Reseñas y detalles del producto de BrightGauge

Facilidad de uso, no tiene una gran curva de aprendizaje siempre que conozcas la fuente de datos. Reseña recopilada por y alojada en G2.com.

Más puntos de datos siempre son bienvenidos, a veces me falta uno que quiero. Reseña recopilada por y alojada en G2.com.

First, its GUI is amazing and easy to understand. Second, the ability to create boards and graphs independently, without the need for development, is a huge advantage.

And, of course, the option to provide viewing access to many employees at no cost is a significant benefit. Reseña recopilada por y alojada en G2.com.

There’s nothing I don’t like; it’s very convenient. Reseña recopilada por y alojada en G2.com.

Brightgauge helps convey what's important to me as the Director of Service to the rest of my team. It allows us to use the visualized data to summarize what and where we need to focus our collective efforts. Brightgauge helps us encapsulate parts of our service delivery and assign it to a stakeholder within my team, so we can easily hold each other accountable, and support each other when we know a metric has breached the bandwidth of an individual or team. Additionally, the customer support team is fantanstic in figuring out where we have gone wrong. Reseña recopilada por y alojada en G2.com.

More free data sources is always welcome, so we can integrate even more into Brightgauge without increasing the cost burden we are already signed up for in various platforms. Reseña recopilada por y alojada en G2.com.

Integration with our product stack is great

Relatively easy to build out gauges, dashboards and reports Reseña recopilada por y alojada en G2.com.

Whilst its easy to use it does have some limitations Reseña recopilada por y alojada en G2.com.

Enables better decision making with data that matters to me Reseña recopilada por y alojada en G2.com.

Sometimes tough to make the gauge I want Reseña recopilada por y alojada en G2.com.

BrightGauge nos ha permitido mostrar métricas reales dentro de nuestro sitio web y a nuestro equipo. Te ofrecen tantas opciones para informes que se pueden usar para QBRs, retroalimentación anónima en tus sitios y es una herramienta poderosa para ayudar a que tu equipo se fortalezca. Reseña recopilada por y alojada en G2.com.

A veces, los informes pueden ser difíciles de ajustar exactamente como quieres que sean. Nunca sabes al entrar en una revisión trimestral de negocios exactamente qué quiere ver cada cliente dentro de las métricas, hay un poco de prueba y error a veces con eso. Reseña recopilada por y alojada en G2.com.

Proporciona una interfaz fácil de usar para crear y personalizar paneles visualmente atractivos, lo que permite a los usuarios obtener información procesable de sus datos sin esfuerzo. Reseña recopilada por y alojada en G2.com.

Tiene una integración limitada con muchas fuentes de datos y plataformas populares. Me gustaría ver un soporte ampliado para sistemas adicionales o más opciones avanzadas de manipulación de datos. Reseña recopilada por y alojada en G2.com.

I like that the application allows me to track my KPIs. Reseña recopilada por y alojada en G2.com.

I dislike the simplicity. I would also enjoy more templates of pre-canned gauges with other applications. Reseña recopilada por y alojada en G2.com.

El producto es muy fácil de usar. ¡Extremadamente intuitivo! La flexibilidad es excelente ya que hay cada vez más integraciones disponibles. Reseña recopilada por y alojada en G2.com.

Las integraciones carecen en algunas áreas, pero en general están mejorando. Reseña recopilada por y alojada en G2.com.

Brightgauge is generally everything that ConnectWise is not for displaying useful data. I'm able to visualize most data I need quickly and easily, and it's displayed in an attractive format. When I need support, they respond quickly and help solve the issue.

It's helpful to pull data from multiple sources into one attractive report, and replicate that report for multiple clients easily. The ability to schedule and automate reports saves time.

Brightgauge continues to roll out new features that are helpful. I appreciate custom sounds on dashboards, upgraded color schemes, and additional options to set thresholds based on dates. Reseña recopilada por y alojada en G2.com.

There is a learning curve to figure out what data is included with each data set and how to format it to show what you need. Data dictionaries have improved while I've been using Brightgauge, but I sometimes need to reach out to support to clarify the definition of a particular data point.

Online support is quick and consistently solves my issues, but for more complex requests I wish there was an option for phone support, not just emails with videos attached.

The reports are attractive, but if you develop a long report it's difficult to move a new gauge (graph) to the middle of the report. It either requires 20+ clicks or setting the browser zoom to 20% to drag a graph over several pages.

Pagination on reports is frustrating. The design of the graphs is attractive, but there is no way to tell where page breaks will happen, so it's just trial and error resizing graphs until they fit on a page.

There is an issue several times a year where PDF's will not generate with a report that requires reaching out to support. It's typically solved within a few days, but it's frustrating when it happens. It's frequent enough that I not longer automatically email reports directly to clients since the PDF's may not generate.

I have had success with most data sources we have used with Brightgauge. I worked extensively with Brightgauge support to format Backup Radar data in a usable format, but was unable to display backup history with one result per machine over time. Since this is easily done inside Backup Radar, we abandoned reporting on Backup Radar in Brightgauge. Reseña recopilada por y alojada en G2.com.