53 Brightcove Reseñas
Sentimiento General de la Reseña para Brightcove
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We run our entire daily live broadcast through BC, along with our OTT platform for our VOD content. I love the UI of the admin site - it feels like true broadcasting software versus a web-based platform.
In addition to the UI, I greatly appreciate the relationship I've created with our Account Managers. They have been a great asset in ensuring the overall relationship between FreightWaves and Brightcove stays positive. Reseña recopilada por y alojada en G2.com.
The only downside of Brightcove is that the system is robust. Understanding the entire software (like how episodes/seasons/series are set up) was the most challenging part of Brightcove. Internally we (I) created a 'How To' document to ensure other people knew how to work the system. Reseña recopilada por y alojada en G2.com.
Gallery functionality and out-of-the-box solutions to enhance videos
Ease of upload and social publishing
Live streaming functionality is easy to use and implement
Enjoy having control of display and functionality at a user level vs developer level Reseña recopilada por y alojada en G2.com.
Navigating the folder structure is painful; users have to scroll too long and it always starts back at the top
It would be nice to clone videos - we often need them to live in 2 different folders
Analytics are not straightforward for Campaigns; it's difficult to pull reports. It would be preferred to have a more intuitive system for capturing analytics in general
I would like more case-based examples for using ads and growing revenues
In general, I feel there is a lack of understanding of some of the products available - we don't know what we don't know. It would be helpful to have more guidance on incorporating products like monetization, collaboration, etc. In taking this survey, there are products mentioned I've not heard of. Reseña recopilada por y alojada en G2.com.
Brightcove has an intuitive user interface that allows you to easily upload and manage your video content. There are many online resources and documentation to help complete more complex tasks such as integrating your ad server or creating a video playlist. Brightcove's upload and transcoding speed is also very fast and efficient. Brightcove has a great customer support team who are quick to respond and assist with any issues you are encountering. Brightcove stays up-to-date on the latest trends and technology, taking the heavy lifting off your plate. Reseña recopilada por y alojada en G2.com.
The biggest downside with using Brightcove is the performance of the Brightcove Drupal module that enables you to import and manage videos in Drupal. The module really needs to be updated to better support video libraries with a large volume of videos. The main issue with using it is that it can take 3 hours or more for videos to import to Drupal after uploading to Brightcove. This makes it difficult as a news site to quickly embed related videos into our news articles, which in turn impacts our video views and pre-roll inventory. Reseña recopilada por y alojada en G2.com.
He notado que Brightcove sigue añadiendo visibilidad y funcionalidad adicionales al producto principal de CMS que usamos todos los días. Desde una perspectiva de alojamiento en la nube de videos, tenemos una gran confianza en que Brightcove satisface bien nuestras necesidades. Reseña recopilada por y alojada en G2.com.
Al dar un paso atrás, parece que hemos sentido los puntos de dolor de las adquisiciones más recientes combinados con cómo hemos implementado Brightcove Beacon específicamente para nuestra experiencia de video a la carta a través de nuestras aplicaciones. Como resultado, nuestra experiencia del cliente ha sido relativamente sólida, pero nuestro soporte de back-end, detrás de escena, ha sido una experiencia accidentada. Reseña recopilada por y alojada en G2.com.
Fácil de usar, integración con CDN de nivel 1, un reproductor muy productivo y avanzado para integrar en OTT. El sistema es robusto y completo. Reseña recopilada por y alojada en G2.com.
Las estadísticas no son muy manejables, no son muy intuitivas y hay una falta de más datos de análisis de video y audio. Reseña recopilada por y alojada en G2.com.
Ya sea trabajando con ventas, nuestro gerente de cuentas o soporte, recibimos un servicio excelente. La plataforma está en constante desarrollo y se añaden nuevas herramientas/servicios. Reseña recopilada por y alojada en G2.com.
Honestamente, no hay nada de lo que me quejaría. Cuando hay un problema de cualquier tipo, el equipo de soporte trabaja muy rápido para identificar el problema y proporcionar soluciones. Reseña recopilada por y alojada en G2.com.
Their video hosting solution is fairly easy to use and mostly reliable. Reseña recopilada por y alojada en G2.com.
Their customer support is appalling. If anything goes wrong, you are out of luck. Implementation is a complete disaster, we've worked with them on multiple projects on their Beacon platform, and it has gotten progressively worse. We've had multiple contacts at their company quit mid-implementation and have had products simply not launch because their engineering team cannot fix and validate QA issues that arise. They also hold you, hostage during all of this and leverage you in your renewal. Lastly, their API is insanely basic for an enterprise solution and does not support user information. When brought up to their Product team they offered a 40,000 upsell platform that they acquired that was meager at best. Avoid at all costs. Reseña recopilada por y alojada en G2.com.
Ease of uploading and platform stability. Reseña recopilada por y alojada en G2.com.
We are a calendar-based company that offers weekly seminars. More notification of upgrades would be helpful in case we need to move a program or bypass an upgrade at that time. Reseña recopilada por y alojada en G2.com.
Me gusta que la interfaz sea fácil de ver y aprender. Reseña recopilada por y alojada en G2.com.
la velocidad de carga puede tardar mucho tiempo con un archivo más grande y hay interrupciones frecuentes cuando Brightcove tiene problemas. Tardan un tiempo en solucionarlos en el sitio. Reseña recopilada por y alojada en G2.com.
