

It supports every social media channel that my company uses. Super easy to implement and use. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

The integrations to make.com could be improved a bit, in my opinion. Not a major detractor, but having more functionality with make.com automation would be helpful. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Manual scheduling of social post content and media previously took forever. Ongoing calendar upkeep was difficult to spot times of the day where we didn't have content being published. Reseña recopilada por y alojada en G2.com.

Descripción general de Hootsuite

¿Qué es Hootsuite?

Demasiadas marcas fallan en lo social. La tuya no tiene por qué. Comienza con las herramientas adecuadas. Miles de marcas confían en la plataforma y soluciones de Hootsuite para lanzar campañas sociales brillantes, ofrecer experiencias de comercio social de 5 estrellas y gestionar todas sus conversaciones con clientes en un solo lugar. Con Hootsuite, puedes programar publicaciones con confianza en múltiples redes sociales (incluyendo Instagram, TikTok, Threads, X (Twitter), Facebook, LinkedIn, Pinterest y YouTube), gestionar contenido social orgánico y pagado juntos, seguir fácilmente las conversaciones con clientes y obtener información procesable en tiempo real de las redes sociales para tomar decisiones empresariales críticas, todo desde un panel intuitivo. Como la solución de gestión de redes sociales más confiable del mundo, Hootsuite puede prepararte para el éxito con certificaciones de expertos, formación y asesoramiento en marketing social, escucha social, atención al cliente y comercio social. Lleva tus resultados más allá y obtén más de lo social con Hootsuite.

Detalles Hootsuite
Sitio web del producto
Idiomas admitidos
Arabic, German, English, French, Italian, Portuguese, Spanish
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Descripción del Producto

Hootsuite es el líder en gestión de redes sociales, confiado por más de 18 millones de usuarios. Con Hootsuite, puedes programar publicaciones con confianza, participar en conversaciones y seguir tu rendimiento social, todo en un solo lugar, dándote las herramientas adecuadas para hacer crecer tus marcas, negocios y relaciones con los clientes a través de las redes sociales.


Detalles del vendedor
Vendedor
Hootsuite
Sitio web de la empresa
Año de fundación
2008
Ubicación de la sede
Vancouver, BC
Twitter
@hootsuite
7,061,256 seguidores en Twitter
Página de LinkedIn®
www.linkedin.com
1,664 empleados en LinkedIn®
Descripción

Hootsuite is a leading global provider of social media management software. With over 210,000 paid accounts and millions of users, Hootsuite powers social media for brands and organizations around the world, with unparalleled expertise in social media management, social insights, employee advocacy, social selling, and social customer care. Hootsuite's comprehensive, easy-to-use platform empowers brands and organizations to build enduring relationships with their audiences on social, at scale through social networks and 1:1 messaging channels. Hootsuite Academy, the industry-leading online learning platform, educates and inspires brands, organizations, and individuals about the power of social media. Hootsuite Academy has delivered over one million courses to over half a million people worldwide.


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Resumen proporcionado por:
Customer Engagement @ Hootsuite

Reseñas Recientes de Hootsuite

Usuario verificado
U
Usuario verificadoPequeña Empresa (50 o menos empleados)
4.5 de 5
"A comprehensive and extensive social media tool."
It is very easy to navigate the tool and to gain the insights necessary to better understand what is working and what isn't within our social media...
Adrian L.
AL
Adrian L.Mediana Empresa (51-1000 empleados)
5.0 de 5
"Great tool for managing my social media calendar"
It supports every social media channel that my company uses. Super easy to implement and use.
Rebecca D.
RD
Rebecca D.Pequeña Empresa (50 o menos empleados)
5.0 de 5
"Very easy to use and post on multiple platforms"
ease and user interface are great and very helpful for our operations!

Precios de Hootsuite

Ahorros exclusivos en Hootsuite a través de Ofertas de G2

Become a social media all-star with a 60 day free trial of Hootsuite.

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Free trial automatically applied when you click "claim offer."

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Contenido Multimedia de Hootsuite

Demo Hootsuite - Monitoring
Monitor all of your social media profiles in one place and track the topics that matter to your brand.
Demo Hootsuite - OwlyWriter AI
We've trained OwlyWriter AI with all of our social media expertise. It writes captions for any platform, generates tons of post ideas, and helps you re-work your best content with the click of a button.
Demo Hootsuite - Scheduling
Plan social content as a team with an intuitive, shared calendar that features collaborative post drafts and built-in approval workflows.
Demo Hootsuite - Publishing
Create, publish and schedule engaging posts across your social channels.
Demo Hootsuite - Customer Engagement
Never miss a message and respond to customer inquiries faster with a consolidated stream of messages across networks that can be triaged and assigned. Provides optional chatbot handover for automated responses.
Demo Hootsuite - Analytics & Reporting
Measure the effectiveness of your social media strategy and turn strategy into execution with meaningful and actionable insights. Customize and share reports according to your unique business goals and objectives.
How to use Hootsuite in 4 minutes!
Reproducir vídeo de Hootsuite
How to use Hootsuite in 4 minutes!
How to use OwlyWriter AI to generate social captions in 60 seconds!
Reproducir vídeo de Hootsuite
How to use OwlyWriter AI to generate social captions in 60 seconds!

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Reseñas en Video

5,496 de 5,497 Reseñas totales para Hootsuite

4.2 de 5
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5,496 de 5,497 Reseñas totales para Hootsuite
4.2 de 5
5,496 de 5,497 Reseñas totales para Hootsuite
4.2 de 5

Pros y Contras de Hootsuite

¿Cómo se determinan estas?Información
Los Pros y Contras se recopilan a partir de comentarios de reseñas y se agrupan en temas para proporcionar un resumen fácil de entender de las reseñas de los usuarios.
Pros
Contras

Sentimiento General de la Reseña para HootsuitePregunta

Tiempo de Implementación
<1 día
>12 meses
Retorno de la Inversión
<6 meses
48+ meses
Facilidad de Configuración
0 (Difícil)
10 (Fácil)
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Las reseñas de G2 son auténticas y verificadas.
Victoria C.
VC
Marketing Manager
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

Hootsuite is a powerful tool for managing multiple social media accounts from one central platform. One of the standout features for me is the ability to quickly pull a wide range of data and select specific accounts for analysis. The platform offers robust comparison abilities, allowing you to analyze performance across different time frames. The scheduling feature is also a huge plus — I can plan posts and schedule them to be published at the optimal times, across multiple channels simultaneously, which saves a ton of time. Additionally, the reporting feature is fantastic. It provides in-depth insights into which types of content perform best, making it easy to measure engagement, monitor progress, and present data to the team. The range of metrics available for each account is impressive, and I appreciate that Hootsuite regularly publishes blogs to help users maximize the platform's potential. Overall, it simplifies the process of managing social media and gives you all the tools needed to improve performance.

Overall, while Hootsuite is incredibly helpful and efficient for managing social media and pulling key metrics, these areas for improvement do slightly hinder the user experience. With a few tweaks to the reporting tool and added functionality for bulk actions, it would be a near-perfect platform. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

While Hootsuite offers many great features, there are a few aspects that could use improvement. The biggest issue I’ve encountered is with the reporting tool. It seems like the main reporting functionality has changed, and I’m no longer able to have my "default" screen include an overview of all my accounts. Now, I have to create individual reports for each account and go into them separately to pull the data, which is a bit more time-consuming. Additionally, the reports seemed stuck on data from 2022 for a while, which was frustrating. I also noticed that the reports can sometimes be inconsistent—if I pull two similar reports, the top posts may differ based on the metric (likes, comments, impressions), which makes it difficult to draw clear conclusions. I really wish there was more consistency between reports. Another downside is the lack of bulk post deletion — it’s a bit tedious to delete individual posts one by one, and it would be great if there was an option to delete multiple posts at once. Lastly, the time frames for comparing data can be limiting. For example, when comparing data from this year to last year, I was unable to go back to January 1st and had to settle for January 15th, which impacted the accuracy of my analysis. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Hootsuite is solving the problem of the almost impossible task for a full-time marketing employee to manually pull and evaluate data of posts. This would be impossible for me to pull these numbers and work full time, and saves me hundreds of hours each year by schedule multiple posts at once with just one click. Reseña recopilada por y alojada en G2.com.

FB
Senior Communications and Marketing Specialist
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

Hootsuite's core functionality as a scheduler is its best feature. While it has added several additional capabilities over the years, I appreciate the fact that it has maintained the planning and scheduling feature at the highest level. Many SaaS companies tend to lose their focus and let the element that originally brought people to the product go to the wayside after a few years, and Hootsuite has not. As someone who does social media across three companies and four networks, it's nice to have a one-stop shop for social media. I also like that days are labeled for what national days or relevant events (ex. Valentine's Day, the Superbowl, etc) are occurring, which helps me ensure that I don't miss an important posting theme. I also like the analytics platform, especially for social networks (like X) that charge for analytics tracking. It's nice to have everything in one place. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I have not been a huge fan of the Listening feature on Hootsuite, as it doesn't capture conversations well within my hyper-niche market. However, if you are a company that is looking to track and capitalize on large trends or broad subjects, it's likely a more useful feature. I also don't use the Ads feature, as I find that it is just easier to manage my ads on the network itself. Finally, I continually struggle with posting videos to X on Hootsuite, as it pushes back for size restrictions that posting directly to the platform does not seem to have as an issue. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Social media management can feel like a never-ending job that you have to be on top of 24/7. With Hootsuite, I can plan and schedule out dozens of posts as far ahead as I like, which takes a lot of the stress of social media management away. I can also be more intentional and strategic with things like timing because I don't have to worry about being physically available to post something at an ideal time. Hootsuite makes it such that, if I take a vacation, I know my posts are still going to go out when they're supposed to. Reseña recopilada por y alojada en G2.com.

BG
Communications/Public Affairs Manager
Mediana Empresa(51-1000 empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

Brethren Mutual has used Hootsuite as its social media management software for over nine years! We love the ease of use of the product, the ability to plan out our social media experienace for customers in advance, and enhance our posts with Hootsuite's built-in AI capability. One of the best upsides of the software is that employees of all skill-sets can be trained to use the software to ensure our social media messages don't skip a beat! Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I haven't found any downsides of Hootsuite in our nine years of using the product. That's why we keep using it! Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Brethren Mutual had no social media strategy when we began using the product years ago. Hootsuite taught us what an effective social media strategy should look like! We were struggling to identify what content made the most impact to our publics. Hootsuite's analytics feature allowed us to drill down and find out what type of posts were getting the most engagement. Reseña recopilada por y alojada en G2.com.

Ross F.
RF
Operations Advisor and EV Product Specialist
Mediana Empresa(51-1000 empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

The scheduler works the vast majority of the time, but not when you're @-mentioning people - that fails every single time. I like that the algorithm will auto-suggest times to post.

Implementation was pretty problem-free, tbh. It doesn't usually disconnect too often - much less than it used to a few years ago.

I haven't had to use their customer support, so no comment there. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

Where's the Bluesky support? The world is moving away from Twattir - why don't you support Bluesky yet?

There's too many popups and banal "helpful tips" that get in the way of the workflow. Bless your heart, Hootsuite, but I don't need to be pushed into "watching a short video" about when to post every third time I schedule a post when I'm doing a whole batch of them.

I lowkey hate that the scheduler will only show you a week at a time with any detail. Let me see the whole month at a glance, but show me just enough to make sure that I've got posts scheduled for all my channels. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

It lets me schedule content well in advance so I can bang out a big batch without having to check in every day. Without Hootsuite, we effectively wouldn't have a social media presense because it would be too time-intensive. Reseña recopilada por y alojada en G2.com.

Hayley C.
HC
Marketing Communications Specialist
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

Hootsuite makes scheduling social posts simple. Being a marketing team of one, it saves me loads of time being able to schedule months in advance. I recently began running ads though the platform as well, and I wish I would've dove into this feature earlier. Ad managers like Meta and LinkedIn are overly complicated in my opinion, and Hootsuite's ad tool simplifies it down making it quicker and easier to implement. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I do wish Hootsuite would integrate with more social features like being able to post LinkedIn polls, document posts, and other items like that. It would also be convenient if we could add the music and location tagging in the post scheduler. The listening tool as well needs some work. I feel as though tons of un-relevent results come through when I am searching for my keywords. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Time management being able to schedule posts in advance, simplification of running ads, analytics that are more easy to understand. Reseña recopilada por y alojada en G2.com.

SH
Content Coordinator
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

I mostly use Hootsuite for scheduling, which i find very convenient. I know a few of my team members really like the streams, but I personally like being able to have the calendar view across all or osme accounts. I definitely use hootsuite daily and find it easy to use the main features. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I think it could be a little more user friendly in learning to take advantage of everything hootsuite has to offer. The hootsuite academy is also kind of boring and it would be nice if it were more interactive to learn instead of just reading. Additionally, I've been looking at lately.ai or other softwares for some of my other clients to see about how i can integrate AI scheduling and content creation into my calendars and would love to see more of that in hootsuite. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Scheduling and planning content calendars across clients, platforms, and accounts in one place. Reseña recopilada por y alojada en G2.com.

Guido M.
GM
Executive Director
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

It saves a lot of time. Instead of jumping between different apps, you can plan and organize everything in one place. It’s really helpful for keeping things consistent and staying on top of your posts.

The insights and tracking are also a big plus. It gives you a clear picture of how things are performing so you can adjust as needed. Having everything in one spot makes it easier to see what’s working and what’s not. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

One downside is the cost. The free version is okay for basic needs, but if you want better features, the price can add up quickly.

Another issue is usability on mobile. While the desktop version works well, the mobile experience could be smoother. It’s not always as intuitive as you’d expect, which can be frustrating if you need to manage things on the go. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

Analytics for use in developing grant applications and using the analytics to show sponsors our reach. Reseña recopilada por y alojada en G2.com.

Julia D.
JD
Marketing Communications Specialist
Mediana Empresa(51-1000 empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

I love how Hootesuite makes it easy to schedule and post on all my channels from one place. I've also used it at times when I was managing more than one company's socials, and it was so helpful to not have to sign into a different account every time. It's very easy to use. I use it every day to monitor our incoming messages and comments. I also really like the analytics feature, which sends me a monthly report so I don't have to go to each individual platform to pull reporting. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

One of the things I don't like is that it's not always up-to-date on platform dimensions and requirements. It will say that a codec isn't accepted by a platform, but if I go to that platform directly, I can post the video with the same codec. It's not always up-to-speed. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

It's solving the problem of time and ease. Being able to manage everything in one place (for the most part) is absolutely golden! Reseña recopilada por y alojada en G2.com.

Jamie G.
JG
Product Marketing Manager
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
¿Qué es lo que más te gusta de Hootsuite?

We have been using Hootsuite for nearly 10 years and we schedule all of our daily social media posts each week.

Over time, we have seen Hootsuite dedicated to improving its services each year. I love that I can schedule my social shares, answer questions, and make comments all in one platform.

Hootsuite is very easy to implement with a simple setup and UX that is intuitive and geared to small business owners with many tasks.

It was super easy to integrate our existing social media channels into Hoosuite's platform. With just a few clicks we were ready to create and schedule social shares.

We've only had to reach out to Hootsuite customer service twice in all these years and they were quick to help us find a solution and get the most out of their product. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

Hootsuite is a great product at an affordable price point. However, I wish there were a way to integrate Pinterest and TikTok in a seamless manner. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

We are a very small business with only a few team members. Having Hootsuite enables us to schedule posts and cover our social media reach without having to spend a lot of time each week. It's very convenient and works great for our needs! Reseña recopilada por y alojada en G2.com.

Holly L.
HL
Community Engagement and Social Media Manager
Pequeña Empresa(50 o menos empleados)
Más opciones
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
(Original )Información
¿Qué es lo que más te gusta de Hootsuite?

First, I appreciate that Hootsuite offers a discount for non-profits. My next favorite quality is that It is very user-friendly product to use. I am able to schedule across multiple social media apps. Hootsuite offers many educational opportunities- real ones- not just ones to sell their app that you do not really learn new things. I am also able to generate reports and compare social media numbers over time. I can see what is working and what isn't - what types of social media to lean into at any given time. It is easy to get support and speak to an employee. Reseña recopilada por y alojada en G2.com.

¿Qué es lo que no te gusta de Hootsuite?

I am not sure if this is something that Hootsuite can fix or if it is an Instagram issues but I cannot schedule alt text for Instagram. I want our content to be accessible and I would really appreciate being able to schedule alt text for Insta just like I can for Facebook, LinkedIn etc. I am also hoping the Hootsuite will add Bluesky to available apps. Reseña recopilada por y alojada en G2.com.

¿Qué problemas hay Hootsuite ¿Y cómo te beneficia eso?

It is important to be able to schedule across social media in one place. I have used the free options that come with different apps but it is time-consuming and you end up doing a lot of repetitive work. It also helps me compare analytics across different social media apps rather than relying on each social media apps offerings and then having to pull those together to analyze myself. The webinars offered also help me keep up-to-date on what is happening in social media- what the trends are- where to start expending effort next. These can all change quickly in social media so it is nice to essectially get free continuing education on a consistent basis. Reseña recopilada por y alojada en G2.com.