features and customer service. its really well thought out and developed

Power-Dialing ermöglicht es mir, mit all meinen Leads in Kontakt zu bleiben und Anrufe, Texte, E-Mails, Voicemails und Gespräche zu verfolgen. Erstaunlich!

Onboarding - shout out to Juliette - hands on help with setting up the dialer and making sure everything worked the way I liked. Making sure I understood how to operate and set up the local presence feature and that it was working properly. Setting up the emails to send properly, efficiently, and with the ease of literally one click. I have multiple states so it required multiple email templates with unique phone number's specific to each state but instead of it being complex and difficult to navigate Juliette helped me set up each template for each state so it would be with one click at end of each call! Saves so much time. Also, helping with making sure the dialer dispositions were correct for the outcomes I wanted, and that those dispositions sent the lead into the correct folder. Basically streamlining the entire sales process for me. Instead of all the tedious things that occur so many times through the day - once set up to my criteria - the system does almost all the work. Being able to transition from calls, to email, to follow ups, to leads is so smooth and seamless because the actual phoneburner interface is user friendly and simple to navigate once you go through onboarding. It took a little time and I had a lot of questions but Juliette was WAY TOO PATIENT and DILIGENT! 10 STARS! Couldn't be happier.