As I mentioned in my review, I do think the default reports in Litmos are a bit thin, but with an API, we can build our own. That said, in our own API development, sometimes we run into weird limitations with the API that limit that approach to a certain extent. Our current issue that we reported was stated as a known issue and we were added to a ticket with other customers, but there was no stated timeline for when (or if) it would be resolved.
Chris, It appears this hasn't been answered here. In my 7 years of working with Litmos (not as an employee with them, but as an Admin with different companies), I find that they are very focused on building out those that come from the largest percentage of their end users. Everything goes through Litmos Ideas for votes (I'm guessing this is where you've submitted, correct?). If your reporting requests are a 'one off' type of request, it wouldn't be prioritized as a standard update. However, they have a whole team that does scoping for one-off requests and they are wonderful about understanding your needs and providing a quote. I hope this helps!
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