ALMA is fairly easy to use once you get the hang of it. It enables you to complete many workflow operations with a few clicks of a button - once you get it configured right.
The customer service is not good. We regularly open tickets that take more than a week to get a substantive response, and occasionally have tickets open for months that we can't get answers on even with multiple requests for updates. Customer service...
Realmente me gusta cómo Millennium ILS facilita a los bibliotecarios lograr lo que necesitan al satisfacer las demandas de las operaciones bibliotecarias más ocupadas y completas.
It's mostly being discontinued in exchange for an inferior product
ALMA is fairly easy to use once you get the hang of it. It enables you to complete many workflow operations with a few clicks of a button - once you get it configured right.
Realmente me gusta cómo Millennium ILS facilita a los bibliotecarios lograr lo que necesitan al satisfacer las demandas de las operaciones bibliotecarias más ocupadas y completas.
The customer service is not good. We regularly open tickets that take more than a week to get a substantive response, and occasionally have tickets open for months that we can't get answers on even with multiple requests for updates. Customer service...
It's mostly being discontinued in exchange for an inferior product