Reseñas de Dialpad Customer Intelligence Platform

I really enjoy how easy it is to set-up and start using Dialpad. If there is an issue Customer Support is very friendly and eagar to help. There are a lot of great features that allow it to be easily used in our day-to-day workfow Reseña recopilada por y alojada en G2.com.

If there are any improvements in price, they do not readily carry-over the savings unless you actively reach-out to customer support. Reseña recopilada por y alojada en G2.com.

It is a very convenient tool to use. It is beginner and user friendly. I can test out multiple voice bots without any hassle. It does not require logging in everytime. Reseña recopilada por y alojada en G2.com.

I found no cons as of now. It works perfectly for me. Reseña recopilada por y alojada en G2.com.

I love Dialpad AI Voice because I can go back to a previous call I had with a client and read the AI-generated summary of the call. I use it all the time when helping customers with any inquiry. Since I work in a role that supports many customers, this is indeed one of the best integrations in my workflow. It's very easy to use, and I can always rely on it. Reseña recopilada por y alojada en G2.com.

I do not have anything I dislike about Dialpad. Reseña recopilada por y alojada en G2.com.

I appreciate Dialpad AI Sales Center for its real-time insights, which help optimize sales strategies on the fly. The seamless integration with communication tools and its user-friendly interface make it easy to manage and track sales activities, improving overall efficiency and enabling better decision-making in the sales process Reseña recopilada por y alojada en G2.com.

The learning curve can be steep, and occasional glitches in AI transcription can lead to inaccuracies in call summaries. Reseña recopilada por y alojada en G2.com.

It's not always one hundred percent right, but sometimes I get real help by reading what it leaves or at least a small chuckle. Reseña recopilada por y alojada en G2.com.

I don't have much to dislike but I don't take the summaries as fact. I take them with a grain of salt just in case. Reseña recopilada por y alojada en G2.com.

Ofrece llamadas de voz claras como el cristal y reuniones de buena calidad. Reseña recopilada por y alojada en G2.com.

A veces la aplicación se cuelga y luego tengo que reiniciar la aplicación cada vez. Reseña recopilada por y alojada en G2.com.

Una gran ayuda especialmente para un agente de voz como yo. Reseña recopilada por y alojada en G2.com.

Ninguno. ¡Todo está bien! Una gran herramienta para asistir a los clientes. Reseña recopilada por y alojada en G2.com.

I like that I can have do not disturb hours set and that there is a mobile phone app so that if I am away from my computer, I can still receive calls. I also really enjoy that text messaging is built in. Reseña recopilada por y alojada en G2.com.

I don't dislike Dialpad. An improvement I think it would be helpful is if it tied into my email account and tied contact information in email signatures to Dialpad callers. Reseña recopilada por y alojada en G2.com.

Su capacidad para comunicar eficazmente la conversación en texto. Reseña recopilada por y alojada en G2.com.

Nada en absoluto, está bien ensamblado. Reseña recopilada por y alojada en G2.com.

Es asistencia de IA en tiempo real, que mejora la productividad y mejora las interacciones con los clientes al proporcionar información y apoyo instantáneos. Reseña recopilada por y alojada en G2.com.

La complejidad ocasional al navegar por su interfaz, que puede ser un desafío para que los nuevos usuarios aprendan rápidamente. Reseña recopilada por y alojada en G2.com.