Reseñas y detalles del producto de Channel.me Cobrowsing

Improved Issue Resolution, Faster problem-solving with real-time collaboration.

Enhanced Customer Experience, Personalized support and guidance.

Reduced Support Time Efficient issue resolution.

Real-time Collaboration, Browse the web together with customers in real-time. Reseña recopilada por y alojada en G2.com.

Nothing to dislike here it's very fast and amazing Reseña recopilada por y alojada en G2.com.

The best part about Channel.me is its real-time customer assistance, which does not require downloading any extra software. It is fully browser-based, light and easy to implement and use. Reseña recopilada por y alojada en G2.com.

There is a scope for improvement in the customization part, offers very little interface branding options. Reseña recopilada por y alojada en G2.com.

It's a very simple and efficient software. Now our clients do not have to download another software specifically to see our screens. With Channel.e cobrowsing feature, our sales and customer service team are able to show our clients all the complex processes or display our products. Our clients now trusts us more than before. Reseña recopilada por y alojada en G2.com.

I would appreciate if there are more customization options to personlize the screen sharing experience. Apart from that, its a great software. Reseña recopilada por y alojada en G2.com.

Review:

"I came across Cobrowsing , and it has been an amazing experience! The content is well-curated, engaging, and consistently high-quality. What sets this channel apart is its [mention a specific feature, e.g., in-depth explanations, entertaining style, or unique content]. Reseña recopilada por y alojada en G2.com.

Its nothing to dislike in this channel from my best experience Reseña recopilada por y alojada en G2.com.

I believe the most helpful part about this is the way how it solves for back and forth email chains from customers to my team trying to explain themselves. Reseña recopilada por y alojada en G2.com.

I believe there should be regular updates to ensure we are keeping up. Also try to integrate a higher AI features. Reseña recopilada por y alojada en G2.com.

The installation steps were so simple, and you don't need knowledge of coding to understand and install channel.me Reseña recopilada por y alojada en G2.com.

The website interface is smooth, but it gives ann odd visual experience. Reseña recopilada por y alojada en G2.com.

This feature offers an ideal solution for times when your customers require technical assistance or when you need to help them through a complex purchase process. Reseña recopilada por y alojada en G2.com.

This is not common for all or not everyone know about this. Reseña recopilada por y alojada en G2.com.

The most helpful thing about Channel.me Cobrowsing is its ability to allow real time browsing and screen sharing between customers and the agents. It is also safe for usage of sensitive data. Reseña recopilada por y alojada en G2.com.

I hate that it has issues with some browsers for screen sharing. Also privacy can be very important to few people. Reseña recopilada por y alojada en G2.com.

i like that i am able to get help online with a click of a button you can talk to other employees and other people to help you get your problem resolved Reseña recopilada por y alojada en G2.com.

i havent found anything yet that i dilike Reseña recopilada por y alojada en G2.com.

It's an user friendly and easy to use , mostly I like that I can share the screen, with customers, guide them step-by-step and resolve issues efficiently without confusion. The interface is intuitive, and it saves a lot of time during support sessions. Reseña recopilada por y alojada en G2.com.

Although Channel.me Cobrowsing is generally effective, but I have noticed occasional minor delays during periods of high traffic Reseña recopilada por y alojada en G2.com.