Does it integrate with salesforce since in our company we had difficulties to integrate it.
This software is a great tool but, the reason why we stopped using it is because it was not compatible with some of the software that we use, please assist us with more information about the software that we can integrate glia with
Erick.
Yes....Glia integrates with Salesforce. We can push and pull data to and from Salesforce. We can show Salesforce view in Glia Hub to agents. Glia Call Visualizer can be embedded in Salesforce UI as well. Can you please reach out to our support team if you are still having issues with Salesforce integration.
Glia’s contact center technology makes life easier for customers, relieves overloaded reps, and empowers leaders with comprehensive insights. Purpose-built for the financial industry, Glia’s Unified I
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