I appreciate that I can use Prosperworks right from gmail. The plugin for gmail/Chrome is pretty neat. Hover over an email, and the lead/contact appears in the pane on the left. Prosperworks is great at tracking all your email communication with anyone you've identified as a lead/contact. The dash is also very usable. Overall not a complicated product, easy to learn. I also like that Prosperworks notifies you when a lead/prospect opens one of your emails. Last of all, I would add that Prosperworks has a much nicer UI than any CRM I've used in the past (Salesforce, Zoho, Method), Reseña recopilada por y alojada en G2.com.
I wouldn't describe myself as a "power user" by any means, but I've noticed it has a couple small quirks. Occasionally the plugin for gmail/Chrome freezes up and won't work. Reloading the page seems to fix it. I also wish that Prosperworks had features for email automation built in. For example, when I update a lead's status to xx, trigger an email utilizing template xyz. You could probably do this via Zapier, I haven't really investigated too much. Would be nice if it was built in though.
When I first started using Prosperworks, I reached out to their support to see if they had any kind of a guide defining the default statuses and so forth. They don't. It's up to the user to define I suppose.
Related: would also be nice to see a few more automation features. For example, once you contact a lead they could switch from the New state to the Open state. Reseña recopilada por y alojada en G2.com.
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Creo que las canalizaciones son agradables, realmente me gusta la funcionalidad de agregar campos por etapa. Reseña recopilada por y alojada en G2.com.
Creo que sus prácticas de ventas son engañosas y tienen una mala política para reembolsar / proporcionar créditos en asientos. Reseña recopilada por y alojada en G2.com.
El cobre reemplaza lo que solía necesitar que un administrador hiciera la mitad del tiempo. Funciona sin problemas con mi Gmail y Calendario; fácil de crear listas y mantener "limpio". Reseña recopilada por y alojada en G2.com.
¡Nada! He podido aumentar y reducir el tamaño de mi cuenta según las necesidades de mi empresa. Reseña recopilada por y alojada en G2.com.
What I like best about Copper is its seamless integration with Google Workspace. It feels like an extension of Gmail, making it incredibly intuitive for teams already using Google tools. Very easy to use and very user friendly, as well as it there are any issues you can chat with the customer support which is super helpful. Reseña recopilada por y alojada en G2.com.
One downside of Copper is its limited scalability for larger organizations or teams with more complex needs. Reseña recopilada por y alojada en G2.com.
Copper tiene una buena interfaz de usuario: fácil de navegar. Reseña recopilada por y alojada en G2.com.
No estoy seguro de que tengas alguna coincidencia integrada. Por ejemplo, si escribo Tylor cuando quise escribir Taylor, no hay un motor que sugiera coincidencias cercanas. Eso sería útil. Reseña recopilada por y alojada en G2.com.
Copper is a great tool for a variety of purposes from our sales department and marketing to internal purposes. It has been an amazing resource for organizing clients, projects, tasks, emails, much more. Copper is incredibly useful for email management and adding templates. Reseña recopilada por y alojada en G2.com.
I haven't found much that I dislike with Copper. Even in managing users, there is so much organization. Reseña recopilada por y alojada en G2.com.
Me gusta la aplicación móvil. Es muy fácil de usar y amigable para el usuario. Reseña recopilada por y alojada en G2.com.
No me gusta la opción de embudo de clientes potenciales. Necesita mejores vistas de lista y una mejor manera de trabajar los clientes potenciales a través del embudo. Reseña recopilada por y alojada en G2.com.
The ease of use of Copper is great and the features help our organization to stay focused and organized. Reseña recopilada por y alojada en G2.com.
It can be buggy, but Copper is quick to respond once they're made aware. Reseña recopilada por y alojada en G2.com.
Copper is easy to use and fully functional and practical. Reseña recopilada por y alojada en G2.com.
No downsides that I am aware of. Customer service is very good if there is a problem. Reseña recopilada por y alojada en G2.com.
