Reseñas de Data Migration Services - Relokia y detalles del proveedor

Proceso sencillo. El personal fue rápido en aclarar las preguntas. Reseña recopilada por y alojada en G2.com.

Nada. Todo salió bien la primera vez. Reseña recopilada por y alojada en G2.com.

The content transferred over perfectly. Everything-- text, screenshots, video embeds- looked great! Reseña recopilada por y alojada en G2.com.

There was a bit of a learning curve/ confusion as to selections to make and how to view the examples of the migrated data, but those were small inconveniences. Reseña recopilada por y alojada en G2.com.

The support team is very responsive. Migration tool is easy to use for mapping of data. Reseña recopilada por y alojada en G2.com.

Creating the export file in the required format was a bit too tricky four our technicians, but the Relokia developers could help us out. Reseña recopilada por y alojada en G2.com.

Nice that it works without keeping the tab open. Reseña recopilada por y alojada en G2.com.

Not every field needs to be migrated but the tool did not give you the option to drop fields. Also harder when you share an environment with other group members and they use 'required' fields which you do not have data for. Reseña recopilada por y alojada en G2.com.

The service allowed us to run several test imports using a random selection of tickets and specific tickets so that we could see what the data would look like in the new system. Support was prompt and helpful when we had any questions. Reseña recopilada por y alojada en G2.com.

Not all of the mappings were perfect between the two systems so we did have to adapt a little to perform the import. Reseña recopilada por y alojada en G2.com.

Gran servicio al cliente a través del chat para ayudarme en cada paso. Reseña recopilada por y alojada en G2.com.

Nada que desagradar. Todo fue genial. Reseña recopilada por y alojada en G2.com.

Helpful staff, kept in touch a couple of times during the migration to reassure. Reseña recopilada por y alojada en G2.com.

It's a bit scary while you wait for the migration to complete (but that's unavoidable!) Reseña recopilada por y alojada en G2.com.

Quick and easy to use. It saves us a lot of time of writing our own scripts OR maintaining the old help desk. Reseña recopilada por y alojada en G2.com.

I cannot think of any downsides. It move 4,000 tickets in a couple of hours. Reseña recopilada por y alojada en G2.com.

Their guidance and support are second to none. The free demo, consultation and customisation on setup, and post-migration support were all delivered in a pro-active and professional manner. Reseña recopilada por y alojada en G2.com.

There was nothing to dislike about the service and support received. Reseña recopilada por y alojada en G2.com.

El equipamiento es muy bueno y agradable, y además de eso, el servicio y el conocimiento del equipo es muy alto. Reseña recopilada por y alojada en G2.com.

Realmente no mucho, me ayudaron. Justo lo que necesitábamos. Reseña recopilada por y alojada en G2.com.