Alternativas de Greater Giving Mejor Valoradas
100 Greater Giving Reseñas
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I loved the online bidding aspect of it. This year, out of 100 items for silent auction, I only had about five left. All the previous years we've had 10-20. I was also able to sell items that no one had bid on for years. Online bidding let our guests bid from the comfort of their tables. It brought many more bids than we've ever had before. It also increased how much money we made since we sold more items for way more than what they were valued at. Reseña recopilada por y alojada en G2.com.
I had four problems: the receipts, the app & card readers, texts, and data transfers. The receipts confused a lot of people because they would receive one when they checked out and one when the item was actually paid for. It made some people think they were charged twice. It would be nice if a receipt would just automatically be emailed once the item was paid for and that's it. With the app, I was really irritated to find that it was incompatible with the laptops we were using. We had to do everything through a browser. Since we couldn't use the app, we couldn't use the card readers I'd ordered, so that was a massive waste of time. When I ordered them, I let the company know which laptops we were using and no one said the app was incompatible. We still have to track the sales in our normal selling software, so I actually had to enter every sale twice. We sold it through Greater Giving and then had to enter it again somewhere else. Then I had to balance it. It made for a whole lot of work. Lastly, the text messages. A lot of users, including myself, never got the welcome text or any thereafter. I contacted support and was basically told "it's your service provider's fault and we can't do anything." That was really frustrating. Reseña recopilada por y alojada en G2.com.
They have really good customer service skills, when you communicate with them, they are always very nice. This was important because there were a lot questions while trying the software and later after trying cancel and not being able to. Reseña recopilada por y alojada en G2.com.
The sales person told me there would be no penalty if we canceled in 6 months. We tried the software and it is very complicated and does more than we need. It is also rather expensive. It turned out the fine print in the contract meant we owed hundreds of dollars even though we canceled before 6 months. Greater Giving was understanding and worked with us, but we felt mislead and it left us with a bad taste. Reseña recopilada por y alojada en G2.com.
El hecho de que puedas rastrear tus ingresos fácilmente desde el panel. También que puedo usar esto incluso cuando estoy en casa. Me gustan las tablas y gráficos al final de las recaudaciones de fondos. Esto es genial para reuniones con miembros de la junta. Reseña recopilada por y alojada en G2.com.
Demasiadas funciones, debería ser un poco más simple. No quiero lidiar con gráficos, simplemente soy la persona que planifica el evento. Creo que debería haber diferentes portales para diferentes personas. Esto lo haría mucho más fácil de usar de lo que es actualmente. Reseña recopilada por y alojada en G2.com.
Greater Giving ha sido una plataforma maravillosa para que nuestra organización utilice en eventos especiales. Captura toda la información de invitados, patrocinadores y subastas que necesitamos para gestionar, cultivar y solicitar futuras oportunidades de recaudación de fondos. Reseña recopilada por y alojada en G2.com.
El registro previo al evento actualmente no tiene la oportunidad para que los contribuyentes paguen la tarifa de procesamiento de tarjetas de crédito, de modo que no se transfiera a la organización. Reseña recopilada por y alojada en G2.com.
Greater Giving was utilized for event specific websites and to gather information about guests and to accept payments. What I liked best was how GG could be used as the same platform for a whole suite of fundraising events, so there was a continuity about using one platform for several events. Reseña recopilada por y alojada en G2.com.
What I most disliked about GG was that it didn't feel very modern, or very intuitive. It was difficult to figure out what features were available and how to utilize them. I will say there were many features, but it wasn't as intuitive as other software I've used. Reseña recopilada por y alojada en G2.com.
The online giving pages are easy to set up and publish on our website. Logging in to retrieve the information is also seamless. I like how we are able to provide auto-generated emails for certain events and peer-to-peer fundraising pages. Reseña recopilada por y alojada en G2.com.
The Event platform could be less clunky. If we use the event platform for event day credit card charges, the receipts are difficult to find. Also check-in at events could move a little faster. I'm not sure how to make that happen.
Also, we keep an alternative credit card processing platform for credit cards given over the phone or on event RSVP cards because the rates are lower than those of Greater Giving. Reseña recopilada por y alojada en G2.com.
Los sitios web se ven limpios y profesionales. Reseña recopilada por y alojada en G2.com.
El software es un poco caro. Por lo tanto, solo podemos usarlo en nuestros Halas de recaudación de fondos y eventos de altos ingresos. Reseña recopilada por y alojada en G2.com.
Greater giving is user friendly and easy to navigate. The customer service center is extremely helpful and understanding Reseña recopilada por y alojada en G2.com.
Sometimes it can be difficult to find the report you need for a particular export. Reseña recopilada por y alojada en G2.com.
La facilidad de uso, la capacidad de rastrear las ofertas/ganadores de subastas durante grandes eventos. Reseña recopilada por y alojada en G2.com.
La ligera curva de aprendizaje para los nuevos usuarios, necesidad de capacitar a los voluntarios antes de su uso. Reseña recopilada por y alojada en G2.com.
