Reseñas y detalles del producto de Center

Our team members find the app very easy to use. Our Admins find the online portal very easy to use as well. I personally love the help portal and have used the artcles and short videos as our training resources (cutting back the need for our department to create training videos).

The fact that the system is designed to eliminate the need for compiling expenses into an expense report and can show you spend in real-time is gives us the ability to monitor spend continuously. Reseña recopilada por y alojada en G2.com.

Some features still require manual set up per item - such as adding visibility rules to each project when projects sync over to decrease which users can see what projects or setting up approval rules. Also, policy functionality is basic.

The ability to give access to the Insights reporting module is limited to only cost center so our PMs are not able to utilize the tool for their specific projects.

The upside is that Center is continually working on new functionality so I am hopeful that we will see a decrease in the need Reseña recopilada por y alojada en G2.com.

Center has been a welcome addition to our company. We switched to using Center from being longtime American Express Business customers. The implementation was a smooth process and the customer team at Center is responsive to requests. The self-service functionality that Center provides our cardholders to review and code their expenses has been a wealthy addition to our process. The platform provides comprehensive solutions for expense approvals. We utilize QuickBooks Online to manage our financials, and Center works well with our proces with Quickbooks. We also appreciate that they have been implementing features to automatically capture and attach receipts to transactions if the vendor supports it. Admin reporting is also comprehensive enough for auditing by financial teams. Reseña recopilada por y alojada en G2.com.

Center has previously been plagued by system performance issues, often being slow as users navigate the platform to code expenses. That being said, the Center team has been very receptive to feedback on any issues our team experiences and working to address those. We've also found it challenging that the platform requires you to get a new card number if you need a replacement, as they do not support replacement of damaged cards with the same card number. Reseña recopilada por y alojada en G2.com.

It was easy to integrate the platform, and Center, and have saved us many hours of Credit Card Management

For users, its easy to take a picture of the receipt on their phone using their app, and just code it then and there. It used to take users hours sometimes to scan the receipts, code it, and review their managers work.

For reviewers, you have full control, and its significantly easier to review the work done by the users. Reseña recopilada por y alojada en G2.com.

It has been a hassle to dispute certain expenses, and it would have been solved easier if the support called our company to verify the item in question. Reseña recopilada por y alojada en G2.com.

Where do I start? Center has given me back time that it takes for a month end cycle process. With the credit card platform, the ease if importing expenses, reimbursing employees for monthly expenses and utilizing the travel platform I can't say enough about how easy and added many efficiencies across the board. In addition, all of my employees have positive feedback on how easy and quick it is to submit expenses. In addition, I have to call out the amazing customer service team as they have been extremely responsive and knowledgeable on any questions I have had whether on the administrative side or end user side.

In addition, I will say the implementation process was so easy and Dan was the absolute best! I gained confidence within a short time of implenting the program and rolling it out to our employees. Reseña recopilada por y alojada en G2.com.

The only negative feedback I have heard regarding Center is the limited WiFi capabilities. When my employees are out traveling, there are times when they are not able to log onto the portal to submit expenses but I do understand the security risk. Reseña recopilada por y alojada en G2.com.

Having our teams use Center for their purchasing and T&E needs has been a nice easy transition from our old manual T&E process and restricted corporate cards. Center's app and software made it very simple for our team to pay for their expenses, code them in the app, attach support fast, and made our finance side much easier to record the functions. We also really like the approval process within the app/website, that gives visibility to leadership on where spend is happening. The integration that Center has with our financial system provides an efficient tool to recording our Card purchases as well as our employees Out of Pocket expenses and Mileage reimbursement. The training we received was clear, fast, and easy. We joke that anyone who misses the training but still goes into the app to use, if you have a brain, you can easily figure it out as it is very intuitive. The team we have worked with at Center have been great to work with. When we have an issue or a question, response is fast. Reseña recopilada por y alojada en G2.com.

Some areas of improvement that I would have to say is needed is the ability to change the mileage rate based on date of a reimbursement. They did automatically change the rate to the new 2025 rate but we still had people who needed to submit 2024 expenses. I was able to manually change the rate back then once everything was in, went back to the settings and updated to the 2025 rate. Another is when we import the data into our financial system, we couldn't have one side of the coding go to one account string, it used the location and cost center of the expense. We do update it manually for that particular entry. Reseña recopilada por y alojada en G2.com.

El centro es fácil de usar tanto desde la perspectiva del gastador como desde el punto de vista de la contabilidad de back-end. Cumplió con todos los requisitos que buscábamos en una tarjeta de crédito empresarial. La interfaz práctica y la aplicación permiten a los gastadores enviar sus recibos de manera efectiva y oportuna, y los flujos de trabajo personalizables nos permiten configurar campos requeridos y flujos de aprobación para ajustarse a nuestras políticas. Se integra con nuestro software de contabilidad, ahorrando mucho tiempo para la contabilidad. El servicio al cliente fue fenomenal en cada paso del proceso de configuración. Reseña recopilada por y alojada en G2.com.

Estamos esperando una mejora que perfeccionará el flujo de integración en nuestro software de contabilidad. En este momento es mejor que donde estábamos al tener uno, pero hay algunos ajustes de configuración en el back-end que deben hacerse en las capacidades de Center para eliminar el trabajo manual que debe realizarse una vez que se produce la importación en el sistema de contabilidad. Reseña recopilada por y alojada en G2.com.

Nos gustan las reglas robustas y los puntos de datos que nuestros empleados necesitan utilizar en sus informes de gastos. Requerimos varios puntos de datos clave, realmente no muy complejos tampoco, antes de que nuestros empleados puedan enviar gastos para revisión. Las reglas personalizables nos han permitido recopilar toda la información necesaria para que nuestro sistema contable tenga un sistema de costos de trabajo súper preciso con un mantenimiento mensual bastante mínimo. Ver las actualizaciones en vivo con cargos pendientes también nos ayuda a adelantarnos a cualquier problema potencial. Es fácil de usar tanto desde el punto de vista del administrador como del usuario básico. Reseña recopilada por y alojada en G2.com.

Obviamente, la desventaja de tener un sistema robusto es que a veces ha requerido un poco de esfuerzo inicial para establecer una nueva regla o un nuevo conjunto de códigos de costos para que funcionen correctamente en nuestro sistema contable. Pero este esfuerzo inicial vale completamente la pena. Reseña recopilada por y alojada en G2.com.

El centro es increíble. Lo primero: su gente va más allá. Probablemente tuvimos la implementación más prolongada de la historia debido a algunos cambios de personal que tuvimos, pero no ejercieron presión. Realmente lo hicieron tan fácil para nosotros. Hablando de fácil, su sitio web es muy fácil de usar. La plataforma es muy amigable para el usuario y tienes muchas opciones para integrarla en tu flujo de trabajo. No hemos tenido muchos problemas, pero cuando tenemos que contactar con el soporte al cliente, ¡están ahí de inmediato! Casi siempre hemos podido resolver un problema con solo una breve llamada. También usamos la aplicación móvil y simplemente nos encanta. Tenemos muchos empleados que nunca están en la oficina, así que poder enviar todo a diario y que la oficina reciba la información en tiempo real, y poder ver los recibos tan rápidamente, es algo muy importante para nosotros. Podemos descargar información todos los días si queremos, o según sea necesario. Las aprobaciones también son rápidas y fáciles, por lo que no tenemos que esperar y ponernos al día más tarde. ¡Esta fue una gran solución para nosotros! Reseña recopilada por y alojada en G2.com.

Lo único en lo que puedo pensar es que desearía que esto fuera un sistema de gestión de gastos integral, no solo para las tarjetas. También sería un beneficio si el oficial pudiera preactivar las tarjetas. Reseña recopilada por y alojada en G2.com.

I really enjoy the customer service responsiveness. They are always quick to respond and ready to resolve any issues. Also, the auto-prompt when a charge is made is AMAZING for our cardholders. Reseña recopilada por y alojada en G2.com.

I wish that there was more ability to restrict what cardholders can choose when coding their purchases. I really need auto-coding for several, but it isn't available. Reseña recopilada por y alojada en G2.com.

Center is very interested in what their users provide in the form of feedback. I have found that are willing to implement suggested changes when there is a proven business need. Center has terrific customer support. Reseña recopilada por y alojada en G2.com.

The biggest downside I have experienced is Spotnana their travel engine. Reseña recopilada por y alojada en G2.com.