Pros y Contras de BILL Spend & Expense (Formerly Divvy)

As a nonprofit organization, we are very limited to using funds for technology software and tools that make things seamless for our internal process. Since using BILL Spend & Expense, we have streamlined our process and have never lost receipts ever again. It's one of our best tools that we use in our organization. We wouldn't know what to do without it. Reseña recopilada por y alojada en G2.com.

Bill is great. I think we could use more training on how to utilize the app to the fullest. For instance, it's still very confusing the purpose of vendor cards and actual physical cards. At what point do you use or create a vendor card. Reseña recopilada por y alojada en G2.com.

I love the way I can setup recurring monthly payments. If I need to change the amount it is very easy and simple. . If I need to send out payments, the setting up of vendors is very easy. Everything that I need is all in one place. When I need to check if certain bills are paid, I go online to check . If I need to remind users about not having uploaded their receipts, it is very easy to send out reminders. Also, If I need to create a new card for someone, maybe it got compromised or if a virtual card is need, it is very simple. Also if the card is compromised or a vendor is no longer needed, it is very easy to freeze that card or delete it. I have had to contact Bill about fraud use of a card and they were very prompt in suspending the card and after their investigating, I have had the funds replaced to the exact amount as was taken. Very good service. When there is a funds request or a reimbursement, the process is very simple. Reseña recopilada por y alojada en G2.com.

When there is a funds or reimbursement request, I would like to get a text message on my phone or by email. I go into the Bill system about every 4 hours to check if someone needs or request funds. Reseña recopilada por y alojada en G2.com.

BIll Spend & Expense has a super user-friendly interface that was incredibly easy to roll-out to our team of over 100 employees. It has easily shaved off several hours from our month-end close procedures for both the general staff and the finance department. The integration with QuickBooks online was a must for our department and has been of great value. Accessible customer service for all parties involved either via phone or chat is a huge plus. Reseña recopilada por y alojada en G2.com.

We tried to use the mileage reimbursement module, and it simply was not up to the standard of the other modules in Spend & Expense. The actual tracking was super user friendly, but there was no integration for the transactions with QBO and the payment option for team members through the system was super slow. Customer support had a hard time helping with the issues because the module was still being worked on. Reseña recopilada por y alojada en G2.com.

As someone who's responsible for managing corporate expenses, I’ve found BILL to be an invaluable tool for simplifying the process of collecting receipts and classifying corporate credit card expenses. The user interface is clean and intuitive, making it easy for both tech-savvy and non-technical users to get started quickly. Uploading receipts is a breeze—whether you snap a photo or forward an email, the process is seamless. BILL’s automated classification system does a great job at categorizing expenses. It saves time and reduces errors compared to manual entries, helping me ensure that everything is sorted into the correct categories without the need for constant oversight.

BILL has streamlined our expense management process significantly. It's a game-changer for anyone who handles corporate credit card expenses. With its powerful automation features and easy-to-use design, it's saved us countless hours and minimized errors.

Highly recommended for businesses looking to simplify expense tracking and management! Reseña recopilada por y alojada en G2.com.

BILL does not integrate with our accounting system (2019 Sage 100). We manually export the transactions and upload each month. Reseña recopilada por y alojada en G2.com.

Me encanta que los empleados (titulares de tarjetas) puedan asignar sus cargos a las cuentas correctas y que esto se sincronice con QuickBooks. Reseña recopilada por y alojada en G2.com.

Desearía que hubiera manuales en línea para que los clientes pudieran acceder en lugar de solo videos de capacitación y el uso de chat BILL o soporte telefónico. Sería genial si todos los artículos sobre cómo funciona el sistema estuvieran en un manual. Reseña recopilada por y alojada en G2.com.

It is useful for syncing coding directly into our accounting software, allowing reciepts to be uploaded and descriptions added for coding transactions. Also, a great control for budgeting and employee spending. Website is accessible and I have no trouble getting done what I need to. I appreciate the software and it was not hard for our company to adopt. Their phone app is effective for our managers to review their transactions and move funds on the go. Reseña recopilada por y alojada en G2.com.

When I do have to talk to customer service, I rarely get anyone helpful. One problem, is we use another software to keep our accounting software online, and bill.com or bill spend and expense don't play nice. Only a few people there know about the issue, and they will tell you, the only solution is to manually correct it, which takes forever, if we accidentally try to sync while someone else is in the books. Don't be fooled by the rewards. It was extremely important to one of our partners that we would get rewards comparable to our previous card using this. I repeatedly asked customer service what their rewards were and they would say 1%. This was entirely false. If you read their rewards policy, it is the worst I've ever seen on several points. I would not recommend this for any business that thinks rewards are important. Also, we were told the divvy card was similar to our other cards, and we would pay the balance on the statement after a month. You don't have this option. The card is paid at the end of every statement period. Very dissapointed we were mislead by their sales team. Reseña recopilada por y alojada en G2.com.

Having all the cards and transactions tie to one account makes things so easy. Being able to turn on and turn off cards make its so easy. They work seamlessly with our account system to import into Quick books online. Customer support has been amazing and really helped us out when there was fraud detected on one of our cards. it was so easy to get going, get the name of the people who need cards give them a budget and show them out to code in the system. This makes every day transactions so easy. Reseña recopilada por y alojada en G2.com.

honestly I cant think of anything wrong. the training to set it up was amazing and very intuitive. Reseña recopilada por y alojada en G2.com.

S&E es fácil de usar para los titulares de tarjetas y es tan complejo o básico como desees que sea. Se integra bien en las API de contabilidad que utilizo (QBO y Sage Intacct) y se puede configurar fácilmente. Reseña recopilada por y alojada en G2.com.

La parte más difícil de usar Spend & Expense en este momento es el cambio de Divvy a Spend & Expense. El soporte al cliente era de primera categoría cuando era Divvy. Ahora que se ha integrado con el soporte de Bill.com, me resulta más difícil obtener ayuda de manera rápida y efectiva. La nueva marca también puede confundir a mis clientes, ya que no saben si hablar de Spend & Expense o de Payables & Receivables al mencionar "Bill.com". Reseña recopilada por y alojada en G2.com.

BILL es la plataforma más fácil de usar. Podemos aprobar transacciones, recibos y reembolsos tanto en la aplicación como en el sitio web. Podemos agregar empleados en cualquier estado y permitirles acceso a fondos a través de un presupuesto. Podemos extraer informes para ver qué presupuesto se utiliza con más frecuencia y es el más importante. Fue muy fácil migrar a ella. Tenemos un gran soporte técnico. Uso esta plataforma al menos una vez al día. Reseña recopilada por y alojada en G2.com.

Desearía que hubiera formas de personalizar quién recibe alertas para aprobar ciertos pagos. Reseña recopilada por y alojada en G2.com.

This is a very good application for businesses that have a virtual presence and remote employees. It integrates nicely with NetSuite and helps streamline our formally manual cc processes. The implementation/integration with NetSuite went smoothly and hasn't had any hiccups. Reseña recopilada por y alojada en G2.com.

The integration with NetSuite could be better. It currently only allows for 1 "credit card" account so it requires a level of manual manipulation within NetSuite to be able to track spending by individually assigned cards. For companies with a lot of employees or a lot of credit cards, this can become unmanageable and unscalable. Reseña recopilada por y alojada en G2.com.