Reseñas y detalles del producto de DocuShare

Elegimos Docushare como nuestro sistema de gestión de contenido por varias razones, incluyendo la interfaz basada en la web (no se requiere cliente aunque uno está disponible), motor de búsqueda robusto y punto de precio. Con Docushare hemos eliminado completamente las necesidades de almacenamiento interno y externo (IronMountain). También acelera el proceso de recuperación de documentos para departamentos como AP y AR. Anteriormente, una solicitud de un cliente o proveedor requería un viaje al archivador o a la instalación de almacenamiento interno. Estos retrasos han sido eliminados por la función de búsqueda que permite al usuario recuperar un documento basado en una palabra clave, número de factura, por ejemplo. Nuestra función centralizada de AP generaba en promedio una caja de archivos de facturas por semana. Ahora todas van a Docushare automáticamente mediante el uso de un complemento llamado Smart Document Travel. Aunque no lo creas, la implementación eliminó un riesgo físico al eliminar el flujo de cajas de archivos de 110 libras hacia y desde la instalación de almacenamiento interno. Reseña recopilada por y alojada en G2.com.

El sistema de flujo de trabajo incorporado deja algo que desear. Aunque puedes configurar y guardar flujos de trabajo para reutilizarlos, los propios flujos carecen de la capacidad de devolver un documento al paso anterior o al originador. Es decir, la persona que aprueba el documento puede rechazarlo, pero para corregirlo y volver a emitirlo necesitas crear un nuevo flujo o añadir al existente. Xerox tiene un sistema de flujo de trabajo más robusto, pero lo encontramos excesivo para nuestros propósitos. Reseña recopilada por y alojada en G2.com.

Our group bought Docushare from Xerox via a Xerox office equipment vendor introduction. We liked both the MFP and Document Scanner ability to make our office enterprise paperless and office workflow streamlined. The system had a nice, visual interface for document delivery at client desktop, and the web portal looked very service-able and sharp. The montlhy cost our Xerox supplier came up with was just managable on our current business lease, so we pushed forward with it. Reseña recopilada por y alojada en G2.com.

Well, now we dislike the entire system. Workflow designs we implement with the Xerox tech and guides rarely work long-term if at all. The web portal has a headache with each new version of I.E. so we switched to Chrome, but that presents other issues. The system does not have a good content search engine, and they want nearly six figures to put in a good one for the enterprise system, and the foldering/archive setup, now that we've seen other good ECM systems in the field and at tradeshows, makes our system look pretty bad by comparison.

Recently, we got a breakdown of our business lease. Turned out this Xerox supplier had kept us on an unusually high monthly pay rate, even though all of our copier and printer rates had decreased by about 60% !! They moved in the Docushare cost to maintain the high monthly cost we were paying, and this thing is super expensive for an ECM system that does not work half of the time, and has shallow, if any, support when you need it!

The storage is not well-managed when you get into the 3-figure gigabyte count, and they keep on on these awful Documate scanners, which are not even made by Xerox, as they'd like you to think, but by a company out of Japan called Mashuscita. I mean they can scan, but I put one up against both a Fujitsu and a Kodak, and my Documate came in dead last in performance, just like our MFP devices, WHICH, I found out, once we get our scanning on track someday, we can reduce by about 80% across our company offices, because when it is all scanned, you don't need that hardware anymore! Maybe that is why they keep Docushare malfunctioning, because you won't need any Xerox hardware anymore if their software worked right, or well or something better than what we have now. Reseña recopilada por y alojada en G2.com.

Docushare was very user friendly, as long as the user has a logical idea of how to set up the database. Any user needs to keep in mind it is a database. Reseña recopilada por y alojada en G2.com.

I really do not recall many dislikes of using Docushare. It is very similar to an electric filing system I use currently at my present job. Reseña recopilada por y alojada en G2.com.

It's ease of programming and use. It makes business life so much easier. Reseña recopilada por y alojada en G2.com.

It could have better search capabilities but I rarely had any issues with it, at all. Reseña recopilada por y alojada en G2.com.

A mature system with many functions for our daily operations. The Integration with Outlook makes it easier for our users to move emails over. The Desktop client is also very easy to use. Reseña recopilada por y alojada en G2.com.

The Outlook Add-in is pretty slow in usage especially when you are moving many emails. The initial handshaking takes a long time. It is not intuitive to process the emails failed to move. Reseña recopilada por y alojada en G2.com.

I love the ease and convenience of being able to digitally store and find my documents later. It's saved us so much time, effort, and storage space now having to hold onto the hard copies. Reseña recopilada por y alojada en G2.com.

I really cannot think of any dislikes at this time. Reseña recopilada por y alojada en G2.com.

Docushare is very flexible in how you enter data. Scanning old documents into the system was easy and very cost effective. The search capabilities are excellent. When I first brought this system in over 10 years ago, it was new to everyone. However it soon became document central at the Clearwater Honeywell location. Reseña recopilada por y alojada en G2.com.

The training of how to best utilize the system was lacking. In retrospect, I would have required more understanding of what Docushare offered in cataloging documents. Most people generally set up a new system similar to what they are use to and this is not always the correct way or the best way to benefit from a new system. Reseña recopilada por y alojada en G2.com.

Interfaz simplista, pero robusta en lo que puede hacer. Los archivos que se pueden compartir parecen ser prácticamente ilimitados tanto en tipo como en tamaño. Reseña recopilada por y alojada en G2.com.

No tan elegante o robusto como herramientas similares. Esto no es necesariamente algo malo (a mí personalmente no me molesta), pero puede desanimar a tiendas de TI más formales que prefieren una herramienta de aspecto más profesional. Reseña recopilada por y alojada en G2.com.

It was one hot spot for all users irrespective of their departments. It reduced need of so many shared drives. Reseña recopilada por y alojada en G2.com.

it was all good except general some downtimes of servers. Reseña recopilada por y alojada en G2.com.

Easy to search and retrieve all types of important documents in a blink time. Reseña recopilada por y alojada en G2.com.

Document type extension search is little bit time consuming. Reseña recopilada por y alojada en G2.com.