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21 Change Healthcare Reseñas
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I like how you can search for claims easily. Reseña recopilada por y alojada en G2.com.
Where do I start, the communication is the worst. There is not one department that can help navigate you to the correct department resulting in multiple transfers. You are lucky if you get to your final destination. If you are so lucky to get instructions on how to navigate or properly follow for any type of set up or change, beware that the instructions are more than likely incorrect and you have to call. Again, calling results in the loop of the black hole. Reseña recopilada por y alojada en G2.com.
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Interfaz, sistema de soporte y gestión de pagos Reseña recopilada por y alojada en G2.com.
Algunas pautas del pagador donde tenemos que esperar el rechazo (smartedit para uhc) Reseña recopilada por y alojada en G2.com.
The software really helps for quicker settlement of claims and helps us to get as calm as possible in case of a medical emergency. Reseña recopilada por y alojada en G2.com.
The software has a delay response for query emails regarding what insurance could be claimed and what are the terms and conditions Reseña recopilada por y alojada en G2.com.
I like that they took initiative to help look at our patients and clinic members from our healthcare client through abou ample support . The use of its API gives it the edge by AI learning so lots of support and follow up can be done faster which our client loves Reseña recopilada por y alojada en G2.com.
One thing to keep in mind is they are a bit aggressive with overselling services, for instance data and analytics along with support and consultant services is required however was pushy to offer addons of clinical and imaging along with patient medical record retrieval's. One thing to keep in mind is protocols that need to be abide by. Reseña recopilada por y alojada en G2.com.
El cambio en la atención médica ayudó a promover una vida saludable dentro del entorno laboral, permitiéndonos alejarnos del bullicio de la vida y simplemente relajarnos y desestresarnos. Reseña recopilada por y alojada en G2.com.
No me gusta la aplicación de la interfaz de usuario, podría ser más amigable para los usuarios, especialmente para los usuarios primerizos. Hacer que los iconos sean fácilmente accesibles también debería ser beneficioso para los usuarios primerizos de la aplicación. Reseña recopilada por y alojada en G2.com.
I like that the Change Health Care Office is integrating Technology and Networking in the healthcare industry it is an innovative solution. Reseña recopilada por y alojada en G2.com.
I do not dislike anything in particular about the company or how it operates Reseña recopilada por y alojada en G2.com.
There is very little I like about change healthcare. The only good thing is that the product itself is simplistic. Reseña recopilada por y alojada en G2.com.
It is very difficult to get a rep to speak to and they often pass the buck when there is an issue. My company spends more time trouble shooting issues on the back end than the actual time it takes to submit claims. Even though simplistic, their own employee do not know how the program operates. Reseña recopilada por y alojada en G2.com.
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The most helpful thing about Change healthcare for radiology is that it allows clinicians to maximize views of patient's scans and customize for best comparisons including multiple screens in one monitor to compare different scans from different dates. Also there are different views based on what windows of the body we are focusing on that will help in aiding clinicians to differentiate between different diagnoses that are critical to patient care. I also like the fact that it implements different types of images into one software and incorporates multiple imaging modalities. It also helps us measure the accurate dimensions of body parts in scans which is anatomically impossible to the naked eye. Reseña recopilada por y alojada en G2.com.
I find some of the buttons a little confusing for features. It would help if there were more streamlined buttons for easier access for clinicians, especially for someone who is new to the software. It would also help if there were orientation popups that show new clinicians where buttons are located when we first open the program so it would orient us to be better in the future. It would also help if there was better resolution when using the program remotely from a personal computer as opposed to a computer of the network. Reseña recopilada por y alojada en G2.com.
Puedo crear una reclamación duplicada a partir de una ya presentada, ahorrando el tiempo que llevaría volver a ingresar la información del paciente. Puedo ver inmediatamente si una reclamación fue aceptada por el pagador. También puedo volver a enviar una reclamación si es necesario en lugar de crear una completamente nueva. Reseña recopilada por y alojada en G2.com.
Difícil localizar los códigos de pagador, no es fácil navegar por las áreas de información del paciente. Reseña recopilada por y alojada en G2.com.