Reseñas y detalles del producto de Happeo

It is very easy and intuitve to use and offers great knowledge hub (bot own Happeo resources and active users community). Great search engine. Easy integration woth Gsuite. Happeo provided amazing, proactive support. Reseña recopilada por y alojada en G2.com.

Not much, we were waiting for functionalities likes polls and kudos for bigger engagement. Page editing was sth not as smooth as wished (especiallu when inserting elements like docs, videos) Reseña recopilada por y alojada en G2.com.

Mi empresa ha estado utilizando Doctolib durante más de 2 años, y el nombre de nuestra plataforma se ha convertido en un nombre común para cada empleado, que lo utiliza al menos una vez a la semana. Sabemos que todo está en ella. Hemos recibido un buen apoyo para la implementación y seguimos siendo muy bien apoyados por el equipo de CSM. Las diferentes características (la barra de búsqueda, los filtros, los diferentes tipos de widgets, la gestión de grupos, etc.) permiten que cada persona encuentre algo que le guste. Finalmente, nuestra empresa tecnológica trabaja con Google Suite, y una plataforma que integrara nuestras herramientas fue clave en nuestra elección. Reseña recopilada por y alojada en G2.com.

El gobierno puede ser complicado, especialmente una vez que la plataforma ha crecido, pero gracias al apoyo del equipo de Happeo, nos ayudan incluso en aspectos estratégicos. Reseña recopilada por y alojada en G2.com.

El servicio al cliente y las oportunidades de aprendizaje (seminarios web, preguntas frecuentes, hablar con un representante de alcance, etc.) han sido útiles y fáciles de acceder. Es sencillo de usar, puede ser tan divertido o serio como desees hacerlo (lo que mejor se adapte a la cultura de tu empresa) y ha aumentado significativamente el compromiso de nuestros empleados.

Usamos Google Workspace y la integración de calendario, documentos y correo electrónico hace que las funciones de comunicación y búsqueda sean más robustas. Reseña recopilada por y alojada en G2.com.

Desearía que todas las herramientas de análisis estuvieran incluidas en la compra base y no como complementos. Sería más fácil enviar un cheque o tarjeta de crédito en lugar de transferir el pago anual (la organización está ubicada fuera de los EE. UU.). Reseña recopilada por y alojada en G2.com.

Eso es muy fácil de usar, es como usar Facebook o Instagram, nuestra organización ha mejorado la forma en que nos comunicamos y compartimos la información, me gusta el diseño y la forma en que podemos crear canales y gestionar la información en la plataforma. Reseña recopilada por y alojada en G2.com.

No me gusta tener que subir videos a Google Drive antes de publicarlos.

Ojalá fuera mucho más fácil. Reseña recopilada por y alojada en G2.com.

Antes de usar Happeo, nuestra empresa consistía en equipos con definiciones vagas que no asumían completamente todas las responsabilidades que otros consideraban que su equipo debía asumir. Happeo ayudó a nuestra organización a definir mejor estos equipos y sus miembros, dándoles la plataforma y la agencia para convertirse en la fuente de verdad en su ámbito. Creó una cultura de propiedad en toda la empresa. También generó un mayor deseo y facilidad para la colaboración. Fue la herramienta perfecta para que pudiéramos pasar de una fase a la siguiente. Reseña recopilada por y alojada en G2.com.

Apreciamos lo bien que Happeo se integra con Google Workspace. Sin embargo, como empresa de Google Workspace, no podemos evitar comparar cualquier software que usemos con los productos de Google. Encontramos que las características de Happeo no eran tan fluidas o libres de errores como los productos de Google. Al final, ahora que tenemos una cultura de propiedad y colaboración, decidimos volver a Google para nuestras necesidades de intranet. Reseña recopilada por y alojada en G2.com.

It is fun working with happeo as the look and feel are really nice. The tool has a logical structure of pages (this is best to document knowledge) and channels (the communication part). So happeo is a good mixture of both, documenting knowledge in pages and improve communciation within different groups via the channels. Nonetheless, it is not a unique knowledge sharing tool as the pages are quite static. But the channels are really good and useful to communication within a team or the whole company. The support of happeo is really quick and competent. Reseña recopilada por y alojada en G2.com.

We would like to have more options in pages: to see a date on the different elements on one page. e.g. on what date a text element has been written or changed. To allocate a responsible person for the content of page (which is not necessarily the person that has created the page or written the content). Reseña recopilada por y alojada en G2.com.

Excellent way of collecting and centralizing information via the pages feature. We were able to build a strong knowledgebase with search functionality, a great way of getting all the knowledge to the page that floats around in peoples heads, stronlgy supported by the review-before-post function. Also, because of the channels, we have significantly improved comunication and understanding of other departments day-to-day operations across the company because we were able to make all information available to all users. Obviously, sensitive information can still be compartmentalized.

Since everything is based upon G-Suite, the functionality, especially the search function, is a powerful tool. No matter how much stuff you "dump" into Google Drive, Happeo finds it all, and important files can be linked into pages for immediate download, or changes on the fly, no matter how deep they are buried. Even full text search is available.

The communication via channels is also a fun and effective way of distributing information with a "social media feel", supported by the mobile app. A great way to not be overwhelmed is the option to set the notifications to different levels, so that you may only be notified of posts that have high importance, while being able to catch up on posts of lesser importance at leisure.

Integration of chat systems like Google or Slack into channels make for a powerful comms tool across several platforms.

The customer community channel is a very helpful way to get insight into other companies ideas and issues, and has helped us several times with problems we could not solve on our own. It is also monitored by the support team, and the response time is very fast, no matter how urgent or benign the question might be. There have been some fun discussions, that have also lead to the development of new features already.

We are very happy with Happeo, and so far there is very little to be desired. Reseña recopilada por y alojada en G2.com.

not much, there is always room for improvement in certain areas, however all issues are welcomed by the support team and can be discussed within the Customer community channel with other users. Reseña recopilada por y alojada en G2.com.

Happeo was easy to dive into, it was easy to build pages and channels. We had to get it up and running in a short amount of time and we were able to do so. We also had incredible support from Sarah our designated Customer Success Manager, she was so helpful every step of the way. Reseña recopilada por y alojada en G2.com.

The templates are great but having the option to do more of a customized layout for more advanced designers would be great. We had issues wanting to do widgets sometimes. Also having the ease of integrating popular social media widgets such as instagram, facebook or tiktok would be great. We had to use third party ones that were not the best. Reseña recopilada por y alojada en G2.com.

Happeo has helped our teams to put the info we always get asked about into one easy to find place. It's super easy to create pages and to share them with others in the company. The customer service is great and they always respond incredibly fast and go above and beyond to help us when we need it.

Happeo is very user friendly and you can make pages and channels quickly. It's perfect as both and single source of truth and also to help communicate that truth.

They are constantly upgrading and making it better and better with extra features. Reseña recopilada por y alojada en G2.com.

It could be a bit more flexible when designing some pages and have more technical widgets. The search could also be improved as it doesn't find misspelled items or related items but it's something they are working on. Reseña recopilada por y alojada en G2.com.

The ease of use to create visually appealing information at the same time as integrating a lot of the software products we already use made it a no-brainer. Reseña recopilada por y alojada en G2.com.

The analytics have a time delay which means that 'real-time' information is not readily available and the channels miss a couple of features like polls/surveys but the product roadmap is really strong and new features are added all the time which is great Reseña recopilada por y alojada en G2.com.