What does service desk software do?

MINT SD is a service desk and asset manager combined in one ITSM solution. We offer multiple communication channels to customers and end users, facilitating the submission process and conveniently collecting data in one place, allowing technicians to promptly assess and provide solutions to ongoing issues. The system provides such functionalities as web-based application, responsive web design, themes, multilingual, self-service portal, activity alerts and reminders, notification channel selection, role-based, multitenancy.