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Dialpad es rápido, eficiente y extremadamente fácil de usar.
277 Dialpad Support Reseñas
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How quick and easy it is to respond! great tech support when needing help! Reseña recopilada por y alojada en G2.com.
How it freezes often and drops calls.sometimes i can't hear the caller and they can't here me. Reseña recopilada por y alojada en G2.com.
Our previous ticketing system was unreliable when a call comes in but the receiving tech is too busy to handle that. Dialpad makes it so we don't have to worry about that by rolling over calls between Available techs.
Admins have good control over certain things, such as the priority in which inbound calls come. Reseña recopilada por y alojada en G2.com.
Would like to see a dark mode implemented. Reseña recopilada por y alojada en G2.com.
Me gusta que sea en línea y que no haya un teléfono físico que tener que usar. Reseña recopilada por y alojada en G2.com.
No me gusta que algo se caiga sin que sea culpa mía. Reseña recopilada por y alojada en G2.com.
Utilization of texting and calling. Salesforce integration makes it easy for a nice integration (click to dial), this is super helpful for my SDR team, since calling/texting is their main role. Reseña recopilada por y alojada en G2.com.
Reporting within Dialpad isn't very seamless or informational, especially in a channel/call center view. Also, App utilization isn't the best for call review. As soon as you want to see the transcript, it takes you back to the browser. Reseña recopilada por y alojada en G2.com.
That I can text and call from any city in the United States. Now you can personalize your options more. I can change my ring tone. They dont have as many ringtones Reseña recopilada por y alojada en G2.com.
When it tells me that I am already on a call and im trying to only call one person. They have actually fixed this. I would like them to take away the join meeting button right next to the call button Reseña recopilada por y alojada en G2.com.
Gets our job done efficiently and effectively. Call and text options are nice Reseña recopilada por y alojada en G2.com.
Sometimes can be slower on some days more than others Reseña recopilada por y alojada en G2.com.
Me gusta el aspecto de la aplicación, muy fácil de usar y organizada. Lo más importante es que disfruto de la integración con Salesforce, ya que también lo uso mucho a diario. Reseña recopilada por y alojada en G2.com.
Desearía que pudiéramos editar los colores y hacerlo más accesible para aquellos con sensibilidades visuales. Reseña recopilada por y alojada en G2.com.
I really like the call center. The user experience and layout is much better than what I previously used. I like the analytics, as well as the ability to add the contact info as I am calling someone. Also the call history is nice. Reseña recopilada por y alojada en G2.com.
For some reason the application does not work as well for me and seems buggy. I exclusively use the web browser application to make my daily phone calls to customers. Reseña recopilada por y alojada en G2.com.
