Reseñas de Collective y detalles del proveedor

The team is really responsive and it has now become less of a tool and more of a community of likeminded solo-prenuers who are both sharing their expertise and learning from each other. Reseña recopilada por y alojada en G2.com.

I wish it were easier to know who my main contact is. There is a main alias that all submissions are submitted through and the people who answer my questions tend to vary. There's also so much information that Collective offers S-Corps which is fantastic, but it also makes me feel that there is potentially a lot I'm not doing correctly and I wish it were easier for information to be disseminated, especially for newer S-Corps. Reseña recopilada por y alojada en G2.com.

Me gusta el hecho de que Collective no solo tiene expertos en cada campo de Contabilidad, Contabilidad General, Impuestos y Nómina, sino que también tienen Gerentes de Relaciones con Miembros que están dedicados a tu cuenta. La mayoría de las veces, estos Gerentes de Relaciones con Miembros no son solo personas generales, que saben un poco de todo, sino que también son CPA o ex-IRS o ambos, por lo que pueden responder a la mayoría de tus preguntas sin tener que pasar la pelota. Se ahorra tiempo y se pueden tomar decisiones más rápidamente como resultado. Reseña recopilada por y alojada en G2.com.

Algunas de las cosas que necesitan mejora:

1. Es una gran inconveniencia no poder verificar algo en mi iphone.

2. Las respuestas a las preguntas pueden tardar hasta 5 días, necesitan una interfaz de chat que permita a las personas publicar preguntas, como un foro de usuarios. Podría ser más rápido. El correo electrónico puede ser lento, la tecnología moderna está muy por delante del correo electrónico como única forma de comunicación. Reseña recopilada por y alojada en G2.com.

I do like how responsive they are when I do have questions. Customer service is make or break for me, so they exceed in that. The monthly bookkeeping is helpful for them to understand my business. On top of that, they do my s-corp & personal taxes, which is huge value for my business. Reseña recopilada por y alojada en G2.com.

Their fees have increased over time, which makes sense, but it has been a huge ongoing expense in my business that exceeds my health insurance. I don't like how they phased out QuickBooks and limited me to their proprietary bookkeeping software. The way they display charts, and reports wasn't as easy to read and comprehensive as QBO. I also wish they did some form of tailored business advice in order to grow my business, based on my reports. Reseña recopilada por y alojada en G2.com.

They specifically focus on soloprenuers and S-Corps, so they understand my company and situation. Reseña recopilada por y alojada en G2.com.

The customer services was a bit rocky getting started, but I also started right at the beginning of the year when everyone is starting the get taxes ready. Reseña recopilada por y alojada en G2.com.

I love that I get quick responses to my question, they seem to be constantly focused on improving, and I have complete peace of mind knowing that they are capably taking account and finance tasks off my hands as a busy small business owner. I also love their Community feature as it has already generated several leads for my business. Reseña recopilada por y alojada en G2.com.

I do wish personal tax filing was included in the total cost. Reseña recopilada por y alojada en G2.com.

They were great at quickly converting my single member llc to an s corp, setting up my payroll with Gusto and books on Xero (though I hate Xero). They also have a great reimbursement tool for monthly deductible expenses. Reseña recopilada por y alojada en G2.com.

Despite feedback given to Collective over nearly 3 years, I've experienced repeated mistakes in my bookkeeping, and in taxes they filed for me which they then had to amend. They charged me for another year after I gave them nearly 3 months notice and have not provided me with a full refund. Any questions take a lifetime to be answered and there is no strategic advisory provided, and why do literally over 100 people have access to my xero account??? Google reviews for collective.com and you'll find many unhappy folks like me. Reseña recopilada por y alojada en G2.com.

Their availability and hands-on support. I love that I can easily book a call with someone whenever I have a question, and they also host live FAQ events. The platform itself is user-friendly. Overall they really hold your hand through everything, which is what I was looking for. Reseña recopilada por y alojada en G2.com.

I’m still in the early stages of working with them and haven’t gone through a tax season yet, so I can’t speak to that experience. But so far, no major complaints. Reseña recopilada por y alojada en G2.com.

They are friendly, responsive, and help me understand things in a straightforward way. Reseña recopilada por y alojada en G2.com.

Nothing so far. I’ve been very pleased with my experience. Reseña recopilada por y alojada en G2.com.

Super easy to manage tax season! Their team makes everything so easy to file jointly or separate — and with business taxes. Reseña recopilada por y alojada en G2.com.

Sometimes, the threads in emails can get bounced around to different people or teams. It’s a little bothersome. Reseña recopilada por y alojada en G2.com.

No sentirme solo cuando tengo preguntas que se refieren específicamente a mi negocio. Reseña recopilada por y alojada en G2.com.

Todavía hay mucho trabajo que debo hacer para auditar los libros y mantener la contabilidad. Además, siento que la incorporación no me preparó para los plazos de ese trabajo. Reseña recopilada por y alojada en G2.com.