Alternativas de Cuseum Mejor Valoradas
6 Cuseum Reseñas
I've used Cuseum at two different organizations and have been incredibly satisfied in both instances. At the first organization, we adopted Cuseum during the beginning of the pandemic. It saved us when we could not go into the office to print membership cards, but new members needed their cards to access our outdoor spaces.
In my current position, Cuseum was already in place when I started my new role. It was nice to jump back into a platform that I was familiar with. Our members love that they have their membership number and information in their wallets and it is easy for them to download. Many appreciate that it is not an additional app that needs to be downloaded to their phone.
The Cuseum team's customer service is also a huge benefit to the software. Folks are always available to help. My requests are answered instantly or less than 24 hours and my issue or question is always seen through to its resolution. The Cuseum team is continuously making improvements and updates that echo the requests of the customers.
Overall, I would recommend Cuseum to any sized organization. It simplifies your membership card processes and allows your members quick and easy access to their membership cards! Reseña recopilada por y alojada en G2.com.
I don't like that renewing members do not receive a notification that their card was updated. Many members like the confirmation/acknowledgement that their renewal has gone through (in addition to the confirmation received when they made the purchase). Reseña recopilada por y alojada en G2.com.
Cuseum is a competitively priced option for your digital membership card needs. The set up was fast and straight forward. It is easy to deploy cards, push notifcations and back of card information updates. The back-end was user-friendly for our team and the customer experience was equally user-friendly. The customer service at Cuseum has been fantastic. They are easy to work with and we feel valued as a client. Reseña recopilada por y alojada en G2.com.
There is nothing we disliked. If you have a very complex CRM, the connection with Zapier is a bit hard to navigate unless you have an in-house person who is experienced at using Zapier. I would recommend the manual/excel option which was straight-forward and worked well. Reseña recopilada por y alojada en G2.com.
Aprecio el tiempo y el dinero ahorrados al ya no imprimir tarjetas de membresía de plástico para nuestros más de 3,000 miembros por año. Reseña recopilada por y alojada en G2.com.
Desearía tener acceso para hacer más cambios (como limitar las notificaciones push por programa de membresía) "detrás de escena", pero el soporte ha sido muy útil en estas cosas. Reseña recopilada por y alojada en G2.com.
The Onboarding Process was a breeze and their support team was very responsive. Integration was extremely easy and they offered a number of features. During the Audition phase some of our staff members commented how easy it was to download the digital cards. Reseña recopilada por y alojada en G2.com.
More card design choices would be great. Reseña recopilada por y alojada en G2.com.
We do not need to send the physical version of membership cards, but our customers receive the cards in their phone. Reseña recopilada por y alojada en G2.com.
Sometimes, when we click resend cards, the system does not ask for confirmation. Reseña recopilada por y alojada en G2.com.
Ha sido genial trabajar con Cuseum mientras han crecido de ser una empresa bastante pequeña a convertirse en una mucho más establecida. Su flexibilidad y atención han hecho que sea fácil obtener las respuestas y la ayuda que he necesitado. Reseña recopilada por y alojada en G2.com.
A veces, siento que no tengo visibilidad de lo que está sucediendo con la base de datos de Cuseum. No puedo ver cuándo se han añadido o actualizado miembros o cuándo se han generado y enviado tarjetas. Sería bueno tener más control o visibilidad sobre el proceso. Reseña recopilada por y alojada en G2.com.
