Reseñas y detalles del producto de Navan (Formerly TripActions)

The app is very easy to use in order to submit expenses to our accounting team. It's also easy to tag purchases, upload receipts, etc. in order to do this in less than a minute while you're making a purchase vs having to remember later, keep the receipt, submit online. Having used literal tape to a piece of paper and scan via printer and upload to a folder methods at past companies, Navan's app makes this process that no one actually enjoys, very easy. Reseña recopilada por y alojada en G2.com.

The travel side of Navan can be a little bit bumpy for the end user experience. I normally use the online version to make reservations for flight and hotel but the online experience is much easier than the alternative of doing this process manually so it's not the end of the world. Reseña recopilada por y alojada en G2.com.

Navan is incredibly simple to use! Whether I’m on my phone (where the app is super intuitive) or out with friends, I can easily update my expenses—even if someone Slacks me a receipt. The process is seamless: just snap a photo, submit, confirm, and you’re done. I’ve had no issues with receipts not being recognized, making the whole experience hassle-free. Expense reporting has never been easier! Reseña recopilada por y alojada en G2.com.

The only potential recommendation I'd consider suggesting is a monthly reminder email or notification about submitting. If I have a planned trip in Navan, follow up three days later or something and remind me to submit expenses if I haven't done so. Reseña recopilada por y alojada en G2.com.

I like how everything is in one place, ifI need to book a flight and a hotel its all on one site. The great thing I like is that I can book with Navan and still earn rewards points and miles with the airlines and hotel brands I usually book with. Reseña recopilada por y alojada en G2.com.

Overall I've had a great experience. One issue I did have on my last trip was that my hotel charged my personal credit card rather than the virtual company card that I used to book on the Navan site; this could have been an oversight from the hotel but that has been my only complaint if I had to give one. Reseña recopilada por y alojada en G2.com.

I appreciate that I'm able to book all travel and accommodations through Navan, as well as submit travel-related expenses. The app makes it super easy to do this on the go, so I'm not saving and submitting receipts through a spreadsheet expense report when I return home from a trip. It's also easy to use Navan for non-trip-related expenses. Reseña recopilada por y alojada en G2.com.

It would be helpful if we could say internally which hotels are preferred for trips, or which people should avoid. Reseña recopilada por y alojada en G2.com.

Navan makes scheduling and reporting on business travel so easy! I love that anything I schedule quickly integrates with other platforms like airlines and hotels, there is no time wasted searching for information. Uploading receipts from travel is also incredibly easy to do, I don't have to hunt for the info to provide for my company. The user interface is clean and modern, not cluttered with popups like other business travel/expenses platforms I've used in the past. Reseña recopilada por y alojada en G2.com.

I haven't yet found anything I dislike, Navan is truly a night and day difference from platforms I've used in the past. Reseña recopilada por y alojada en G2.com.

I had terrible experiences with travel bookings at all my past companies before Navan. Navan's app is way better than most common travel apps and the experience is tailored to the company (eg. They have your office address etc and policies). The virtual credit card is a very useful feature because not all hotels accept the cashless check in experience. Lastly, Navan recognises that people would like to sometimes take a few personal days during a business trip so the app allows you to extend hotel stay at your own expense. Reseña recopilada por y alojada en G2.com.

So far it seems like it's a closed ecosystem. I.e I need to use Navan to book a personal trip if I want to use the loyalty points from the business trips. I can't use Navan rewards on any other platform where I usually book my personal trips (such as Expedia) Reseña recopilada por y alojada en G2.com.

I love the Navan Rewards feature, and telling new colleagues about it makes them excited about using the product. I also really like the events feature. I use it for an in-person orientation for new colleagues and it is really helpful for tracking the cost of the event across multiple team budgets, as well as being able to coordinate colleagues with similar travel schedules. It makes the event run smoother for colleagues and more trackable for me. Reseña recopilada por y alojada en G2.com.

Most of my interactions are in a user facing role and I haven't really had anything that I truly dislike about using Navan. Sometimes using the company credit card for hotel bookings is a pain (since the hotel has to have the CC authorization and it's sort of challenging to get to), but that would be my only issue.

Reporting is a struggle for me, but I don't have all of the access required to run reports myself, so I just hear that it is an issue from my finance team. Reseña recopilada por y alojada en G2.com.

This is a game changer for any employees looking to book and expense flights, hotels, meals, etc. It's easy to use, faster, simple steps, a better implementation and support than other tools out there, and the mobile app is a breeze! Very easy to upload a receipt and get a refund or correct things from both a manager and individual contributor standpoint. It's user friendly on both sides. It was also super quick to integrate in our company and the onboarding was simple. Reseña recopilada por y alojada en G2.com.

There's nothing I dislike about it. It seems easier than what we used to use (SAP Concur) and we'll likely continue to leverage this tool. Initally we started a teams chat internally to ask general questions but everyone has the hang of it now. Reseña recopilada por y alojada en G2.com.

Nada. Encuentro que Concur es un mejor sistema en todos los aspectos. No recomendaría Navan a nadie. Reseña recopilada por y alojada en G2.com.

No me gusta nada. El proceso de aprobación es engorroso e inflexible:

-Las aprobaciones no se aplican a otros aeropuertos en la misma región (por ejemplo, necesitaba solicitar una nueva aprobación para cambiar mi aeropuerto de DFW a DAL y mientras esperaba la nueva aprobación, las tarifas subieron).

-Las aprobaciones no funcionan para viajes de múltiples ciudades. Conseguí la aprobación para un viaje de múltiples ciudades, y Navan me hizo reservar el primer tramo por separado. Cuando terminé de reservarlo, había perdido la aprobación para reservar el segundo tramo, así que tuve que solicitar otra aprobación, lo que desperdició mucho tiempo durante el cual la tarifa subió.

Cambiar vuelos indirectos es increíblemente difícil. Tuve que cambiar cada tramo de manera independiente, lo que me llevó al menos 30-45 minutos para resolver, y luego Navan no tenía los mismos vuelos o tarifas que el propio sitio de la aerolínea. No pude hacer cambios directamente con la aerolínea porque Navan retiene el control del billete (lo cual Concur no hacía). Tuve que llamar a Navan mientras viajaba internacionalmente y desperdiciar mucho tiempo para cambiar el vuelo. Fue un proceso engorroso y agotador que llevó a una tarifa más alta. Reseña recopilada por y alojada en G2.com.

Había estado usando el mismo software de gestión de gastos y viajes durante años hasta que mi empresa implementó recientemente Navan. Como usuario, estaba reacio a aprender un nuevo sistema, pero encontré que Navan es muy fácil de usar y tiene varios beneficios sobre los sistemas heredados tradicionales. Me pagan más rápido, los gastos son más fáciles de ingresar y la reserva de viajes es muy sencilla. Navan también implementa un sistema de recompensas muy interesante que pone dinero en mi bolsillo cuando ahorro dinero a mi empresa. Algunos aspectos muy interesantes de esta solución. Reseña recopilada por y alojada en G2.com.

Hay algunas cosas que Navan podría hacer para mejorar su solución donde les he dado algunos comentarios. Nada importante, pero algunos trucos para hacer las cosas más fáciles o rápidas. En general, ¡soy un fan! Reseña recopilada por y alojada en G2.com.