Al evaluar las dos soluciones, los revisores encontraron que User Interviews es más fácil de usar y hacer negocios en general. Sin embargo, prefirieron la facilidad de configuración con Ethnio, junto con la administración.
I use Ethnio every day - my team does a pretty high volume of qual UX research, and this gets us direct access to our users through intercepts, and lets us schedule and pay them pretty easily. Did it take me a while to learn? Yes. But most of our studies...
Ethnio is the bane of my team's existence. But it is a necessary evil because it's really the only tool out there that does what we need. The interface is not great- it's very limited. When creating screener surveys, we are also limited in the types of...
I like the variety of interviews available. I like that the interviewers are always courteous and engaging. I like the customer service I have received.
Odio el hecho de que no validen si llevaste a cabo una sesión, deberían tener su propia herramienta de videoconferencia que te valide si estuviste en una sesión o no.
I use Ethnio every day - my team does a pretty high volume of qual UX research, and this gets us direct access to our users through intercepts, and lets us schedule and pay them pretty easily. Did it take me a while to learn? Yes. But most of our studies...
I like the variety of interviews available. I like that the interviewers are always courteous and engaging. I like the customer service I have received.
Ethnio is the bane of my team's existence. But it is a necessary evil because it's really the only tool out there that does what we need. The interface is not great- it's very limited. When creating screener surveys, we are also limited in the types of...
Odio el hecho de que no validen si llevaste a cabo una sesión, deberían tener su propia herramienta de videoconferencia que te valide si estuviste en una sesión o no.